Software :: Mac G4 Stuck On Gray Screen - Disk Utility Error
Feb 1, 2010
I can't seem to get my mac to start up, it won't get past the gray screen with the apple logo and spinning wheel. I have tried to use utility disk to fix the problem but it kept coming up with error- could not complete. It would also not see the hard drive in OSX 10.4 when trying to archive before re- installing. So we opened it in OS 9 which worked and we could see the hard drive. We restarted the mac in OS 9 in the hope that we could re- install OSX 10.4 from there. It will go right through the installation but comes up with error again when validating.
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May 10, 2012
In fact I'm getting a grey screen when I just try to restart. Have run Disk Utility (which always finds Permissions errors - even though it appears to make repairs. Also, after erasing my hard disk and recovering my user data from Time Capsule). When I restart I don't get beyond a grey screen (with moving cursor). I can't install the update as obviously I need to restart in order to start the install process.
Info:
iMac (27-inch Mid 2010), Mac OS X (10.7.3)
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Oct 9, 2010
I had windows vista installed but suddenly the audio decided to become faulty, after spending a day trying to fix it i realized I have a windows 7 install disc so i might as well just replace vista with windows 7. I didnt take care of vista or ever register it so it became quite a task to upgrade so i just deleted the partition and went to create a new one and just do a full install of windows 7.
I made the partition but the wrong format, so i removed it through boot camp assistant and created another, except now it keeps giving me the "back up the disk and use disk utility to format it as a single Mac OS Extended (Journaled) volume. Restore your information to the disk and try using boot camp assistant again" Now, I'd love to do this, except I have no idea what I'm doing and WHY this error has occured. After becoming frustrated I switched from my imac to my macbook pro and received the same error when trying to create a partition. So any help on exactly what I need to do would be a HUGE help. I only use windows for music production (I know, seems backwards, but I use Sony Acid and FL Studio so I'm stuck with Windows)
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May 8, 2012
Tried all the tips I can find but no joy. Able to boot in safe mode but nothing else. Can't use Lion Recovery and unable install Snow Leopard from disk as it gets stuck on the gray screen again.
Info:Mac Pro, Mac OS X (10.7.3)
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Jun 16, 2008
i am trying to format a brand new 120 GB hard drive via an external USB 2.0 enclosure. About 25 minutes ago, I selected the "erase" option and slected the Mac OS Extended (Journal) Volume format. For the last 25 minutes, disk utility has been saying that it's creating a partition map. It's doing nothing.
I have reason to believe my enclosure may be faulty. (I had a similar problem on an old hard disk and thought that the problem was with the disk; now I know.) I need to know: How do I disconnect/eject the hard disk without damaging it? The eject option in Disk Utility is grayed out. If I attempt to quit Disk Utility I get a warning telling me I could leave my disk inoperable.
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May 10, 2010
I'm running OSX 10.4.11 on a 12" PowerBook 1.5 GHz with 1.25 GB of RAM and an 80 GB HD.
When I run the disk Utility to Verify Disk, it ends with the message, "Error: The underlying task reported failure on exit." This happens if I run the Disk Utility from the hard drive, from the OSX installation disk or from an external hard drive.
The Repair Drive button is always grayed out no matter where I am running the disk Utility from, too.
So far, I haven't had any other unusual things with the operation, but I'm concerned that this could be an early warning of problems to come.
Has anyone else had this problem or have a clue?
I have cloned the entire hard drive onto an external drive with Carbon Copy Cloner. I know PPC systems won't boot from a USB drive, but I was considering booting from the install disk, re-formatting the drive from there and then re-installing from the external by running CCC from there. I hope someone will have a direct solution to repairing the drive without doing all of that.
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Jun 26, 2012
I just got my computer yesterday and when running the "repair disk" function, I already get an error! Since I used migration assistant to move everything off my old mac to my new mac, I'm not interested in reinstalling the whole OS and transffering all my files again. This is a new computer, and shouldn't have this problem this early. I also get the same result when starting up in the recovery partition. How do I resolve this?
Info:
MacBook Pro with Retina display, Mac OS X (10.7.4)
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May 5, 2007
after my six year old daughter dropped it(on hardwood floor).
