Power Mac :: Booting To Restart Window With White Text Message
May 22, 2012
Cloned unformatted HD in power mac g4 with macbook HD, on start up grey window with apple logo then "you must restart window" with white text " CPU 0 caller.... we are hanging....appears behind, tried command options P R but wnt let me type, tried using macbook disk but just loads up with the restart window and text and also tried removing the ram and starting up with one an a time but all start up with same "restart" screen.
Info:
PowerMac, Mac OS X (10.4.2), G4 mirror doors
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Dec 1, 2005
I just bought a iMac M5521 from a friend and it won't boot. It looks like it's about to start up and then it goes to a gray screen and tells me to press the reset button or hold the power button, and it says that in like 3 diff. languages. What do I do? I'm a PC guy and know nothing about Macs.
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Apr 3, 2012
Getting error in mail.app. When writing new message try to change text color to red and then to black. My text becomes white. And there is no way to change it back to black.
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May 9, 2012
the computer when it get the grey screen show a meesage the "push the restart button" to reboot want to shut down and restart the computer
Info:
iPhoto '11, Mac OS X (10.6.7)
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Jun 3, 2009
Got a tricky one here: powerbook G4, 1.25ghz, 1GB RAM (2x512), 80gb HD, APX, 15" LCD, serviceable battery, SuperDrive, OS: 10.4.11. It was brought to me with a boot problem: Computer turns on, gives the start up sound, backlight comes on, apple logo shows, spinner spins... then you get the dimmed screen, large option icon and "You must hold the power button and restart your computer": a kernel panic. I've seen this a few times before and the last time, I fixed it with a new hard drive and the removal of RAM from a bad ram slot.
What I did was:
1) Replaced existing 80GB HD with a backup 30GB drive. Then booted with a Tiger CD (the computer won't start with my disk warrior cd, nor with a tiger DVD). I was able to install Tiger and restart the computer. But the airport card doesn't show up. I tried a known good airport extreme card and this too has not shown up.
2) I hooked up the 80GB drive to my PC via MacDisk and checked it. Sure 'nuf it had loads of problems. MacDisk went through and fixed it (I'm not sure what the problems were as I'm new to MacDisk and don't know what it's looking for and fixing when it does).
3) With the computer running the 30GB known good HD, I started having the same kernel panics so I removed the first RAM chip (512MB) and tried to reset the PRAM.... here's where it went wonky. (I know, only change one thing at a time...)
4) As I said I tried to reset the PRAM (Option, Command, P, R, at start up). While I can get the computer to not boot, it won't restart. I don't know if this is just unique to this machine. Next I tried to reset the NVRAM and again got nothing. The screen wouldn't come on at all. After about three or four resets, the computer did start in Open Firmware mode. I reset the NVRAM from there and restarted (reset-nvram, reset-all). Still nothing on restart.
5) After trying to start it 15 times like this, I swapped the bottom RAM card to the top slot and removed the airport card (again, I'm stupidly trying to change two things at a time). BAM, computer boots... I put back in the 80GB drive that's been "fixed" by MacDrive and BAM, that boots fine too.
So then I put back in the airport card and it will boot, but won't recognize the airport card. I've re-seated it about a dozen times and have used terminal cleaner on the card and on the socket for the ribbon cable from the card slot to the logic board. As it sits, I can't get the airport card (either of the two) to show up at all. I did realize that the open firmware did reference a problem, but I forget the code now and when I looked it up, the references were to a failure of the airport card, but there were also more general references, so I can't be sure.
I'm thinking now that it's the airport card controller on the logic board, the bottom RAM slot and a corruption of the hard drive. Yes, there was a history of moisture into the device and I think a drop in it's past too. I'm the Mac repair technician for the people at the local bike shop, so I get to trade my repair work for their bike repair work. The problem is that they ride their laptops like their bikes, hard and greasy. I'm really wondering about ways to get the airport card back up and running. Or, baring that, a good card-based wireless adapter that I can slide in.
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Apr 29, 2009
I have just shipped my Mac Mini to its new home and I've had reports that the panic error is appearing on boot up: "You need to restart your computer. Hold down the power button for several seconds or press the Restart Button." This screen appears on the blue window just after the grey apple screen has disappeared and does not get as far as the desktop at the same point each time. We have tried to reinstall mac OS from the original install disk but holding the "C" Key or the "Option" Key down on restart doesn't boot from disc. Is there a way you can view the Kernel Panic log before you boot into Mac OS so we can try and pin point the source of this problem. I'm wondering if this could have been the result of the shipping that has caused some hardware to come loose.
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Dec 11, 2007
I installed Leopard about 3 weeks ago and have been very pleased with it; however, since then every so often and when booting up my G5, it shuts off again. I boot again and a small window appears asking me to reset the date and time. Each time this happens I am able to reset the time and date correctly in System Preferences. The computer is about 3 years old so it may be the internal battery and nothing to do with Leopard. Or, could it be a bug in Leopard?
