MacBook :: Stuck On Gray Screen After Startup Chime
May 15, 2009
So my girl friend was using my IBook G3 and shut it down normally she says. We then went to turn it on and we will hear the chime but then it will get stuck on that first gray screen, nothing else comes up, no spinning no nothing. Hard drive is not making any different noise, I just don't know whats up.
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Jun 20, 2014
My Powebook G4 12" (model A1010) during its start-up phase remains stuck on the "initial gray screen" without displaying the apple logo. However, I can access the system through the console provided by Open Firmware.Â
I would like to ask you what could be the problem and where such problem may reside (hard drives, memory, main board, etc).
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Jul 22, 2010
I just replaced my LCD. It was working fine, but now just stopped working. It's a mid-2009 A1286 15in Macbook Pro.
The computer itself works fine and I tested it using an external monitor. I can FAINTLY make out the display on the screen, so I'm guessing it is a backlight issue? Don't mid-2009 don't have display inverters?
I also tried resetting the pram and SMC.
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May 12, 2012
Upon start up I hear optical drive checked, then get a start up chime but the screen does not light up. I have shut down by holding down power button for 10 seconds also pulled battery and A/C power.
Info:
MacBook Pro, Mac OS X (10.5.4), Mac Cube, Mini, iBook SE
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Sep 11, 2014
During an upgrade, power was interrupted and when rebooting, the chime sounded, but screen remained gray.
Info:
iMac, iOS 7.1.2
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Apr 14, 2012
When booting up on my Mac Book Pro side it gets stuck on a gray screen and wont boot even when in safe mode. I have cleared the P/Ram and still have acces to the partioned windows side on the same computer. How should I procede to get my Mac OS running again.
Info:
MacBook Pro
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Aug 23, 2009
Last weekend, my white Macbook was requiring a software update to 10.5.8. So I said, go for it and let it restart. That's when the trouble happened.
It began to restart but just stuck on the gray apple screen with the gear circle thing spinning. I tried several times to restart, but it never worked. I did all the things I knew to do (boot from DVD and run disk utility to repair permissions, zapped PRAM, ran it in the fsck thing; Booting in safe mode wouldn't work). So I booted from my backup and used SuperDuper to rewrite my boot drive. (I guess I should point out that when booting from my backup, I was able to access all my files on my internal HD, it just wouldnt boot). After doing that revert thing to 10.5.7, everything worked fine.
So then I tried to update again this weekend. Same thing happened. I've tried the same steps. I can still get to anything I've added to my regular drive since my backup and all that. Just won't boot from that main drive.
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Jul 8, 2010
I have a four year old Macbook that's not in the best of shape, but it hasn't failed me like this before.. ever.
I installed a new security update yesterday morning along with the new iTunes, and it worked alright for most of the day.
Around 10:30 or so, it just shut off.
I tried to turn it back on and was faced with the gray apple logo and the horrible spinning icon.
I've tried booting it up in safe mode, verbose mode, and even resetting the PRAM, and nothing works!
It eventually did go to a blue screen after maybe three or four hours, (I fell asleep so I'm not sure) but it still wouldn't let me do anything.
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Jun 30, 2014
So I have a MacBook Air, 2008 I believe, running Mavericks....Â
Today it decided to get stuck on the gray startup screen with the Apple and never ending rotating circle. I have sifted through TONS of articles and discussions and tried various things including:Â
- Holding Shift+cmd+V to do a safe boot while seeing the progress and a disk0s2: i/0 error is at the bottom.
- Holding down Cmd+R on start, then Reinstalling OS X Mavericks: would act like it was working, then would just revert back to main OS X Utilities window.
- Repair disk: cannot repair, instructs me to backup my files, reformat the disk and restore.Â
Well I have tried duplicating the main disk image with an external hard drive, and that won't work because it says the disk won't unmount.Â
I cannot find any way to backup my files before I resort to erasing the disk. The disk cannot be repaired, nor will it unmount. I unfortunately don't have an old backup to restore it to. Any way to backup my disk in its current state, then enabling me to erase and restore the disk? Or any other options that would work?Â
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May 30, 2012
My imac wont turn on. It sounds the chime but has a clear screen with a picture of a folder with a ? in it.
