Intel Mac :: Grey Screen At Start-up And Error Code After Test
Jun 22, 2012
My computer started having problems some two weeks ago.First it was very slow then it blocked during the use of Photoshop.At that stage I used Apple jack to test and solve the problem and it worked.But two days later the problem came again as a verry slow start-up.I checked the disk and there was no problem signaled.I tried to boot the computer on the installation disk in order to execute the Hardware test...The test gave the folowing error code: 4HDD/11/40000004:SATA(0,0)Â
Info:
iMac, Mac OS X (10.6)
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Sep 6, 2014
Apple Hardware Test - Errorcode HDD-1378. Know what it means? My SuperDrive is acting up so it probably has to do with the drive.
Info:
iMac, Mac OS X (10.7.5), SuperDrive
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Jun 20, 2012
I just installed OS X 10.6 and now when i try to turn on my computer, i get this grey screen with computer code on it and the black box that says to restart my computer. I tried safe boot along with all the other steps on the page for the grey screen but nothing works.
Info:
iMac, Mac OS X (10.6)
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Nov 4, 2007
So I've been having problems with video in quicktime. I get green dots and other such errors in the video. When I play the same video in VLC I don't get an error. I was told that this is probably the video card, so I ran the hardware test. I got the error code '2ATI/1/4: 113-A13601-120' I was wondering if anyone could tell me what it actually meant, and whether I'll have to buy a new video card, or if there's some other way to fix the problem.
Information:
G5
Mac OS X (10.4.10)
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May 8, 2012
Turn on Mac goes to grey apple screen cog wheels spins but its stuck there tried control option p and r doesn't do anything tried turning it on while holding shift key to try and get it in safe mode but that does not work either.
Info:
iMac, Mac OS X (10.4.11)
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May 27, 2012
My 27" iMac, running OS 10.6.8, has started running slowly when loading Apps and when running Safari. Also, when powered, on It has started stopping on the grey screen before the Apple logo displays. To get past this I must turn the Mac off and then back on.
Info:iMac, Mac OS X (10.6.8)
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Apr 9, 2012
I have an intel imac - can't tell you much about the details as I can't get any info out of it. I installed snow leopard about a year ago - no issue since then other than occassionally the screen goes black but nothing major.Yesterday, I backed up to my usual passport backup and then today, it froze. I couldn't turn it off or restart at all so resorted to the power button. Since then, I can turn it on, it goes to the grey screen (no blue screen) and I get the apple logo and the spinning clock/wheel. For hours and hours....So, I tried one of the apple support pages and worked through - peripherals, safe boot, NVRAM, PRAM, tried to reboot with mac osx disc (the original not snow leopard) - nothing. Absolutely nothing changes - same old grey screen, apple logo and spinning clock/wheel.
Info:iMac, Mac OS X (10.6)
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Jul 2, 2012
I'm trying to empty the trash on my iMac (running Snow Leopard) but I just get an error message: The operation can’t be completed because an unexpected error occurred (error code - 8003).Â
Info:
Mac OS X (10.6.8)
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Jan 15, 2010
I ran hardware test on my ibook g4 and it returned error code 2mem/1/4:dimm1/j7 I know it's the memory, I just wanted to confirm whether it's the built in or the one I can remove and replace under the keyboard.
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Jun 19, 2012
I am receiving an error 5.5.4 "Invalid Email address error code 17099 indicating that mail could not be sent for Account name: "Msn". I have recently moved from a PC laptop and have been sent email messages to this account on my iMac successfully for several weeks. The email address in question is actively sending and receiving messages. I can receive email from that account.
Info:
iMac, Mac OS X (10.7.4)
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Aug 23, 2014
Macbook Pro can't start up beyond the grey start up screen. There's a spinning wheel and bar that moves to 1/4 before Macbook Pro shuts down automatically.
Info:
MacBook Pro
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Mar 10, 2012
I have an iMac 20
2.66 Ghz Intel Core 2 Duo
2GB 800 Mhz DDR2 SDRAM
Running OS X - 10.7.3Â
Lately the machine is not detecting wireless keyboard, trackpad, and mouse unless the iMac is restarted. I tried to run the AHT using the restart and holding the D key but this doesn't seem to work I'm not sure how to run the AHT using the original DVDs, especially if the original OS was Leopard or Snow Leopard.Â
Info:
iMac (20-inch Early 2008), Mac OS X (10.7.3)
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Feb 1, 2012
I just got my macbook pro today. Turned it on, did an update and know I get a gret screen with the apple logo in the middle,
Info:
MacBook
Pro
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Apr 1, 2012
I update Itunes and safari software and now when I start up the Macbook i get a grey screen.I have rebooted but the computer won't turn on.