I tried this:
<command> <opt> <p> <r> Letting it chime 4 times. But, no luck - it just sits there witht the gray screen/dark gray apple logo and that thing twirling around like it's thinking.
check that I've left it on and it has now worked its way to the blue screen. Cursor shows up and the twirling thing is gone(as are the little clicking noises inside like it's actually trying to do someting).
Now you're really going to let me have it. I don't have any of my original disks.
Guess I should take it to the Apple store and see what they say(no applecare).
I was running Tiger(latest version) and the ibook G4 is a 1.33 with 768mb of ram if that matters.
Luckily all my photo's and music are on my powerbook and mac mini.
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Mar 29, 2010
I started up my 24" iMac today and it just got stuck on the grey screen before the apple logo appears. I reset the PRAM and I tried using the OSX disc and holding down C. I got to the disk utility and it freezes. I am stuck using my bottom of the line laptop untill I can work around this.
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Jun 26, 2010
I just purchased Windows 7 to dual-boot on my brand new 2010 MBP. After I installed Windows 7, I inserted my MacOSX Snow Leopard install DVD so I could install the drivers. A message came up saying "This installation isn't compatible with this computer". So I restarted my computer and when it was booting up it gets stuck at the grey screen with the apple logo and rotating wheel. After a while a grey curtain comes down with a Power Icon in the background and a window saying "You must restart your computer" in a variety in languages. I tried restarting and the same screen comes up every time. I've tried all the boot key commands such as holding shift. But each time it doesn't recognize it and proceeds to the grey screen of death. I'm completely stuck here and need help ASAP. I would like to do a hard reset on my MBP, but I can't since I can't boot to MacOSX and when I boot to Windows 7, it runs for about 2 minutes and completely freezes, causing me to force restart.
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Apr 14, 2012
When booting up on my Mac Book Pro side it gets stuck on a gray screen and wont boot even when in safe mode. I have cleared the P/Ram and still have acces to the partioned windows side on the same computer. How should I procede to get my Mac OS running again.
Info:
MacBook Pro
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Aug 23, 2014
My wife's 1.67 ghz, 15" Powerbook G4, 10.5.8won't start up. It sticks at the grey Apple logo screen.I started with Command-V and got some text.The text that stood out was: "HFS Runtime corruption detected on Jodie [wife's account], fsck will be forced on next mount"Â
The last thing it said was:"Msg Order First]0 [Level 3] [Read U1D 0] [Facility com.apple.system.fs] [DevNode devfs] [Mount Pt/dev] [Path/dev/disk0s3] [FSLogMsgID 2104410583] [FSLogMsgOrder Last]
Info:
PowerBook, Mac OS X (10.5.8)
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May 15, 2009
So my girl friend was using my IBook G3 and shut it down normally she says. We then went to turn it on and we will hear the chime but then it will get stuck on that first gray screen, nothing else comes up, no spinning no nothing. Hard drive is not making any different noise, I just don't know whats up.
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Aug 23, 2009
Last weekend, my white Macbook was requiring a software update to 10.5.8. So I said, go for it and let it restart. That's when the trouble happened.
It began to restart but just stuck on the gray apple screen with the gear circle thing spinning. I tried several times to restart, but it never worked. I did all the things I knew to do (boot from DVD and run disk utility to repair permissions, zapped PRAM, ran it in the fsck thing; Booting in safe mode wouldn't work). So I booted from my backup and used SuperDuper to rewrite my boot drive. (I guess I should point out that when booting from my backup, I was able to access all my files on my internal HD, it just wouldnt boot). After doing that revert thing to 10.5.7, everything worked fine.
So then I tried to update again this weekend. Same thing happened. I've tried the same steps. I can still get to anything I've added to my regular drive since my backup and all that. Just won't boot from that main drive.
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Jul 8, 2010
I have a four year old Macbook that's not in the best of shape, but it hasn't failed me like this before.. ever.
I installed a new security update yesterday morning along with the new iTunes, and it worked alright for most of the day.
Around 10:30 or so, it just shut off.
I tried to turn it back on and was faced with the gray apple logo and the horrible spinning icon.
I've tried booting it up in safe mode, verbose mode, and even resetting the PRAM, and nothing works!
