MacBook :: Bitdefender Found Trojan - Disinfect Failed
Jun 27, 2014
Yesterday I sadly opened a zip file of an email on my macbook. As it turns out it is a Trojan. I have run Bitdefender and was able to find Trojan.GenericKD.1635815 six times.
Two of them have been moved to Quarantine, for two other disinfection failed and the remaining two could not be moved to Quarantine.
What am I supposed to do now? Is the Trojan under control or do I need to take further action in order to protect my macbook?
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Mar 26, 2009
Not sure if this is the right section or even if someone else has listed it, but the video on the link below (UK broadsheet 'The Times') shows a new Mac trojan. Good commercial for Sophos anti-virus too of course! [URL].
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Apr 19, 2012
Is Bit-defender safe to use? It is the top 2 in top free in the Mac app store so I want to try it.Â
Info:
MacBook Pro, Mac OS X (10.7.2)
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Apr 7, 2012
How can I tell if my computer has been infected with this latest Trojan (or with any Trojan)? I did install the latest update to Java when I was told by my iMac that new software was available for my computer, which was just 2 or 3 days ago (first week of April). Now it is being said that there was a Java Trojan.Â
Info:
iMac, Mac OS X (10.7.3)
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Aug 28, 2014
It's been running half an hour. How long it'll take in total? I'm not a huge fan of leaving my Mac on overnight but I will if I have to.
Info:
MacBook Pro (15-inch Early 2011), OS X Mavericks (10.9.2)
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Oct 1, 2010
So I have a macbook pro old model.Recent Problems:graphics card failedsystem crashed had to reinstall system crashed again and would be stuck on apple logo
now after i reinstalled SL after the stuck on logo problem my mac was fine.3 weeks later which is now it started to lag,slow,unresponsive.So i tried repairing disk utility and FAILED then i tried reinstalling osx FAILEDthen i had to delete my whole harddrive :*( and reformated the harddrive.FAILED AGAIN.calling apple is a no because i already called alot before so now they want to charge.So did i reformat wrong? something?
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Apr 3, 2012
The initial instructions are: 1. Run the following command in Terminal: ls -lA ~/Library/LaunchAgents/ 2. Take note of the filename. Proceed only when you have one file. Otherwise contact our customer care. I ran the indicated command and encountered this output: Node00:~ mdyson$ ls -lA ~/Library/LaunchAgents/ total 64
[code]...
In item 2,based on multiple results,my apparent next step would be to contact "our customer care" but I am not F-Secure customer and instructions as to exactly whom and how I am to contact them are lacking. For various reasons I did have Java installed and enabled in Safari.
Info:
MacBook Pro 17, Mac OS X (10.7), Mac Mini Server; Time Capsule
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Aug 21, 2014
I recently received an iMac as a "gift"... turns out it has some problems. I am unable to reinstall the default OS (Mountain Lion) because I have yet to be able to partition the HDD correctly. The error I keep getting is:Â Partition failed with the error: Wiping volume data to prevent future accidental probing failed.At this point, the default Macintosh HD isn't showing, so it must of been erased/deleted.Â
Info:
iMac
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Apr 5, 2012
Sitting here, a bit paranoid after recent newflash bout mac trojans. Trying to follow instructions from F-secure on how to detect if my computers been infected .They say i must use terminal and use a command like this: defaults read /Applications/Safari.app/Contents/Info LSEnvironment. When i do this its all ok, but the problem is i am using chrome as browser. Cant find a single note, googling on how to search for the trojan if youre using chrome, so i turn this way to ask the pros (?) how to deal with this. Â
Is flashback able to affect chrome and how do i detect it?Â
Info:
MacBook
Pro, Mac OS X (10.6.8)
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Apr 5, 2012
Does the software update remove the Trojan or do we have to either remove it manually or take it to an Apple store?
Info:
MacBook, Mac OS X (10.6.8)
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Apr 7, 2012
Why is Apple not addressing the issue of the Flashback Trojan? It is a tad disconcerting to have to rely on third-party advice, much of which seems rather iffy.
I am quite sure that most Apple customers are waiting for some sort of Official response and clear directives as to how to a) figure out whether ones computer has been hit by the virus, and b) how to safely address it.Â
Info:
Mac Pro, Mac OS X (10.7)
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May 10, 2012
how do i uninstall the flash trojan virus?
Info:
MacBook Air, Mac OS X (10.7.4)
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May 22, 2012
I had one of 15 of these laptops in the same room and it did not let the user login to a web-based grading site. The MacBook did log in for me at home but, there was a delay with a brief webpage saying something about so many seconds to redirect. (Could not read it all.) I never experienced a delay before using this web-based grading site.
