OS X :: Unable To Connect To Internet Or Wireless Printer?
Aug 13, 2009
I was happy to get my mac pro yesterday, but upon setting it up, I couldn't get it to connect to my network. When I clicked I the airport logo and the top right, it said airport was on and I was connected to the network. However, when I opened up Safari I got nothing...just a screen that said something like "you are not connected to the internet." The last time I had a macbook, I turned it on and bam, I was connected to the internet right out of the box.
After trying to fix it for 30 minutes, I decided to reset my modem/router. After doing this, the macbook connected to the internet for a few hours and I went to bed. Now I come home today and it works for about 30 minutes and then stops working. Keep in mind, my PC is working flawlessly so I know my network is up and running. After about 30 minutes, it connects again...and then stops working again. Very frustrating. As I type this message, it still wont connect to the internet even though the computer says I'm connected to the network.
Another thing that makes me think there is a hardware problem is that the macbook wont connect to my wireless printer. I've installed the software 2x and right after going through the install procedure, it will print for about one minute and then it does nothing - I get a message that says something like "your printer is not on or not connected to the network." So then I went through the steps of connecting it again and again. Every time it would ask for the password to the network so I put it in and it says I'm connected....but nothing will print. After the 3rd time, I was finally able to make it to spit something out wirelessly from my macbook...but 5 minutes later it's back to saying my printer is not on or connected to the network. This is weird because initially it works and then it stops. During this whole procedure, my PC recognizes it just fine and prints within 5 seconds. For some reason the mac just wont do it.
I thought macs were supposed to just work, but this laptop has been more frustrating than any PC I've owned. Here I am with a new macbook that can't connect to the internet OR my printer. Granted, I know very little about computers so maybe I'm overlooking something simple.
If it's a hardware problem, do you think Apple will refund my money?
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Jun 7, 2009
I've just purchased a Power Mac G4 desktop type of computer from a friend of mine. I've asked around and I was told it wasn't able to connect to a wireless internet connection inside of my house.
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Dec 27, 2007
I have a blackbook (intel core 2 duo) and I can connect to my landlord's wireless network (they have a netgear wgt624) but I can't actually use the web (Safari or Firefox will just "think"). I've tested the diagnostics and it confirms that my mac can connect to the network, but it cannot connect to the internet. The network uses WPA personal and it has a 19-aphanumeric passphrase.
*Also - would it be possible for me to extend the wireless range (and make it possible to browse the web) if I used my own 2wire wireless modem to connect to the netgear wgt624?
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Jan 15, 2010
I got a new HP wireless printer, and the mac suggested setting it up with the USB first, and then disconnecting once it was configured. I did all that.The mac asked to choose a wireless network for the printer, I did. Then the set up CD asked me to add a printer to the qeue from system preferences from the menu- when I clicked my printer was already added. None the less I followed the direction, and then got the message "You already have a similar printer set up, would you like to add this too?" I clicked YES, and then continue.
When I clicked on continue, the set up cd (or mac) told me that I had NOT set up a printer from the Queue (sorry about spelling), even though I had. So when I clicked continue, it told me the printer was not recognized in the wireless network, and now I'm stuck with plugging it in the usb. Please I know this sounds confusing, but why is this happening and what do I do to get the mac to recognize my printer? Apparently its not.My wireless signal is fine, I checked.
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Nov 8, 2008
I have a iMAC running 10.5.5 and have connected a HP Photosmart C6280 Printer to it via the USB cable. Using Bonjour to connect a XP and a Vista box I get a error saying "ERROR You do not have sufficient access to your computer to connect to the selected printer". I am logged in as the administrator when I do it on the XP or Vista computer and have completed this function on other printer installation before so I know the permissions are there. The software for the printer is loaded on both windows computers.
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Jun 27, 2012
I have an HP ePrint wireless printer, and I can't configure it.
Info:MacBooPro, Mac OS X (10.6.8)
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Jan 1, 2010
I'm running OSX 10.5.8 on a Macbook Pro, and today I've been unable to connect to the internet via ethernet or wi-fi, unless I'm in safe mode. Then everything seems to work as it should, which makes me believe that this is a software issue rather than a hardware problem. I've tried making a new account with administrator priveleges, but that doesn't solve my issue. Does anyone have any advice on how I can connect to the internet under my normal user account, rather than in safe mode? I should note that I won't be able to get my hands on my repair CD or perform a clean install of OSX because that stuff is at home, and I'm in college. Also, I'm at a university and don't have a router. I just use the campus-wide wi-fi. Finally, my roommate has no problem accessing the internet in our room via ethernet or wi-fi, but I do. Thanks for the help everyone.
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Mar 29, 2012
i can connect my lexmark printer s400 series by usb but not wirelessly
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Jun 2, 2014
How do I print from my Laptop MacbookPro OX 10.9.3 to a wireless printer?
