Hardware :: Unable To Connect To The Internet Via AirPort Extreme
Jun 27, 2007
I currently use a Powerbook, and I access the internet though our AirPort Extreme router. Recently, for some reason, although I am on the right network, and signal strength is full - I am unable to connect to the internet! I've called my provider, and everything is fine on their end according to their systems. I've tried power cycling, and checking my settings, and everything SEEMS to be ok.
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Jul 12, 2010
I've had this simultaneous dual band APX for a while now and have just been overlooking this problem, but now I really just want to resolve it. Basically it will not connect to the internet when plugged directly into our cable modem. In order for it to work, I have to leave our old Belkin wireless router plugged in between the APX and cable modem.
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Aug 21, 2014
I cannot connect to Internet via my MBP (late 2013) through my Airport Extreme. It will connect to the AE fine, but the Airport Utility will show that the AE is not connected to the internet. Which is a lie, because other devices (iOS, Windows) will connect to internet through the same AE. working on the MBP under Bootcamp. So we can also rule out hardware issues with the WiFi chipset. This must be a MacOS (Mavericks) related issue.
Info:
MacBook Pro with Retina display, OS X Mavericks (10.9.4)
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May 7, 2008
It could be a firewall setting. It could be a software update. Whatever it is, I cannot connect to the internet using Extreme (it does connect to the internet using just plain old wifi). This is a sudden problem--it worked fine last week.
I'm using OS 10.5.2.
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Mar 31, 2012
I have an aiport extreme card in my emac. It was installed around a year and a half ago and has workd fine until yesterday. it suddenly says that it is not configured. It also says the antenna cable is unplugged and that it is turned off. I tried to trouble shoot it with internet connection assistant which says cable is unplugged and aiport is off. I have taken the card out and reinstalled it and reattached the cable mutiple times to no avail. And yes, I know how hard it is to push in.
Info:
eMac (ATI Graphics), Mac OS X (10.5.8), 1 GHz powerPC G4
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Jun 27, 2009
I bought my MacBook Pro and a brand new Airport Extreme to go with it about 4 months ago. I have the MacBook and my wife's iMac hooked up wirelessly to the Airport Extreme with no problems. My son't Wii also hooks up with no problems wirelessly. My Xbox 360 hooks up sometimes, and sometimes it doesn't. It's not wireless, it's hooked directly to the Airport Extreme via Ethernet cable. When I first got the Airport Extreme, the Xbox had no problem hooking up to it and the internet. But lately it sometimes hooks up, and sometimes it doesn't...with no explanation as to why other than maybe the position of the planets or something. Restarting the Airport Extreme helps sometimes, sometimes it doesn't. I'll just leave it be for a few days...change nothing...and then try the Xbox again and automagically it seems to work...for a few days. Then for no reason will just stop again. It can't connect through anything then, not even hook up to one of the Mac's using Connect360. It's as if the 360 is not even hooked to any network then. Also, the Xbox 360 had zero network problems when I was using a DLink router, which was the set-up to hook to the internet and the hub of the home network for the past year. The 360 could hook to the Macs and access the Internet. But the Dlink wasn't wireless, which is why I went with the Airport Extreme when I got my Macbook Pro.
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Jun 14, 2012
I am unable to add aan HP Laserjet 1212nf printer connected to an Airport Base station. When I click add it takes me directly to the I.P. window. My MacBook pro running 10.6 does not see the printer, Bonjour does not search for it.
Info:
MacBook Pro, Mac OS X (10.6.8)
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Feb 18, 2010
Just how do I connect a G4 to an Airport Extreme Base station via LAN cable, and then get it to connect to an existing wireless network (that's using a non Mac router). It's just that the existing airport card is painfully slow with a NAS and as I had the AE kicking about I thought I'd use that rather than buying a new PCI AE card.
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Jan 19, 2010
I have an airport extreme that was passed down to me when my aunt bought a time capsule. It has worked perfectly for nearly a year. I was out of town for a few weeks and came back to the amber blinking light. I use a cable modem to connect to the internet and a direct connection to my macbook pro works fine. I figured out how to use airport utility and i thought the errors were fixed, as the light is green now....but my laptop (or ipod touch) will not connect to the internet wirelessly.
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Dec 18, 2010
I recently purchased an older model Airport Extreme on Ebay. Came in the original box and looks as though it was never used. I installed it on my G5 single processor which is equipped with an Airport Extreme card. I get my internet from Cox Communications in Tucson via a Scientific Atlanta modem. When I do a diagnostic, it shows everything related to the Airport is green. But, it doesn't work and I have no connection to the internet. What am I doing wrong?
