IMac :: Computer Crashes And Loses Hard Drive When Goes Into Sleep Mode?
Dec 21, 2009
I just had the original 300 GB hard drive fail in my aluminum 24" inch iMac running the latest update of Leopard. I wasn't able to save it using diskwarrior (diskwarrior said it was some sort of mechanical failure) but I was able to recover most of the data from it by booting from an external hard-drive.
So I went out and purchased a brand new Western Digital Caviar Black 1TB drive. The install went fine, it found the drive partitioned it and installed Leopard successful. Then is crashed and disappeared when I left it alone to run all the software updates. I came back and the computer was stuck on "Restart Required" after downloading all the updates. I went to hit restart now, and the system just hanged, wouldn't do anything. So I hard powered down the system and restarted it. It came up with nothing, just stuck on the White Screen of Death. So I plugged the external drive back in and booted from it. Mac OSX couldn't find the drive and diskwarrior would crash if I tried to run it. I tried to boot up from the OSX start-up disk and it couldn't find the drive either.
So I took the case apart and made sure all the connections were solid and the drive was mounted correctly. Everything looked fine so I plugged it in and it started up fine. Finished the updates and the iMac ran great.
So I thought maybe it was overheating, so I've installed smcfancontrol and started to monitor the temp of the drive. I also took the mac apart again and sucked out any dust in the fans or vents. The drive never goes over a 105 F, so it doesn't seem to be overheating.
However, this is where the problem is consistent: everytime the iMac goes into sleep mode, it crashes and the iMac is unable to find the hard-drive again. Unless I unplug it completely for 5 minutes or so. Once I unplug it, it finds the drive and operates like a champ.
I think maybe there's an issue powering the drive back on? Anyone have any ideas?
And my follow up posting later that day:
Quote:
So I ran some tests just to see if was an overheat issue, hard drive malfunction, or sleep issue. I decided to start encoding a video, pulled up Word, Power Point, Excel, started downloading all 6000 mail messages off my server (I never delete my e-mail :-/), also started installing iLife 09, and pulled up a bunch of webpages in Firefox with multiple tabs.
However, I shut off all sleep mode options on the hard drive. I let it run for an hour and came back. Everything is fine, hard drive isn't locked up and smcfancontrol shows the hard drive running pretty hot (115 degrees) but not so hot I'm worried. So it's definitely something to do the hard drives going into sleep mode and not powering back on. It's also weird that I have to leave the computer completely unplugged for 10-15 minutes before the drive is recognized again.
So turning off sleep seems to be my work-around, however, this shouldn't be a long term solution. I'm worried that there is a bigger issue with the iMac, but I'm not sure what would cause this. I've been a PC guy for years, this was my first Mac, and honestly I don't know enough about the inner workings to narrow this down. I would assume this would have to do with the motherboard in some way? But I'm not sure how you would even test it.
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Jun 19, 2014
When my iMac 27" is in sleep mode I have noticed that the hard drive spins up very regularly every 4 or 5 minutes. Also when placed in sleep, the monitor takes about 30 seconds to go black. It also wakes on its own for no apparent reason. No new software has been added, only normal updates, running Lion. Time machine backup is done every couple weeks.
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Jun 24, 2014
Recently, tried leaving my iMac in sleep mode for hours but it keeps crashing with those Crash Reports popping up when I click to wake it. They mention Kernel Panics.(Also, been getting Kernel Panics randomly popping up when I start up at the desktop. This is a 2010 iMac which I purchased refurbished not quite a year ago Already emailed seller with issues, think I might just return it as seems like hard drive is going. , as to troubleshooting before I go this route?
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Feb 23, 2012
My iMac is set up wireless. Every time it's allowed to go in sleep mode, it loses wireless connectivity. Then, when I wake it up, I must go to System preferences, Network and request it to reconnect to my home wireless network. It always does this successfully, but it's quite annoying that it seems unable to achieve this on it's own. My iPad 2 and kindle can do this, why not my iMac?