Information:
Dual 2.3 GHz PowerPC G5
Mac OS X (10.5.1)
3.5 GB DDR SDRAM Apple 20 inch. Display
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May 23, 2010
My Macbook pro is not booting properly. When I start it up, it goes through the normal process and gets to a point where a screen comes up telling me: "You need to restart your computer. Hold down the Power button for several seconds or press restart now" This happens every time. I tried to start in safe mode and holding down the option key and selecting the mac partition. Neither would work.
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Feb 28, 2012
When using white text on dark blue background in Word, how can I change the cursor from black to white so that it can be seen?
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Jun 22, 2012
when occurs a suspension of hard drive activity, manually or after a period of inactivity, this suspension seems to be incomplete (a ventilator continue to run) therefore my mac (power-mac G5, OS 10.4.11) is unable to restart, no possible action from the keyboard (I must shut down and restart)
Info:
PowerMac G5, Mac OS X (10.4.4), & PowerBook (10.3.9)
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Apr 14, 2009
Whenever I open my mac mini it comes up with the same message "You need to restart your computer hold down the power button or press restart" in four different languages.
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Jun 1, 2009
So my 20" 2.4 Imac crashed on me twice tonight. A box popped up telling me to hold down the restart button for several seconds to restat. The second time I did this it just sits with a white screen and give three loud beeps over and over. Is there a fix for this? Is it my ram? I'm at a loss.
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Dec 13, 2007
I had a weird issue this morning. I started computer and it did not make the chime sound, it didn't do anything at all. I disconnected it from the extension cord as well as all the peripherals attached to it and nothing. I tried a different start up disk and again there wasn't a sound. Then i unplugged it and reset the SMU on the mother board and air sprayed the computer to remove all dust. Then plugged it back and it came back on.
Information:
Power Mac G5 Dual 1.8
Mac OS X (10.4.11)
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Jan 28, 2010
I have a two and a half year old mac book. It's not booting further than a white screen.
What has happened I think is that it was run flat. I have though charged the batteries up to two green lights on the battery.
It's making hard drive noises but sits on the white screen.
Any ideas. This is my main work machine and I rely on it.
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Aug 9, 2007
I have an iBook G4 (1.25g memory and 1ghz processor) running Tiger. I have never had any problems with my iBook in the past and now it seems the second my warranty expires I do. I was using it earlier today and the entire thing just locked up for the first time ever and little lines started appearing on the screen. I turned it off and rebooted it and it froze on the Grey screen, I repeated and it keeps doing the same things. It actually loaded a few times and then promptly froze. I tried booting from the CD and it freezes right on the screen to select your language (if it gets that far).
I went into applejack/single user (which runs fine) and repaired disk/repaired permissions/cleaned up system files/ and cleaned up virtual memory. I also used the fsck -y check disk which I'm assuming is the same as typing in 'applejack' and then selecting 1 (But I thought I would use it anyway). The first time I ran fsck it said it changed a system file. I then ran it again and it said that the HD seemed okay. Assuming that fixed the problem I restarted my computer and it froze...again. Or is there a way to reformat from single user?
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Jun 1, 2010
I just upgrade my iMac to Snow Leopard and now when I boot the computer the home screen comes up fine, but the Text Edit program always loads at that time and then I have to click it off to get if off the screen. Is there something I can do to keep this program from loading every time?
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May 3, 2012
My Mac Pro crashed yesterday after it was reading an empty DVD, and now if boot the Mac it shows this screen:I have tryed rebooting it in safe mode, does not work, I get the same screen. Tryed to use a other monitor, same problem. Now, If I press the Eject button, the disc tray will eject and if I press the volume button it can be heard.Â
Info:
Mac Pro
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Jun 19, 2012
My MBP was working fine and then froze while I was on the internet. I turned it off and on again by holding down the power button. It powered on and froze on the white/gray screen with the Apple logo with the spinning wheel underneath it. I restarted it again by holding down the power button. Now it freezes on an all white/gray screen. I've tried starting it with the disk in it and holding down the "C" key and starting it and holding down the shift key after I hear the start up tone. Neither have worked.
Info:
MacBook Pro
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Oct 7, 2007
I have a DP 2.5GHz PowerPC G5 which is giving me problems. It is on all the time (server). If I try and restart it switches off but will not restar. Also, if it crashes (only happens once every few months) then it will not automatically restart. I have replaced the internal battery but this has not helped. I have also reset the PMU. Any ideas what may be going on here?
Information:
PB G4 12" and G5 DP 2.5GHz
Mac OS X (10.4.10)
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May 12, 2012
I was using garage band when the screen popped up saying that i need to restart my computer. i tried holding down the power button but the screen is frozen. the computer is making a quiet clicking sound. if i close the laptop the light stays on and the sound persists.
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Sep 3, 2010
What would happen say if you dual boot your MBP into Windows and then you infected windows with a virus. Does it affect the OSX in any way?
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Apr 6, 2008
I started up my iBook today and it took me all the way through sign-in to my desktop before giving me a grey overlay with a little box saying that I need to restart. So I did and then it took me to my desktop again before scrolling code across the screen in a very messy, un-mac-like way. I tried getting into safe boot (restarting and pressing shift from after the tone until the apple and wheel show up) and it just ran the apple and wheel grey start-up screen for a while before kicking back into a normal restart and giving me the earlier results. So I went and got myself into single-user mode and ran the fsck -yf command. It told me this: Checking Catalog file Invalid extent entry (4, 190) Volume check failed Is there any way to fix this, to save my computer? I don't know anything about code or computers. My general mode of operation has been "I bought a /mac/. I shouldn't ever have to look at code."
