Mac OS X Lion Server :: Windows Users Cannot Connect To SMB Service

Feb 23, 2012

I have two Lion 10.7.3 servers joined to my company's AD. These servers provide SMB/AFP file services to users. They have been working successfully until a week ago when a change in AD was made. Now Windows (7 or XP, doesn't matter) clients cannot connect to the server using the DNS name, only the IP address. Mac OS X clients are not affected by this, i.e. they can use the DNS name fine. All clients are on AD too.What I observe from a Windows 7 client is, I open Windows Explorer, type \xserver in the address bar, hit enter, & it denies my connection immediately. If I do the same thing with the IP address (\10.0.1.10), it lets me in immediately.

For Windows clients, I have tried both the short DNS name as well as the FQDN, & neither work. The DNS name on the server itself is fine, verified by "changeip -checkhostname". Whatever changed in AD caused the Lion servers to start doing this because they both started exhibiting this behavior at the same time.The only info I've been able to get regarding what changed in AD from the domain admins was "We changed the UPN fromuser@domain.example.com to Firstname.Lastname@example.com", in other words, to their email address. In the system logs, here's an attempt to connect from a Windows client using the short DNS name:

Feb 20 09:24:39 xserver rpcsvchost[32619]: sandbox_init: com.apple.msrpc.netlogon.sb succeeded
Feb 20 09:24:39 xserver sandboxd[32620] ([32619]): rpcsvchost(32619) deny file-read-metadata /Library/Managed Preferences
Feb 20 09:24:39 xserver sandboxd[32620] ([32619]): rpcsvchost(32619) deny file-read-metadata /private/var/root
Feb 20 09:24:39: --- last message repeated 3 times ---
[Log] .....

Why only the DNS name doesn't work.

Info:
Xserve, Mac OS X (10.7.3)

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Info:
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[code]...

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