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Apr 23, 2012
I am trying to connect my wireless printer (Lexmark 7600) to my new macbook Air. The macbook finds my network but cannot find the printer. I have a Sony viao using the printer on the same network. I have followed all the Mac instructions but no luck.
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MacBook Air, iOS 5.1
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May 7, 2012
I purchased a new hp Officejet 4620 wireless printer about 10 days ago. I followed the directions with installing it and it worked great. I did not use it until yesterday. I was not able to print from the wireless printer. How do I correct this issue?
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Oct 1, 2009
I'm brand new to Mac. I just got a MacBook Pro, and I've been having some troubles connecting to the internet at home. I have a LinkSys WRT54GS router with Firmware Version: v1.50.9. I'm unable to access the internet through both ethernet and wireless. Concerning wireless, I have tried connecting using WEP, and have tried entering passcodes both with and without an "$" and "0x" preceding the 10 digit WEP passcode. I have also tried switching the encryption over to WPA2, and still nothing. I have even disabled the security to see if it's able to connect -- it's not. I had some error regarding not being able to find it's IP or something along those lines.
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Feb 14, 2012
I recently got wireless internet. Before, the Mini worked fine connected by cable. It has never been connected to a wireless before. The wireless router works correctly, my $250 PC connected to it instantly. There is a yellow light on Airport and it automatically populates an IP address, whatever that means. I haven't installed any new software since it worked with a cable, no funky setup or third party anything- it's just a mac mini plugged into a TV I watch Netflix on and that's all.
My ISP said it's a problem with the computer, the Mac free support could not fix it. I really don't want to pay for an extended warranty or phone support on something basic that this computer should just automatically do. I haven't tried typing in a manual IP address- I don't know what that address would be. If all else fails, I will just run a cable to it again.
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Mar 30, 2012
I have a MacBook Pro that I have had from about 3 years now. It's been great but earlier this week, it wasn't able to connect to the internet here at my school (college). I didn't think too much of it because my schools internet is always spotty and goes down from time to time. Yet when I go on to my computer tonight nothing I do with my airport or computer will get my webpages to say anything other than "Server not found". I tried turning off my airport then back on and reselecting my network because usually that helps. It would say it connected and I would have full bars but still the same error message. I tried again, and when I did it this time, I did it from within the system/network preferences. When I did this, I watched the connection of my airport go red, then I would connect and it would go to yellow saying I had no IP address.
I would then sit and wait and eventually it would fully connect giving me the green go-a-head. But, again when I would open up my internet, I would get the "Sever not found" message. I would then quit my firefox all together and tried again that way and still same massage. I restarted my computer and tried again...nothing. I became more concerned because my roommate could get on the internet just fine and I could use the wireless in my room through my phone. I was consered that now this was a matter with my computer and not just the internet, so to make sure I got out my ethernet cable and hooked it up with my connection in my room.
Info:MacBookPro, Mac OS X (10.5.8)
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Aug 24, 2010
I have OSX 10.6 installed and I currently have my broadband connected by Ethernet connection. Airport seems to connect to my wireless router even though this is plugged in. HPSETUP appears as a device in the WI-FI drop down, however to print I need to select this from the dropdown. Can my iMac's wifi connect to this by default rather than my broadband connection?
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May 13, 2012
It worked a month ago. But now, since the update, I can't get my MacBook and printer to hook up and play nice. They're both on the same network, and both say they're connected okay, but the Mac can't find the printer wirelessly. Works fine via USB. I've rebooted the router, rebooted the Mac, rebooted the printer, and even completely uninstalled and then reinstalled the HP printer software, along with that update from the Apple support site. Its like there's a wall blocking their communication. Weird.
Info:
Mac OS X (10.7.3), iPod Touch 3rd gen 32gb, iPad 32gb
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Jun 15, 2012
I am having trouble connecting my Macbook to a wireless printer. I tried to download a lexmark wireless setup assistant, however the setup said "continue to configure you printer to a wireless network," which I do not need. Not really sure where to go from there.
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Dec 9, 2014
can't get my wirless printer to connect to my Mac
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iMac, OS X Mavericks (10.9.5)
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Jan 25, 2010
I have been a mac user since 2006. Yesterday, I purchased an iBook G4 for my father, who I have converted from Windows to Macintosh. We are 99% satisfied. Everything works great except the wireless internet. Whenever the computer shuts off or goes to sleep, we have a difficult time re-connecting to the wireless internet. After five minutes of clicking on the wireless signal (at the top of the screen) and turning it on and off, we are able to get on. Once we connect, it does not seem to disconnect.
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Apr 16, 2012
I can't connect to wireless home network.