Info:
iMac
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Apr 17, 2012
My computer is stuck on gray apple page with swirl moving and never opens-
Info:MacBook
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Apr 21, 2012
my mom's Macbook Pro can't start up. it gets stuck at the grey screen w/ the Apple logo and spinning pinwheel every time. nothing else is plugged into the laptop aside from the power cord. Â
here's what i tried already, but to no avail:
 - Reset SMC
 - Reset PRAM
 - Hold shift while starting up... nothing happens. So can't start in safe mode
 - Used install disk to run Disk Utility diagnostic: Ran into a bunch of Disk Permission errors and fixed those. Nothing wrong on the Disk itself.
 - Held Command-S while starting up and typed "fsck -fy". Got "File system was modified" at first. Ran it again and got clean bill of health there
 - Held "d" while booting, ran the hardware test and it checked out fine.Â
after all of the above, tried waiting for it to restart for 15 minutes and still same spinning wheel. Â
this all started when a Skype update couldn't install, so i got rid of the current Skype. then tried downloading the new Skype. after it supposedly downloaded fully and it was automatically processing in the download pop up window (e.g. something about "writing", "image", etc.), it got stuck and froze the computer for at least 5 minutes. at that point, i help the power button until it turned out. then this started..
PS: not sure if this has anything to do w/ the problem, but after this happened, i tried to use Disk Utilities to make an image onto an external hard drive and it gave me an "operation timed out" error.Â
PPS:Â she has the following specs -
Hitachi Hard drive; partition Map Scheme: GUID Partition Table
[Code]...
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Jun 14, 2012
My 13" macbook is stuck on the grey opening screen with the apple logo and progress circle.
Info:
MacBook
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Sep 10, 2014
Last week when starting my Mac Book Pro I was faced with a gray screen. On start up the it won't boot fully. Turn onGray Screen with apple logo - loading bar and wheelOnce fully loaded it turns itself off..I have tried control R to do a reinstall of the OS, however it won't let me complete it saying Apple account does not match (yet there is no login for this).
Info:
Mac Pro
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May 5, 2012
The latest iMac model. When I click on the power button: I can hear the Hard disk and the DVD drive spin up. The screen stays black. The startup sounds plays half way through the first time, like its being cut off. After the first startup chime has been cut, the chime keeps playing in a loop. The computer doesn't come any further than that.
I have tried: Unplugging all peripherals, with the same result.
SMC reset: Unplug power cord and hold power button for 5 sec. PRAM reset...
It seems like the computer does not even get to boot and ignores all keyboard input. I also tried booting from the DVD drive with the installation disk. But I can't get any further than the repeating startup chimes.
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Sep 2, 2014
i have a macbook pro 15' late 2011 and it stopped booting. The apple disappear and the. It get stuck in a gray screen.I saw on the web that it would be possible to apply a software fix, disabling the video card. IN my country a new macbook is about 3.000 usd, so buying a new one is not an option for me.Â
Info:
MacBook Pro, OS X Mavericks (10.9.4), Macbook pro late 2011 15'
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Apr 20, 2009
I was using my computer normally, it started to move slowly, so I properly shut it down. After leaving it off for a few minutes, I started it up again. However, every time I press the power button, it comes on and there is just a blank gray screen. No folder with a question mark on it, just a blank gray screen.
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Mar 6, 2010
I am trying to install windows 7 on macbook air, through an external DVD drive, since USB didnt work for me. The DVD is detected and ounce I click start windows installation, the system boots and gets stuck at the gray boot screen with the apple logo. What is causing this? how can I solve this?
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Jul 25, 2010
For several weeks, my black MacBook (2008) has been acting odd. Certain applications won't open, and when I attempt to open them, the computer makes a quiet clicking noise, like the drive is failing. Last week, when trying to boot it, the thing just wouldn't. Stuck on the grey Apple logo screen. Assuming a hard drive problem or failure, I ran the tests. I ran Disk Utility from the Snow Leopard install disk, checked & repaired permissions, checked & repaired disk. All okay. I ran the Apple Hardware Test from the install disk that came with the computer, using the test that runs for an hour or so, and all appears to be fine. The computer won't boot into safe mode. I've tried flashing the PRAM. I doubt I could achieve much through target disk mode, as I've already run Disk Utility. What's left to do? Something doesn't add up here.
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May 7, 2012
I still have the appearance of the gray screen after performing all the solutions provided by apple support. What shall I do now?