It eventually did go to a blue screen after maybe three or four hours, (I fell asleep so I'm not sure) but it still wouldn't let me do anything.
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May 15, 2012
I have an iMac G5 stuck on the gray screen with spinning gear. I woke up to it being stuck on a blue screen, then force quit and now it's stuck on gray with spinning gear.
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Jun 30, 2014
So I have a MacBook Air, 2008 I believe, running Mavericks....Â
Today it decided to get stuck on the gray startup screen with the Apple and never ending rotating circle. I have sifted through TONS of articles and discussions and tried various things including:Â
- Holding Shift+cmd+V to do a safe boot while seeing the progress and a disk0s2: i/0 error is at the bottom.
- Holding down Cmd+R on start, then Reinstalling OS X Mavericks: would act like it was working, then would just revert back to main OS X Utilities window.
- Repair disk: cannot repair, instructs me to backup my files, reformat the disk and restore.Â
Well I have tried duplicating the main disk image with an external hard drive, and that won't work because it says the disk won't unmount.Â
I cannot find any way to backup my files before I resort to erasing the disk. The disk cannot be repaired, nor will it unmount. I unfortunately don't have an old backup to restore it to. Any way to backup my disk in its current state, then enabling me to erase and restore the disk? Or any other options that would work?Â
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Apr 4, 2010
I'm getting ready to sell my old Powerbook G4 so booted up from the installation CD, and ran Disk Utility to do a 8 Way Random Write pass on the Mac hard drive before I did a clean install (the disc is Mac OS X 10.3.7).
I selected the top option in the drive panel of Disk Utility (the one saying 92.2GB Hitatchi blablabla) rather than the indented disk beneath it.
All went fine doing the overwrite, however it seems to have become stuck on "Creating Partition Map" - it's been like that for half a day now. Any thoughts? Should I have chosen the indented drive underneath the main description?
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Sep 9, 2014
I had an external hard drive that was formatted to NTFS that was used on my PC but I want to switch it over to mac now. I erased the partition on Windows, then plugged it into my mac but it's stuck at 'preparing to partition the disk'. What should I do, it's been stuck for ages!!
Info:
MacBook Pro with Retina display, OS X Mountain Lion (10.8.5), 13" Late 2012 model
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Apr 2, 2010
i'm trying to format a spare external, it's currently formatted to ms-dos for back up dutys on my PS3 but i want to change it to mac os extended
i've just plugged the drive in ( USB ), nothings running on it, or open on the computer from the drive, but disk utility wont erase it, i've checked permission and everythings fine but it just keeps giving me this error
google and apple fail, only thing i can find linked to it refers to operating systems running on the drive,
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Mar 30, 2009
Everything was fine until this morning when i came into work, started up my Macbook as usual from sleep mode. was able to use OS X for a little while, had to leave to go onsite so i locked my screen (i use sizzle keys and made Command + L to lock my screen to the log on prompt). as soon as the cube spins to the logon screen, BOOM, all i see is the solid light blue screen just sit there. i walk away and 5 minutes later, it's still on there, can't recover or go back to my desktop, so i force shut down (hit the power button, and attempt to reboot the OS X. then thats when it all gets bad. Everytime i boot into OS X it just sits there with the blue screen and flickers back and forth with the gray gear wheel spinning and so forth.
Ok, so next check, i go to boot into my Boot Camp partition into Vista. no problems, was able to boot in my boot camp partition without any problems (im typing this in boot camp at this moment.)
So far i've been able to boot into my Boot Camp and the OS X Restore Disc without any problems.
I booted into the OS X boot disc, and ran Disk Utility, ran the perrmissions check and the disk check and both fixed problems aparently on my OS X partition. went to boot back into OS X, blue screen.
So now i do the PRAM and NVRAM reset doing Command+Option+P+R and again booted into OS X. blue screen.
Booted into Safe Mode (Safe Boot) took awhile, but again. stuck at blue screen and if i press any keys or move the mouse, the grey gear spins for like 10 seconds and just goes back to the blue screen. and the process goes over and over again.