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Jun 21, 2012
Have 2011 13" MacBook Air. I erased my hard drive using cmd-r at startup to enter disk utility. When I restarted, Internet Recovery automatically started to try and connect to my wireless. It never asked for a password. It never connected. Error "-2002F". Tried it again, this time selecting a new network, entering my network name and password. Still will not connect. Have repeated many times. Looked at my access logs on router, it is not connecting.
Info:
MacBook Air (13-INCH, MID 2011), Mac OS X (10.7.4)
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Jun 24, 2012
So here is the issue.. when i first got my macbook, it connected to the wireless internet at my house perfectly and stayed connected. (I had an open wifi account) Then, we got a new router and we wanted to put a password on it so that no one could use our wireless connection without us knowing.
Now my macbook will not connect to the wifi.. It just keeps telling me that the password is invalid. I have a TRENDnet router (TWE-632BRP) but my iphone connects to the wifi fine using the password.
Info:
MacBook Pro, Mac OS X (10.6.8)
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Apr 8, 2012
Lexmark 4310 series printer will not print after printing first job after setup. Msg in printer window says printer not connected however the green light is solid on the printer. Lexmark tech support says the issue is with comcast router. Comcast says issue is mac related because both macs fail to print while HP machine works fine....
Info:
MacBook Air, Mac OS X (10.7.3)
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Aug 28, 2006
I'm sure this has been posted, but my search pulled up hundreds of threads. After I scanned the first 50, I decided to just post my question.
I have to wait a few days (at most) for my job to register my MAC address so that the new Mac Pro has access to the network/internet via ethernet. It does not have an Airport card or Bluetooth. While I am waiting, is there a way to connect the Mac Pro to my Powerbook (which has Wifi internet access) such that it can piggyback on the internet connection as a temporary solution?
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Apr 28, 2008
OK, I am a newbie, as the name implies. I purchased a MacBook Pro with supposedly Leopard? Mac Os X (somewhere on the machine it said Tiger - does it matter?), with Parallels installed by the friendlies at MacMall. I start Windows and cannot connect to the Verizon wireless express card which is working just fine. The Parallel's User Manual is a joke... how do I make this thing work?
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May 18, 2008
My family owns 2 MacBooks plus XP desk top and Vista laptop. Wireless setup is provided with an older linksys a/b/g router and Comcast Cable Modem. The 2 MacBooks have frequent problems printing to the Brother 5250 DN printer, with connect fails. I have to reset the IP addresss frequently to get the printers to work with the wireless side of the network. The Windows OS PC's don't experience this problem. I am at a loss as to why the Macs have this IP problems.
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Jun 5, 2012
I am unable to print using my hp B210 wireless printer from my new macbook pro.
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MacBook Pro, Mac OS X (10.7.4)
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Dec 4, 2014
I have a Canon MP560 wireless printer. For several years the printer has been on my wireless network and has been used successfully by several Windows laptops. I recently purchased a used Macbook Pro and I would like to be able to print wirelessly to this printer. The Macbook pro is successfully connected to the same wireless network that the printer is on. I have read through many, many articles and forum posts on how to get this working but I am unable to. When I go in to the system preferences>printers to add the wireless printer it never shows it as an available device. I have done the following:
1. updated to the latest OS X 10.9.5
2. installed the latest driver for the printer from canon's website
3. Downloaded the latest canon inkjet printer software update from the app store
4. reset the printing system several times
5. I have plugged the printer directly in to the Macbook via USB cable
When I have the printer plugged in via USB it is shown in the list of printers and works fine. But when I disconnect the USB cable it shows the printer as offline and I see no way to have the printer available as a wireless printer. If I click the + button to add a printer there are no printers to select to be added.
I have gone through the steps in several forum postings including this one: MacBook Air won't find HP wireless printer and similar other ones but so far nothing has solved this issue.
Info:
MacBook Pro, OS X Mavericks (10.9.5)
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Jun 6, 2012
My wi fi iPad works fine on wireless home network but the Mac will not connect to internet even through airport diagnostics shows connectivity ok, how can I resolve?
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iMac (21.5-inch Mid 2011), iOS 5.1.1
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Oct 31, 2010
Recently I purchased a Canon PIXMA MG5220 wireless printer. I have installed numerous printers, software, hardware etc on other comps as well as this one and have never had a problem... until now. I connected my printer to the internet access port (my home network) and everything went fine. But when I put in the canon disk to load the software and add the printer to my comp, I click on setup, it prompts me for my user pw to allow install. I do that and when I hit ok, nothing happens...
No other window loads or anything. It's like there is nothing on it after the pw prompt. I tried it on a diff comp (windows based PC) and it worked fine... why wont it load on my iMac? Very confused. Also, I turned off my firewall thinking that would help, but it did not... any help is appreciated.
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