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Jul 13, 2007
I hope the mac folks can lend a guy a hand. I have the latest AE and it runs great with a shared HD between Vista PC and my Macs. My ISP is dynamic so I'm using dyndns.org. Since I don't really want to leave a computer on 24-7 (for the dyndns updates) I have a linksys router take the feed from the cable modem. AE is in bridged mode. All disks and wireless is flawless. I can access my webcams via the static ip from dyndns, route it to linksys then to camera. But I can't figure out how or what to do to get access to my shared drivers over the net. I researched for a couple hours today and came up with a few people who did it (maybe they didn't have a leading router like me) but they didn't leave enough clues, details or links to research it some more. Apple online support is slim and I'm clueless on Bonjour configs.
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Dec 21, 2008
I'm thinking about purchasing an airport extreme and replacing my current wireless router. So I'm wondering, would my internet be any faster? Right now I am on a belkin wireless router thats about 4 - 5 years old. So if you were in my position would you purchase the airport extreme?
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May 24, 2009
Is it possible to use Airport Extreme without a modem or internet connection? I used to have internet in my house but no longer need it. I would still like to be able to wirelessly access my printer and external hard drive. Any ideas?
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Apr 14, 2010
ately i had an issue which i cannot resolve here. My APE seems to be the main cause to slow my internet in loading pages up. My speed with the check from ISP, it is great. However, I realize that my ping time is kinda high? What should I do to bring my internet back to smooth loading up?
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May 1, 2010
Just got my wireless router (base extreme) connected. There is no problem with connection to my HP netbook and internet works. However, there is no internet connection with my compaq presario notebook but wireless is connected. Does anyone know how i can connect to internet on PC?
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Oct 13, 2010
my pc laptop died, my linksey's router died. Since I was also in the market for a mac book pro later on, i thought that instead of getting another linksey's to get a airport extreme instead. could I connect the airport extreme directly to this computer.
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Apr 26, 2005
My powerBook has no problem connecting, but the Airport Admin utility for Windows XP can't "see" the base station.
Clicking "Start" then "connect to" and then "show all connections" and then the name for my Airport network, a "choose a wireless network" screen comes up, a strength meter (all bars on) displays, and a reminder that a network key is required. Clicking "connect" on this screen shows a "wireless network connection" thingy -- but it never actually connects.
Have a Belkin Wireless G Notebook Network Card in a Toshiba 2430:(URL)
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Sep 27, 2006
I bought a MacPro two weeks ago and have just taken delivery of the bluetooth module and Airport Extreme card design specifically for the Mac Pro. I've put the bluetooth card in and connected up the cable that has "BT" label on it. I thought it would be same for Airport Card but there's 3 cables to choose from labelled intuitively "1" "2" and "3". All with the same connectors on the end and all taped up together. The Airport Extreme card requires 2xcables to be connected. Anybody out there have a MacPro with Airport pre-installed and can take the side off and have a look at their config for me please? They are supposed to be a service center install hence don't come with a manual, they refer you to the AppleCare Service Source Website.
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May 2, 2009
It's a two year old 802.11a/b/g Airport Extreme Base Station.
I've tried connection via wireless and ethernet from two different Macs (one with an 802.11a/b/g Airport Extreme card and one with an 802.11a/b/g/n AE card.) I can ping the base station successfully, but I can't connect to it with Airport Utility.
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Dec 10, 2010
I have an older cable modem running Comcast's service connected to the newest AirPort Extreme in my current setup. My computer is a 13.3" MacBook Pro with all of the latest software updates. With all of that said, I'm having problems with having webpages hang, dropped audio on streams and constant re-buffering of video. Strangely enough, my signal is always at full strength no matter how far away I am from the AirPort. Until a few days ago I was using a Linksys WRT54GL with DD-WRT firmware with absolutely no troubles at all, but things have gone to hell with this new router. I've rebooted my modem and AirPort and I've browsed through the settings without finding any solutions yet. I've tried 5Ghz mode, I've tried being inches away from the AirPort and I've tried going to 802.11g with no improvements. Does anyone have an idea about what is going on?
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Dec 26, 2010
my airport extreme connection to internet keeps failing. It is occurring about every 3-4 days, where I get amber light. By unplugging it resets again. Is there something I can do, or do I need to by a new system. It is about 2 years old.
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Sep 20, 2008
I have a networking question.
So I bought an AirPort Extreme Wireless-N and hooked it up to my cable modem and used the AirPort Utility to set up the base station to use DHCP.
It asks for stuff like DNS information and IP addresses in the wizard but I leave them blank hoping that the process is just going to be plug and play.
However, at the end of the wizard I was left with an amber light and a message saying that my internet connection was not working.
So then I go and plug my MBP directly to the cable modem via ethernet to try find my IP information. The modem works, so this rules out any problem of the modem to have internet connectivity.
It also gives me a bunch of IP address information:
So then I go back into the AirPort Utility and this time opt for a manual set up. I put in IP Address, Subnet Mask, Router, and DNS information into where it tells me to and let the wizard do its thing.