Info:MacBookPro, iOS 5.0.1
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Dec 4, 2014
i Was surfing the Internet and all of the sudden my computer turned blue. I closed the screen to 'refresh' it and when I opened it back up some of the pixels seemed to be missing and then it started beeping at me in increments of 3. I **** it down and tried to restart it. when the screen booted up it still seemed to me that the pixels were screwed up. I've managed to get past the blinking image of the earth, however after that disappears a grey screen comes up for about a minute or two and then the entire computer shuts down. This is in the middle of my finals and I cannot lose any of my work!
Info:
MacBook Pro, Mac OS X (10.6.8), 2011
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May 4, 2012
my macbook pro just gets stuck at grey startup screen
Info:
MacBook Pro (15-inch Mid 2010)
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May 24, 2012
I purchased my Macbook in 2008, roughly July.
My fiance unknowingly shut down my macbook in the middle of start up. Before that it was running perfectly fine, I had no issues. After my fiance stopped the start up, the macbook won't turn on. It'll load up to the grey loading screen (example here)... It doesn't make much noise as it starts up either. I have all original discs that came with the macbook, if that helps any.Â
Info:
MacBook
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Sep 9, 2014
Went to turn on my Mac book pro 2011 or 2012 and it went to the grey loading screen with an apple, spinning gear and a loading bar. Once the loading bar completes my Mac book just turns off. It just keeps doing this, I tried to do a safe boot, but once it was done that it turned off and continues to do this circle of grey screen loading than turning off.
Info:
MacBook Pro
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Apr 18, 2012
How can I fix an error code 553-'5.3.0?
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Nov 13, 2010
My MacBook Pro (The oldest one, I believe) won't start. After OS X 10.6.5, it will sit at the grey screen with the spinning gear. Safe boot does the same. Verbose mode shows it stuck at "vmnet: netif-vmnet8: Adding protocol 2." I can boot off the install CD and single user mode
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May 17, 2008
I have a macbook intel core duo and it shut down in the middle of watching a youtube video. It will not startup freezes at grey screen with apple logo (no spinning disc). There are no abnormal sounds or extreme temperatures. The macbook is just over one year old.I have tried the following:Ran disk warrior 4 in target disc mode - no problems found
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Nov 10, 2009
When i start the computer and the grey screen comes up with the apple logo etc., a grey "loading" bar has started appearing in the bottom of the screen. Takes a few minutes for it to go away. In the meantime the computer gets very hot and the fans are up to 6000 rpm. Then the os starts up, and I cannot download anything, due to the fact that it thinks my harddrive is full, though i have more than 100 gb of free space.I cant even download the 10.6.2 now due to the harddrive appears to be full
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Feb 17, 2012
New Macbook pro sometimes displays a grey screen on switch on or resurning from standby, which I erase using the trackpad in order to get to the login screen. The same thing happened to the first laptop which I only purchased last November 2011.Last machine eventually slowed right down. Apple genius people say they have never heard of this or seen it.
Info:
MacBook Pro, Mac OS X (10.7.3), this is my second laptop in 3 mths
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May 23, 2012
Im new to macs compared to most, 27-inch, Late 2009 imac, freezing at start up on grey screen Software Mac OS X Lion 10.7.4 (11E53)I have tried booting in safe mode, verified disk-goodverified disk permissions and repaired disk permissions called tech support restarted holding command r and did the same thing again, well computer worked for 1 day and now freezing again, and it will not let me command R right after turning the mac on.
Info:
iMac, Mac OS X (10.7.4)
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Mar 24, 2012
Every month I execute Apple hardware test. The last time the following error was given:
4MOT/4/40000003:HD-1258
Apple support could not tell me what this error means. The support technician told me that some error messages are harmless.
Info:
iMac, Mac OS X (10.7.3), 16 GB RAM
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Mar 9, 2012
Tried to empty the trash and get error code -8003.
Info:
iMac, Mac OS X (10.6.8), Intel Core i5
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Mar 13, 2012
I added files already, now I can't even make a new folder. I had time machine backing it up, then I excluded the hard drive. I do have Media encoder that's reading files from it currently, but that shouldn't be the issue. So confused. This error code is nowhere on the internet...
Info:
iMac, Mac OS X (10.7.3)
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May 5, 2012
I have a ton of crappy on my computer and external drive, so I'm trying to erase it but the trash won't clear...I keep getting questions about removing unlocked files and then the 8003 error code. I dnt know what to do other than erase the hard drive...
Info:iMac (24-inch Early 2008), iOS 5.1
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Jun 20, 2012
i have MAC OS X Version 10.6.8. Every time I try to burn a disc, I get an error code 0x8002006E. I have tried using a variety of disks, speeds, etc and nothing seems to work. Also Apple's directions on disc burning are not that clear.
Info:
iMac (20-inch Early 2006), Mac OS X (10.6.8)
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Jan 16, 2009
Can you guys figure out this problem? Whenever i start a video chat my screen goes grey as seen below.
Does anyone also have this problem? Ihave the new Macbook (alum)
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