App Store :: Removed Unauthorized App Now Can't Purchase?
Feb 19, 2012
I just discovered the copy of imovie on my computer was installed by my son who got it from a torrent site. I unistalled it and now the app store will not let me purchase it through my account. I'm trying to make things right, but have hit a roadblock. I wanted to use the imovie app to work on some family video.
Info:
iMovie '11, Mac OS X (10.7.3)
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Mar 12, 2012
How do you get back a purchase once is removed from the list (by clicking on the X)?  I have done so for FCX and I am a bit worried that I will have to pay again in case I wanted to install on a new machine.And in fact to prove the isse I have done so do for a couple of (paid) games which I did remove from my machine.Instead of a download I get the full price....but I paid.Â
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May 19, 2012
How do I remove an unauthorized charge from my account?
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Jun 15, 2012
How do I get Apple to return the paid version of a certain app back to the App store? The free limited version is still available but the paid version with more features has been removed. I know people who want to get this app and cannot. It is Word Play Online and has a very loyal following with over 50,000 names playing and yet is gone from the App Store. How can I find out where it went?
Info:
iPad 2, iOS 5.1.1
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Apr 26, 2012
I have been trying to find my current charges for apps and wish to return the ones that are not suitable. I follow the steps as described and after signing I have gotten the message cannot find iTunes store and it leaves me there. The instructions given do not pertain to the setup of the iTunes store.
Info:
iPad (3rd generation) Wi-Fi, iOS 5.1
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Feb 1, 2012
I have a credit card for one of my companies that I used to buy the iPhone and create an Apple ID for purchases on the app store. Subsequent to that I created a new company, with its own credit card, and created a new Apple ID specifically for purchases for that company. Now when I go to make a purchase on the app store with my iPhone how do I switch between the two Apple IDs so that the purchase I make uses the appropriate credit card?
Info:
Mac mini, Mac OS X (10.7.2)
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May 17, 2012
I have some apps that I bought sometimes ago when I'm still living in newzealand. Now I moved to other country permernantly. Therefore, I have to change newzealand mac app store to us mac app store(Apple forces me, because my new credit card is us base). Â
Problem is, I have to switch back to newzealand store everytime I needed to install something, then switch back to US store to install some other thing. that's annoying.Â
Now, I can rebuy the apps that I've already have for my US store, but that's hideus, why should I pay twice for the same thing ? Is that the best if Apple let me transfer the apps ? what big deal about it ? beside's the country flag the apps are rather look and cost the same, why don't let me do it?
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Feb 2, 2012
I am trying to make a purchase from the App Store in Snow Leopard 10.6.8, but can't make any purchases. When I try to purchase, I get the message, "Additional security information is needed. To use this Apple ID you must first login to the my info web page then provide additional security information." But when I click on Update Security Info, it brings me to a page at [URL] but the page will not load, and it says that Safari can't establish a secure connection to the server. I have also tried it in Firefox and it does not work there either. I went to the Apple Store online, and updated my account info with the proper credit card and information, but it has not helped. What is going on here. This is for my bosses account and not my account, and we need to purchase some software for this machine, but are completely unable.Â
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Feb 28, 2012
just tried to purchase garage band from the App store by redeeming a gift card.Even though I'm logged in it either goes to update account or tells me to login to purchase even though I'm already logged in. when i login to purchase, it goes back to update account. seems to be going in a circle.
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Mar 8, 2012
I purchase Numbers because I have been unable to save my work. I install it and then when it goes to sleep or I turn off my computer it doesn't save my install and I have to reinstall the purchase all over again. Why? How can I fix this cause everyday I can't save my work....
Info:
iMac, Mac OS X (10.6.8)
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Apr 29, 2012
if i was given a voucher or something i dont want the software and have no need to use it.
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May 17, 2012
I bought a macbook air from a friend and the account is under his name. I wish to change owner information so that I can purchase from app store
Info:
MacBook Air, OSX snow leopard
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May 20, 2012
why cant i download the virtual dj home app!