(later on this afternoon) I even ran FSCK to check the volume for problems. "it appears to be OK"
The good thing atleast in this situation is that i can access my OS X partition in Vista (via MacDrive) without any problems, so if having to reload my previous Time Machine backup (which stupid me forgot to back up my system over 60 days ago ) or having to just Archive my OS X and reinstall it, that will have to be my final choice. But i don't REALLY want to have to do this all over again if at all possiable.
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Jun 2, 2009
My intel imac 24" running mac osx 10.5 (i think, most recent one) has become stuck at the grey screen after the apple logo on a restart with the spinning gear going. This happened after restarting after using in windows mode, which I have done many times before. I have tried various things like PRam thing and disconnecting power for a while with no luck. I can start up pressing alt and get into windows mode (which I am in just now). I can startup and press c off the CD in which I have run the disk repair thing that says all is well. I tried repair permissions and it came up with some kind of error ending. I have also tried and archive install which only goes to about 5% and then tells me there is an error with installing certain files in the mac hard drive.
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Jul 12, 2008
have an ibook G4 and i was updating my leopard system. after i installed the package the update said something about receiving cache but i waited there for 1 hour and the screen just had a background doing nothing. i grew impatient and turned the comp off. now it wont log in! theres just the grey screen with the apple and it wont go any further(this cpu was bought second handed so theres no discs it came with)
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Mar 17, 2012
I have a new imac. I was stuffing the web, tried to upload a picture, the website locked up, so I hard booted my iMac. Then when it came back on, and I get is the start up sound, and a gray screen, nothing else. Its been 5mins now!
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Apr 17, 2012
My computer is stuck on gray apple page with swirl moving and never opens-
Info:MacBook
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Apr 21, 2012
my mom's Macbook Pro can't start up. it gets stuck at the grey screen w/ the Apple logo and spinning pinwheel every time. nothing else is plugged into the laptop aside from the power cord. Â
here's what i tried already, but to no avail:
 - Reset SMC
 - Reset PRAM
 - Hold shift while starting up... nothing happens. So can't start in safe mode
 - Used install disk to run Disk Utility diagnostic: Ran into a bunch of Disk Permission errors and fixed those. Nothing wrong on the Disk itself.
 - Held Command-S while starting up and typed "fsck -fy". Got "File system was modified" at first. Ran it again and got clean bill of health there
 - Held "d" while booting, ran the hardware test and it checked out fine.Â
after all of the above, tried waiting for it to restart for 15 minutes and still same spinning wheel. Â
this all started when a Skype update couldn't install, so i got rid of the current Skype. then tried downloading the new Skype. after it supposedly downloaded fully and it was automatically processing in the download pop up window (e.g. something about "writing", "image", etc.), it got stuck and froze the computer for at least 5 minutes. at that point, i help the power button until it turned out. then this started..
PS: not sure if this has anything to do w/ the problem, but after this happened, i tried to use Disk Utilities to make an image onto an external hard drive and it gave me an "operation timed out" error.Â
PPS:Â she has the following specs -
Hitachi Hard drive; partition Map Scheme: GUID Partition Table
[Code]...
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Apr 24, 2012
I have a very old IMac which I purchased back in 2005, and has been working fine. I have left it in storage about 1 and 1/2 years ago. Just now I try to restart it, the screen is forever stuck in the grey screen with the spinning wheel. I tried many times off-on, hold down the apple function key but none worked. I no longer have the rebooting CD with me. I wonder whether the computer can still be saved? I have already backed up the contents so it doesn't matter if fixing the computer requires me to delete all my old files. I think it's tiger or earlier that it's using.
Info:
iMac, Mac OS X (10.4)
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May 9, 2012
While updating my imac, I got an error message saying that there is an error. And then it restarted by itself. Now its stuck on the loading screen.
Info:
iMac
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May 12, 2012
My iMac won't boot up fully. It stays stuck in the gray screen with the pinwheel spinning, then after about 5 minutes just shuts itself off.
Info:
iMac (20-inch Late 2006)
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Jun 2, 2012
the screen it got stuck on was white, gray apple sign spinning circle thing
and i left it there for more then half an hour with no progress. I did a hard shut off, and waited for about an hour and tried again. This time i waited for an hour, and still no progress. what should i do?
Info:
iMac (21.5-inch Mid 2011), Mac OS X (10.7.4)
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