Mac OS X Lion Server :: User Not Appearing In Sharepoint

Jun 25, 2012

I have added a user named 'kat' to the users tab.  She does not however show up in the sharepoint permissions list.  Instead, I get what looks to be a serial number showing up. 

See here:  [URL]

If I use the + and add her as a user in the sharepoint and click done it looks as if it went through: [URL]

If I nagivate to another panel in 'server' and then come back to the sharepoints, she is no longer listed and the same serial number type is listed down at the bottom:  [URL] 

note I blurred out names of our staff for privay purposes. 

This user is not able to modify any files on the server. Her permissions are read only. 

The machine she is connecting with is OS X Snow Leopard. 

Info:
OS X Lion Server, Mac OS X (10.7.4)

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