Info:
MacBook, Mac OS X (10.6.8)
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Dec 1, 2014
I was told by my internet provider that a computer in my house has a Trojan. He said it arrived at 4:30 pm. I was working on my Mac then, looking at The Bay and WestJet sites. An "Adobe Flash Player install" popped up on my computer and I just closed it... I don't remember exactly what I pressed to make it go away. So now I don't know if there is a trojan on my computer or not and what to do about it.Â
Info:
MacBook Pro, Mac OS X (10.6.8)
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Aug 20, 2014
Every time I go to open my safari browser a little grey box appears saying I am getting unauthorized access on my browsers. I believe this problem has occurred from streaming a movie. Â
The box also says this network may be infected. I then click okay and a red screen appears with a white box with writing in it saying to call a phone number immediately and that my mac has found two malicious viruses but I have read online that this isn't a virus just something attached to online streaming. Â
I don't know if I should download a program to get rid of this or to do something else. I tried to reset safari but it didn't work.
Info:
MacBook Pro, iOS 7.0.1
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Apr 5, 2012
I'm curious, has anyone heard of the recent trojan virus that's supposed to affect the java?
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Apr 5, 2012
How to check my macbook to see if it was infected by the new trojan virus?
Info:
MacBook, Mac OS X (10.7.3)
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Apr 7, 2012
How can I check whether my MacBook Air is infected with the Flashback Trojan?
Info:MacBook Air, It may be Mac Snow Leopard
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Mar 13, 2010
I noticed my battery life and temps a higher then normal, decided to purchase and scan with virus barrier X6 and up came a iservices.b2 trojan. I removed it and now I notice my temps 10c lower and battery life about 1 hour more. This trojan was sitting resident on my mac for a little while now without my knowledge. Intego says it is mostly bundled with pirated software, but I have nothing pirated, everything I purchased. Now I am trying to find where this came from. If you have high temps and a low battery life unexpectedly....scan your machine.
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Jun 9, 2012
I think that someone else can read my emails from my mac computer.There are some informations outside which can only come from my emails. Is there a apple tool to check for trojan, virus or other software. I think someone installed the eblaster software on my mac as i was away.
Info:
MacBook Air (11-INCH, MID 2011), Mac OS X (10.7.4)
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Dec 20, 2010
So, it seems that it is in fact possible to get a virus/trojan on a Mac, I am using Sophos Anti Virus as I noticed my iMac is running way slow. It's a fairly new machine with 8GB RAM and 2 TB HD so should be fine. Turns out several copies of Troj/PDFJs-ON (files are report.zip, report.pdf. One was removed by Sophos, the other needs to be removed manually. However, according to Adobe, the fix is a patch to the Adobe Reader, but I don't use or have Adobe Reader. I do have other Adobe products. What can I do?
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Oct 6, 2009
I came home today and my daughter (3) was playing games on Nickelodeons website. I noticed that she managed to download 6 .dmg files, something like 3avdi.dmg. I clicked on one and an installer came up on the desktop. I secure trashed everything. I cannot figure out for the life of me where these came from as I can only find .exe files on the Nick site.
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Jul 25, 2010
My iMac constantly tried to open Mail when I wake it from sleep and I have to force quit, and it just randomly started a screensaver even though the screensaver is disabled in system preferences.
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Apr 6, 2012
Is there a patch for the java trojan? if so where is it?
Info:
iMac, Mac OS X (10.7.3)
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Apr 24, 2012
I´m a OS X 10.5.8. user. Now my iMac is infected with the flashback trojan. Especially my gmx mail-account is forwarding spam-massages. What do I have to do?
Info:
iMac, Mac OS X (10.5.8)
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May 15, 2012
I was asked to update my adobe acrobat reader. I replied no. Is there an issue with Adobe? also disable the java plug in? what will that do?
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Jan 24, 2010
For the past week or so, people from my mailing list in Eudora have received a series of crude spam emails from my address containing links to porn sites. A couple of them have sent me copies of the messages. I have the original MacBook Pro, core duo running 10.5.6 and I use Eudora 6.2 as my email client.
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Feb 28, 2012
If 10.5 is up to date, is it vunerable to the Flashback.G Trojan that was reported on 2/24? All of the news items about this speak only of 10.6 or 10.7. They imply that if OS X is up to date, then there are no worries.Â
Info:
MacBook
Pro, Mac OS X (10.5.8)
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Mar 12, 2012
Just recently, my Norton Internet Solutions (particularly Anti-Virus) has been disabled, and emails sent to people on my contact lists in Eudora, by some sort of Trojan. Mail also seems to be involved, because it opens unexpectedly, and tries to contact the internet without reason, as I've learned through 'Little Snitch'. My two anti-virus programs, Avast! and Norton don't seem to be able to detect this problem.Â
Info:
iMac, Mac OS X (10.6.8), Mail
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Apr 5, 2012
How can I determine if my Mac has been infected with this Flashback trojan?
Info:
MacBook Pro, Mac OS X (10.7.2)
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