Info:
MacBook Pro (13-inch Late 2011), Mac OS X (10.7.3)
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May 26, 2012
I installed the app Ticket to Ride on my iMac. I bought extra maps for that game; an in app purchase.Now i installed Ticket to Ride also on my MacBook. That was easy and free! Now I also want the in app purchases free on my MacBook. Is that possible or do I have to buy them a second time?Â
Info:
MacBook Pro (13-inch Early 2011), Mac OS X (10.7.4)
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Jun 3, 2012
Bought for account # 1 app iPhoto - no more access. Deleted the app and want to go to the current account to buy a # 2 application iPhoto, but instead of "Buy now" show "Accept". App Store says you need to buy again. How to buy, if the function is missing?
Info:
iPhoto '11, Mac OS X (10.7.4)
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Apr 9, 2012
I have purchased the lion from Mac app store, But since i was eligible for a free upgrade, apple refunded me 30$. But now i am ready to upgrade from snow leopard to lion i can't see it in my app store under history purchases or even in the hidden section.
Info:
Mac OS X (10.6.8)
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Apr 17, 2012
Is there any good Mac OS x software for ripping at 96/24 bit for purchase?
Info:
iMac, Mac OS X (10.7.3)
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May 16, 2012
I cannot connect to the App Store to purchase OS X Lion
Info:
MacBook
Pro, Mac OS X (10.6.8)
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May 22, 2012
Looking at my account in the App Store, I found an item, which I have not downloaded, listed as purchased.I did not purchase this item.How do I get rid of it?
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Jun 18, 2012
i recently purchased a gift card for the mac app store for $300 to buy Final Cut Pro X. I submitted the card's code, and my computer accepted it, however, when i went to buy the app, it sent me to my billing information. After confirming everything, I clicked "done" and it sent me back to the home screen with a loading wheel and it hasn't stopped since.
Info:
iPhone 4, Mac OS X (10.6.1)
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Jun 26, 2009
Does anyone know if you can upgrade say the hard disk of a base level macbook pro (13 inch i'm looking at) AT the apple store? I guess to illustrate my point - I'm looking at the baseline 13 inch macbook pro and I wanted to upgrade the hard drive from the 160 gb - maybe the 300 or 500 gb hard drive. Because I'm only stopping by for a day I wanted to buy one on the spot (thus getting it at an apple store rather than buying it online).
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Jul 8, 2009
Can you call an Apple Store and purchase something that they will hold for you when you come in? I wanted to pick up a macbook pro today but it's an hour drive and want to make sure it's available at that configuration. Also do they need to see the credit card used? It's a corporate card that I don't physically have on me.
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Mar 9, 2012
Yesterday, I purchased OS X Lion but it doesn't show up in my purchases. Why?
Info:
iMac G5, Mac OS X (10.5.3)
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Apr 1, 2012
Still cannot purchase . What can I do ? Change credit card also cannot. Or got any contact service can help me?
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Apr 21, 2012
This has happened over the past few days. I've attempted to make new purchases both in the App Store and on iTunes. I'm queried for my Apple ID, then I'm asked to enter three new security questions and answers. When I complete this step, I receive a message that the App Store (or iTunes, depending on where I am) is "temporarily unable to process" my request and to try later. I've even reset my Apple ID password, logged out, logged back in, and attempted a purchase, but to no avail. I've run into the same problem attempting to purchase new apps on my iPhone and iPad as well. Updates to previously-purchased apps work, but not new purchases.Â
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May 2, 2012
I've getting the error, "We could not complete your purchase" followed by "unknown error". When I click "Store", "Sign Out", nothing happens. When I click "Store", "View My Account", nothing happens. I opened iTunes, logged out of my account and then closed it. I then open the Mac App Store and I'm still logged in, get the error, and am unable to log out.
Info:
MacBook Pro, Mac OS X (10.7.3)
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May 24, 2012
Do apple always send a bill after purchase an app from it
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Jun 4, 2012
How many computers can I upgrade to Lion after purchase from the A store?
Info:
MacBook (13-inch Early 2008), Mac OS X (10.7.4)
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Jun 18, 2012
I don't as of yet have a credit card, but I do have some App Store credit left from a gift card given to me on my birthday. How do I use that instead of a CC?
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Feb 5, 2012
How do I use an iTunes gift voucher to buy apps
Info:
iPad 2
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