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Jan 22, 2010
my dual 2.3 ghz G5 power mac with 3.5 gig memory running 10.4.11 started crashing (grey screen "you must restart your computer...) and soon stopped booting. suspecting the hard drive as it had been noisy for some time I ran "repair disk" in disk utility from my mac book (connected by firewire, G5 booted as target) and it booted again but soon crashed again and after a couple more crashes it would not boot and attempts to repair failed. I installed a brand new hard drive, installed osx 10.5 and updated it to 10.5.8 and it seemed to install and boot fine but while trying to burn a .dmg dvd with toast (10.0.5) I got the grey screen anain and repeated attempts to burn a disc with the same .dmg resulted in a crash every time. it has also crashed while downloading, playing back itunes hd video, and using an "eye tv hybrid" tv tuner as a dvr. below is the most recent crash log - note that most of them have referenced cpu 0 although the most recent it's cpu 1 -THANX & PLEASE HELPInterval Since Last Panic Report: 0 sec Panics Since Last Report: Anonymous 4A58CF1E-844-409F-8BF3-65A3A3CD2E79.......
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Aug 26, 2006
I just moved back up to Jacksonville with my friend and now his iBook G4 is not booting. It goes to the white Apple screen and spins for about twice as long as normal, and then goes to a black screen with just a type-cursor in the top left hand corner which erases any text submitted. Now, from there I went ahead and booted from the Tiger Install disk and ran permission repair and also disk repair, without any glitches. Also, we then booted again and ran a hardware diagnostic and it turned up absolutely no problems with the computer. Any ideas? Luckily, he's still under his first year of AppleCare (and he's about to purchase an extension since you can now get it in Florida legally) and he should be covered.
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Sep 23, 2009
hey my friend is having a problem with his imac when he turns it on he gets a grey screen and stops there. there is also a grinding noise near the back maybe the hd or disc drive? it grinds 10 times then stops then continues for a couple minutes and then he gets a question mark on the screen.
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Dec 13, 2010
Ok so today my 27" iMac (10.6.2) was acting kind of weird. In safari and chrome webpages would spontaniously crash for no reason (on my macbook, the same webpages were fine). So, to try and fix this issue, I decided to restart my imac. After all the applications quit, I was left with a blank screen with my wallpaper. It stayed like this for several minutes, so I decided to just hold the power button to force the imac to turn off. When I turned it back on, my user name was not displayed in the login window. All there was for accounts was "other" and a network symbol. When I click other and entered my user name and password, it did not work. I am sure I was using the correct password and username. I also tried: username: root, but that also did not work. So i rebooted again and the same "other" still was there without my real account. So i booted into my Mac OS X install dvd and I repaired the disk and all the permissions (there were a lot of things to repair). I thought that this would solve the problem, but it did not.
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Feb 25, 2012
I ran a disk check on my MacBook Pro which told me to run disk repair. Since this was my boot HD, I took out my Installation DVD, put it into the running system and started the installation file then selected that I wanted to reboot and start utilities. The system then rebooted, the "chime" came, and then, silence, gray screen with apple logo, nothing is happening. What do I need to do, to get further and repair my hard disk?
Info:
MacBook Pro (15-inch Mid 2010), Mac OS X (10.6.8)
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Nov 11, 2010
This is perplexing me: I've only had my iMac 21.5" for a week. I posted here about the white screen issue after the 1st s/w update. Now, on every restart I get the same *but only when* my USB ext HDD is plugged in; unplug it & it starts fine, plug HDD in and it mounts, checked external HDD with disk utility - AOK. Never had this problem with my old 20" iMac! It's still in DoA period so is it best to get it swapped out?
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Jan 2, 2010
I got my IMac 3 years ago just recently started running slower in the past couple months, nothing too bad though. However just yesterday it became unbearable to use. 10 min to start up, once it was on took forever to open up any files etc. So I did some research online and I decided my best option was to reinstall the OS with my startup disk. I did that and erased all my harddrive (nothing important on it.) After doing that it ran great like brand new. Today I turn it on, it continues to work great for a few hours then it freezes in me. I held down the power button to restart. Turned back on and it was stuck on the white apple startup screen. After 15 min I decided to power it off and let it rest a while. After resting it still won't start up.
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Dec 21, 2008
i start up my macbook pro (only about two weeks old, bought from apple store) and the grey screen with the apple logo and a little moving cirle underneath comes on and stays on for VERY long and then a message comes up saying there has been a problem so please restart. it does not say what error. i have tried putting in the hardware diagnostic dvd but that obviousl wont run because it doesn't get past the apple logo before giving me this message. it was working five minute before and:
-there was no new drivers installed,
-i have never opened up the macbook
-no new software installed before it stopped working
-i charged it regularly and the battery was on 90+%
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