Info:
MacBook Pro, Mac OS X (10.7.3)
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May 7, 2012
I recently upgraded to Lion on my MacBook Pro but it didn't sit well with my compuer. It became sluggish and would take forever to load applications, pictures, music, movies, etc that only took SL a few seconds at most. I decided to downgrade back to SL so I put in my Install DVD (version 10.6.6) and tried to format the hard drive so I could start new. However it would not work with the CD, so I continued looking around online and I came under the impression that if you erase the hard drive it will allow you to start new (in my case, with SL). However now I get a gray screen with a folder with a question mark.
I do not have my files backed up through Time Machine.
Info:
MacBook Pro
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May 8, 2012
Tried all the tips I can find but no joy. Able to boot in safe mode but nothing else. Can't use Lion Recovery and unable install Snow Leopard from disk as it gets stuck on the gray screen again.
Info:Mac Pro, Mac OS X (10.7.3)
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May 5, 2007
after my six year old daughter dropped it(on hardwood floor).
I tried this:
<command> <opt> <p> <r> Letting it chime 4 times. But, no luck - it just sits there witht the gray screen/dark gray apple logo and that thing twirling around like it's thinking.
check that I've left it on and it has now worked its way to the blue screen. Cursor shows up and the twirling thing is gone(as are the little clicking noises inside like it's actually trying to do someting).
Now you're really going to let me have it. I don't have any of my original disks.
Guess I should take it to the Apple store and see what they say(no applecare).
I was running Tiger(latest version) and the ibook G4 is a 1.33 with 768mb of ram if that matters.
Luckily all my photo's and music are on my powerbook and mac mini.
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Mar 29, 2010
I started up my 24" iMac today and it just got stuck on the grey screen before the apple logo appears. I reset the PRAM and I tried using the OSX disc and holding down C. I got to the disk utility and it freezes. I am stuck using my bottom of the line laptop untill I can work around this.
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Jun 26, 2010
I just purchased Windows 7 to dual-boot on my brand new 2010 MBP. After I installed Windows 7, I inserted my MacOSX Snow Leopard install DVD so I could install the drivers. A message came up saying "This installation isn't compatible with this computer". So I restarted my computer and when it was booting up it gets stuck at the grey screen with the apple logo and rotating wheel. After a while a grey curtain comes down with a Power Icon in the background and a window saying "You must restart your computer" in a variety in languages. I tried restarting and the same screen comes up every time. I've tried all the boot key commands such as holding shift. But each time it doesn't recognize it and proceeds to the grey screen of death. I'm completely stuck here and need help ASAP. I would like to do a hard reset on my MBP, but I can't since I can't boot to MacOSX and when I boot to Windows 7, it runs for about 2 minutes and completely freezes, causing me to force restart.
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Aug 23, 2014
My wife's 1.67 ghz, 15" Powerbook G4, 10.5.8won't start up. It sticks at the grey Apple logo screen.I started with Command-V and got some text.The text that stood out was: "HFS Runtime corruption detected on Jodie [wife's account], fsck will be forced on next mount"Â
The last thing it said was:"Msg Order First]0 [Level 3] [Read U1D 0] [Facility com.apple.system.fs] [DevNode devfs] [Mount Pt/dev] [Path/dev/disk0s3] [FSLogMsgID 2104410583] [FSLogMsgOrder Last]
Info:
PowerBook, Mac OS X (10.5.8)
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May 7, 2012
My MacBook pro is stuck on the start up screen with a circle with a diagonal line through it. I cannot get to the login screen. I tried the command+option+p+r immediately when turning on my computer but that did not work.
Info:
MacBook Pro, Mac OS X (10.7.3)
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May 15, 2012
I have an iMac G5 stuck on the gray screen with spinning gear. I woke up to it being stuck on a blue screen, then force quit and now it's stuck on gray with spinning gear.
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Oct 5, 2009
upon startup i see a gray screen, the apple logo, and spinning gears. Then the apple logo turns into a circle with a line through it and stays that way forever. I call apple support. They got me to run disk utility by booting from install disk. Then running repair disk and repair permissions. Then boot into safe mode and computer works fine...for a few restarts then does the same thing.
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Dec 2, 2014
Whenever I on my MacBook it gives off this white screen as seen in the pic. I tried command+r and holding down the option key on startup but it still leads me to this white screen.
Info:
MacBook, Mac OS X (10.7.2)
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