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iMac (27-inch Mid 2011), Mac OS X (10.7.3)
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Jun 19, 2014
When I need to go somewhere or just eat lunch, I put my iMac to sleep. After that, when I come back to wake it back up, it stays black.
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Feb 22, 2010
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Oct 3, 2010
Lately I've noticed that whenever I put my Mac to sleep, I lose a few megabytes. At first I didn't think anything about it. Until one day I let sleep for a while I was doing something, and came back to, and saw that I had lost about 300 megabytes. While it was in sleep, no applications were running and nothing was downloading. My mac is Macbook pro, 3 years old, 120 gigabyte, 2 gb of ram, 2.33 Ghz Intel Core duo, Model Identifier: 2,2, and Serial Number:W86481HGW0H Right now it's running leopard. I'm about to upgrade to Snow Leopard. So why would it lose this hard drive space when it's in sleep mode? By the way, I bought it used one year ago. So I've only had it a year. I haven't downloaded anything from any untrustworthy websites. I only download things from trusted sources(i.e. itunes.) Please help. Right now my only solution is to keep a close eye on it, and make sure that it does not go to sleep!
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Aug 21, 2009
I put it on Craig's list so wanted to wipe the drive and figure I'd play around with OS 9 a little just for fun. While in OS 9 it prompted me to upgrade the firmware on the DVD-ROM drive. I thought that sounded like a good idea since it makes some terrible noises when a disc is in... anyway, I did the firmware upgrade and everything went fine. That's the only real change I can think of that might have contributed to this new issue.Anyway, after that I put 10.3 on it again (I had 10.4 on it before) and it wouldn't sleep correctly. Everything looks like its going to sleep ok, then the hard drive spins up, then back down, over and over again endlessly.
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Oct 20, 2007
I've been fighting bad sleep crashes for over a year. Sometimes it would freeze when it started sleep, sometimes when trying to wake from a sleep. I've spent countless hours researching the problem, reading everything on the boards. I tried resetting the PMU, turning off Bluetooth, removing all USB, and all of the other suggestions. Nothing alleviated the problem. Last week I replaced the lithium battery on the mother board because it wasn't keeping the correct time. So far it is sleeping and waking perfectly for the first time in ages. No more freezes or jet engine fans. I have my fingers crossed. Power Mac G5 dual 2 GHz, purchased June, 2003
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Jul 6, 2009
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Mar 8, 2012
I have a new iMac OS 10.7.3Â I am using a SeaGate 1.5 TB external HD for backup.Â
If I leave the computer on continous everything works fine. It backs up every hour. It has been running fine for over a week. If I set the iMac in energy saver mode, say 10 minutes, when the iMac comes out of sleep mode there is a warning that Time Machine failed.Â
I get the following errors messages:Â "Time Machine could not complete the Backup" "Error while creating the Backup Folder"Â
There is no way to correct it or retry. I have to run disk utility and erase the external HD, re-format, then back everything again.Â
I would prefer to use the energy save feature of the iMac if I could. I tried the Apple Support number and they just said leave the iMac in "energy saver NEVER" so the iMac stays on continous. Â
Anyone able to let their IMac go in sleep mode with Time Machine turned on? It seems like a possible bug with 10.7.3?
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iMac, Mac OS X (10.7.3)
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Dec 16, 2010
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After reboot, all works fine. Yesterday I had another crash just a few minutes after reboot. But in most cases it works fine for another day or two until it crashes again. I already ran DiskUtility (no harddisk errors found) and tech tool deluxe without finding any problem. In old Tiger 10.4 I needed to run a disk repair after each crash (obviously due to shutting down the system using the power switch), since Snow Leopard I never had to use disk repair after reboot. Maybe anybody can give me a hint if there is something I can do about that. Apple care don't help me much, because I don't have an apple store nearby and I don't own a car to bring the machine in.
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Jan 16, 2009
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Dec 29, 2009
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