App Store :: Cannot Update Apps Because User Id Won't Change
May 7, 2012
I can't update my apps because I can't change my apple ID. I installed most of the apps using an old apple I'd. Do you have to update using the ID you installed the app with?
I want to update an app on my iphone but my daughter's email comes up. I don't know her password how do I restore my phone to my identity. I've tried changing the settings etc. But whenever I try to download something it still flashes her email up. Why do they make these things so difficult or am I being totally thick?
Error "The file “DMAccount.h” couldn’t be saved in the folder “Headers”" after 10.7.3 update. While app update download starts normaly the error msg pops up every time right at the end of download process and it starts all over (dnld-error-dnld-error... ("Try again", she asks me)).
In my app store I have changed the Apple id to my new id. And I have new updates for iLife whcich is registered to my first Apple id. And when I click to update it shows me "You have updates available for other accounts".
Ok we all love apps but every single day, I'm faced with updating at least two of my apps when I turn on my phone, then same thing all over again on my IPad , ohALANd wait there are 6 more on my desktop..can they not just automatically update and sync across all devices?
since updating to the new security requirements I cannot update my existing apps...i receive the cannot connect to the iTunes store note. However, I can use the store app to search,select, connect to the store and download new apps.
I've had this problem ever since upgrading to Lion quite awhile ago. Each update of Lion promises to fix various bugs, but this one just won't go away. Why is it that applications I've just updated (and which show in Finder as the current version) continue to show as needing updates in App Store. It doesn't matter what I do, delete caches, deleting plists, etc, every time I go to the App Store to check on NEW updates, it continues to show me the ones I've already updated, and it becomes my task to sort through the list looking for those updated since the last time I checked The only way I can tell is by update date. If the date is "today", then I know I haven't got the update.
Info:Mac Pro, Mac OS X (10.7.2), 2010 Hexacore 3.33, 3 MBP, i7 imac
Purchased a Macbook Air, one generation back from current, for a new employee. That person has now left the company, and I have re-issued the machine to a new hire.
While the original employee's user account was deleted, and a new user account created for the person the machine was re-issued to, some updates (i.e.: iPhoto, iMovie) still require the original user's login credentials for the app store.
How can I fully transfer this machine to the current user, and make their account the one that the app store requires for these updates ?
I live in the UK and cannot purchase from a US store. How can I change Itunes / Apps store to direct me to the UK store and allow me to purchase from there?
Is there a way to change the install location of apps bought from the the Mac App Store that have yet to be installed?I have googled, but I can' t find anything to say it can or cannot be done?
When I try to update applications from the Mac App Store, I continouly get a message coming up saying an Unkown Error has occured and I should try again later (4).
I'm unable to update the applications I've purchased through the Mac App Store. I've tried numerous workarounds (listed below), but to no avail. I've got a MacBook Pro (early 2011) running Lion 10.7.4. When I initially click either the Update or Update All (I've got multiple apps needing updates), I get error 13 after entering my Apple ID and password. I'm prompted yet again for my password for each app (why?), but then I get error 100, saying that I need to try again later.
Here's what I've tried, which have not worked for me:
* Removing Library/Caches/com.apple.appstore * Removing Library/Preferences/com.apple.appstore.plist * Clearing cache and cookies from Safari, and restarting Safari * iTunes workaround by d/l'ing a new app, then getting the T&C form doesn't apply: I don't get that form since I agreed to the latest version before this issue started. * Removing the file in Library/Cookies/ pertaining to the App Store doesn't exist for me, so wouldn't apply * Rebooting my machine * Deleting an app from my machine (only tested with a free app I don't use often), then trying to Install it; this worked back with Lion 10.7.3, but no longer works with 10.7.4.
I saw another workaround which involved creating another user on one's machine, but that seems over the top to have to get Mac App Store updates to work again. Are there any other workarounds where I could update my apps?
Running into the following problem. When I try to update some of my purchased apps, I get an error message stating that I need to sign into the account that I used to purchase the apps. I only have one Apple ID and use it to purchase apps. Now, I cannot perform any updates on these apps. I am worried that if I delete the apps and try to install them again through the Mac App Store, I will not be able to do so as I feel that the mapping between my account and the apps has been lost.
Info:iMac 20", MacBook, iPhone 8 GB, iPod Nano 3G, Mac OS X (10.5)
The app store has an update option next to some of my purchaced apps, but when I click update it says that they were purchased using another account. The problem is that I have only used one account on my Mac ever so it makes no sense. In the updates tab it says that all apps are up to date, but in the purchased tab it has an update option next to some of my apps. Can someone help explain this?
I have an IPAD, IMAC & IPHONE and Mac book Air in my household. I can update apps on everything but the IPHONE. I notice that the IPHONE shows one of my old email address so my password does not work. All of my other devices has the correct email address associartedl with the app store, and icloud. How do I correct my iphone to show the correct email so that the password will work? i can find no place to correct the email address for the app store on my iphone.
I have a bunch of apps that need to be updated, but without fixing this I can't.
The app store on my Mac Mini (2.7GHZ I7 running 10.7.4) tells me I have 3 apps that need to be updated. Whenever I try to update them, I get an error message that reads " We could not complete your request. There was an error in the App Store. Please try again later. (13). I've gone online and saw that some people were fixing the problem by erasing some kind of hidden cookie. It seems to be somwhere in /library/Cookies file but I don't have a file in my library labeled "cookies". I also saw another post where they tried to delete it in terminal, but that had no effect for me.
How can I update apps after changing my Apple ID password? I was just required to change my Apple ID password and now I am not able to download updates to apps I already have installed.
I recently bought a used macbook. Everything works great, except that when i try to update my apps, this old user keeps popping up. My iCloud id is used throughout the MacOS, but when i try to update my apps, the permission is reverting back to the old user's iCloud account.
Under purchases I'm getting "you have not purchased any apps." Under Itunes in the Cloud all my apps are listed as hidden but when I click "view hidden purchases" it says I do not have any hidden purchases. I have three Macs and all are experiencing the same issue so this is an account problem and not a computer software problem. The funny thing is that it's still recognizing updates.Yes, I've tried signing out and back in to view my account with no luck. The only thing I did weird last night was I disabled the Itunes store and automatic downloading on one computer. This morning when I had the above problem I put all the settings back.
Receiving individual Final Cut X redemption codes for our fleet of MAC Minis begs the question; "How do we deploy this software". There must be a better(easier faster way) than to download, install and configure each machine separately. (This will take weeks). This software cannot, it seems, be deployed by Apple Remote Desktop. Is there anyway of downloading FC X to one MAC and cloning the image to the rest of the fleet?
When I purchased my iMac a few years ago, I created one user account and just started using my computer. I am trying to implement a few Safe Computing practices by creating a new Admin user account and changing my original user account to a Standard user.
For some reason, I cannot change either of the accounts to a standard user after I type in the password. I've logged in as both and tried to change the other user profile to a standard user, but the checkbox is greyed out on both of the Admin User accounts.
I can create a new standard user, but I have everyting set the way I like it on my current Admin user account. It would be much easier to have a new Admin User account and "Downgrade" my original Admin account to a standard user account.
why the option to change from an Admin user to a standard user would be "Greyed Out"? The support articles walk me through, what should be a few simple steps, but I can not change the settings because the checkbox is greyed out.
I bought a used mac mini and I was viewng the App Store and wanted to purchase IPhoto app but it was purchase previously and could not update because not associated with my Apple ID. The error message reads I would need to purchase it again My issue I have it the icon for the application just give me a the options to "update" and not purchase. What do I need to do to purchase this app?