Afterward it says that the entire thing works perfectly. So I'm feelin' great about this except for the fact that I can't access the internet.. The light on the unit itself is SOLID GREEN, but there is no connectivity.
I am pretty much at a loss as to what to do.
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Feb 24, 2009
I just bought my first Mac from ebay i'm a new user and don't know much about macs, I was using my ethernet to surf the web until my belking router comes in. So this is what I have done so far my desktop is wired to the router running XP the connection is fine and my setup is a WPA, my macbook is running 10.5.6 Lepord my router says the MB is connected to the router but I'm unable to connect to the internet. TCP/IP is set to DHCP my airport says status on, and that it has a self-assigned IP address and may not be able to connect to the internet I've already have my MB set to share web, internet, files & printers on my network. Is there something i missed or i'm doing wrong I called belking and got no problems with the router we used many setup changes and I ran a hardware test on my MB and no problems were found.
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Mar 14, 2009
I have read the threads about my accessing the USB drive on my Airport Extreme via an AFP connection...and it works. Without a hitch. BUT I would like to allow others (who are not on my home network) to access this same drive (with some level of security). Is THAT possible and if so, how? I have 2 partitions on this HD, one is a mac-formatted partition and the other is a FAT32 for PC user access. Or course, each partition has a unique name so, depending on the user, they would access either the Mac or PC formatted partition. BTW, I did some thread-checking but all seem to find are one's that show how to I can make a connection to my own drives away from the home, NOT someone who is not associated with my home network to make the same connection to the USB drive on my APE.
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Mar 16, 2009
I have just recently started having this problem. It seems when the computer sits idle, the connection drops. I don't see my network in the dropdown menu. I open airport utility, and the extreme base station does not show up. I find I have to unplug it, or do an actual reset on it to get it to show up.
I try resetting the cable modem as well, but I have never had issue with the internet connection itself here before. I try restarting the computer. When it does come back online/show up in AIrport Utility, it seems kind of random because it will take a few attempts at all 3 methods mentioned before it just suddenly appears in Airport Utility. So I really have no idea what is helping. The process is a pain in the butt though.
I have searched around, but I can't find many current articles on the problem.
The only other info I can offer is that I never had any problems until I installed the last Airport Utility update. I am running 10.5.6. The problem doesn't seem to happen while I am working, and online frequently.
I don't even know where to start trouble shooting.
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Mar 22, 2009
I have a 2008 Mac Pro. I am wondering whether its a better idea to go for a WiFi internal card,or is it better to get the airport extreme for wireless internet with router? My knowledge of WiFi/setup is quite limited.
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Nov 1, 2009
I have a 3 month old Airport Extreme Base Station(dual band) running a secured 2.4 and 5GHz network.
It is dropping it's wireless internet(not signal, just internet) on my 13" Unibody MBP at least 2 or 3 times per day. Not at a certain time, or under certain circumstances, and I can't replicate it. My computer will continue to see the networks(named airFORBUSH and airFORBUSH(5GHz)), but there will be no internet, and it won't stay connected to them. If I connect to the network named "FORBUSH", which is our Linksys network, it connects and is up and running again, so I know it's not our ISP.
Here's my setup in my house(I'm the only one having this issue, since I'm the only one running wireless on the AEBS
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Feb 26, 2010
I just got a 2010 Airport Extreme to replace my February 2009 model. The 2010 model does not seem to work with my cable modem. It is not faulty because I have already tried two different ones. My MacBook will recognize and I will get a green light, but no internet connection. When I connect my 2009 model Airport Extreme I do get internet connection.
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Nov 14, 2009
I have just bought an Airport Extreme and Airport express, as I have quite a large house, so needed to boost the signal (plus its quite a remote area, dont get mobile signal, etc).
I have Airport Extreme connected to the Satellite broadband modem by ethernet cable.. has a green light on and is working and connected fine to my macbook air downstairs..
I have also set up the Airport Express upstairs, which is about 30 ft from the Airport Extreme box (wirelessly) - the airport express is also showing a green light.
The iMac that I have is in a bedroom upstairs and is about 18ft from the Airport Express.. however the signal on my imac is only showing 1 bar on the airport icon on my toolbar on my mac? I was using it for a short while, then I had a message saying I wasnt connected??
Surely the iMac should be picking up the express that is only about 18ft away???
when I check under 'Utilties' and Airport, it is showing the Aiport Extreme and Express on my computer, both showing a green light (that was when I had a faint signal).. It sounds as though, my imac is picking the signal maybe from the extreme downstairs??
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Jun 3, 2012
Iimac uses airport extreme. For no known reason stopped connection to Internet. Reset. Still no connection with saying cannot connect because it timed out. When I connect extreme directly to the iMac I can get Internet. If I disconnect Internet does not work
Info:
iMac, Mac OS X (10.7.4)
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