ITunes :: Purchased App Not Showing Up
Feb 27, 2012
I puchased Final Cut Pro and downloaded it. I am needing to download it on a second computer. Final Cut is not showing up under my "Purchased" items in my Itunes account.
Info:Final Cut Pro X, Mac OS X (10.5.8)
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Mar 15, 2012
How can I get back my purchased apps. That disappeared when updated IPad2, they don't show up on itunes backup either.
Info:
MacBook Pro, Mac OS X (10.6.8)
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Jun 7, 2012
I purchased a book, payed for it but it will not play despite the cover page showing up in ITunes books.
Info:
MacBook
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Apr 9, 2012
Recently purchased music and video appears in Purchased playlist, but not in Library. Tried reboot, toggling Match, Genius and Store on/off, now running out of ideas.
Info:
MacBook Pro (15-inch Late 2011), Mac OS X (10.7.3)
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Apr 9, 2012
I recently wiped my MacBook Pro 5,3 and reinstalled snow leopard from the disc that came with it. I updated to 10.6.8 and opened the App Store to upgrade to Lion. I purchased Lion when it came out and it's always shown in the App Store as Purchased or Installed, but now I don't see it. I'm signed in to the same account on the same Mac. Why don't I see it come up? The App Store wants me to buy it again.
Info:MacBook Pro, Mac OS X (10.6.4)
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Apr 24, 2012
I have purchased Garageband from the App Store and it downloaded seamlessly, worked well for the first few hours, on the next launch it wouldn't start unless i download some additional stuff of 1.6GB of size which i did. Once done and started installing it stops at some point before it completes installing and suddenly closes the application, when started again it askes for the download again. I did try downloading again, same scenario. Also, Garageband is not showing in my Purchases section of the MAS.
Info:
GarageBand (Mac) '11, Mac OS X (10.7.3)
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May 23, 2012
Recently the songs I puchase from Itunes store will not download to my computer. I keep getting an error message... something about check my internet connection. I can download purchased songs on my other Apple devices on the same network. So I think there is something wrong with my settings.
Info:
iMovie '11, Mac OS X (10.7.2), iMac 2.8GHz core 2 duo
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Mar 22, 2012
I just format my imac and all of my purchased has gone .So how can I restore all of my purchased ?
Info:
iMac, Mac OS X (10.7.3)
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Mar 23, 2012
I purchased 25 songs today on iTunes but can't move them from "purchased" to "library" - I can move them directly to playlists. I am using cloud. why they aren't showing in my library?
Info:
MacBook Pro (15-inch Early 2011), Mac OS X (10.7.3)
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Jun 6, 2012
I bought a new Macbook to replace my old one and can't figure out how to transfer the movies I bought on one to the other?
Info:
MacBook Pro
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Oct 1, 2010
My Daughter was given an i-tunes voucher and set up an account on i-tunes and then purchased songs using the voucher. the trouble is, we had a single account that we used for purchasing songs so that we could all download the purchased songs. Now she has synced her i-phone against her new account but i'd simply like to bring the new songs she purchased back into the main library and keep it that way.
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May 6, 2009
I was at work today and purchased an HD TV Show on my computer. The episode downloaded I watched it then I deleted it. The space is very limited on the work computers otherwise I would have kept it on there. I go home and tell iTunes to get my newest downloads, and it only downloads the Standard Definition version of the show I purchased.
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Feb 2, 2012
When I play songs that I have purchased on my Mac, iTunes cuts the songs off by 30 to 90 seconds and then goes directly to the next song.
Info:iMac (27-inch Mid 2010), Mac OS X (10.6.8)
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Feb 8, 2012
I purchased a TV show from Itunes earlier, and while it was downloading it paused and didn't make any progress for a while so I pressed the little 'x' (on previous occasions it took only seconds to download). Now the show will only play up until 3 minutes in, how do I get it to load the whole show?
Info:
MacBook
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Mar 6, 2012
Had an issue with my Macbook Pro recently in that it wouldn't start up. A friend got it sorted but when I booted up had to put all my details in and instal all new updates. I didn't lose any of my data from my machine it had all been moved to a Previous Systems folder on the hard drive. No problem, imported everything back to the current folder. Anyway as soon as I tried to watch anything that had been bought through the iTunes store wouldn't work. The screen opens and the timer ticks away like it's playing but no sound and just a grey box.
Info:MBP 13", Mac OS X (10.6.2)
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Mar 9, 2012
I just attempted to update my iPhone to IOS 5.1, but before the update started I got this message: "There are purchased items on the iPhone “Charles Bond’s iPhone” that have not been transferred to your iTunes library. You should transfer these items to your iTunes library before updating this iPhone. Are you sure you want to continue?"
I don't understand this message. I thought that if I bought a song or an app from my iPhone it would be brought to iTunes on my MacBook when I did a synch, or direclty from the store. How would I identify what items the message is referring to, and how would I add them to my library?
Info:
iOS 5
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Mar 20, 2012
Can I put a movie that I purchased from the iTunes Store On A DVD?
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Apr 1, 2012
I recently bought an album via iTunes Music Store on my iPhone 4S, but I can't seem to figure out why it isn't syncing to my iTunes account on my computer. I am not using iTunes Match cloud or anything. This was happening even with automatic downloads set on iTunes, but I have since turned it off because I have bandwidth limits for my satellite Internet. One of the reasons I bought the album on my iPhone was so I could download it at a public WiFi.
Info:
iPhone 4S, iOS 5, White!
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Apr 6, 2012
My employer wants me to take a print out of all the apps ever purchased with their cost for our financial records. I scoured the internte but couldnt find any solution. All I can do is see the purchase history, but cant print it out. I tried printing my apps as songs, it does print a list but it doesnt give the the price.
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Apr 8, 2012
The last three movies I've purchased from itunes do not have artwork. When I browse my movie collection, the picture for the movie is the icon for a blank piece of film. Anyway, other than finding a picture on the internet to get the artwork to show up?
Info:
iMac, Mac OS X (10.7.3)
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Apr 30, 2012
I bought a movie on iTunes a couple years ago. I went to view it and a message popped up saying that this movie could not be played because it is not registered to this computer. This is the first time I've encountered this problem. I have watched the movie several times before. Do movies from iTunes expire?
Info:
MacBook, 4-year-old MacBook
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May 4, 2012
Is there a way to play the movies i have purchased streaming on my PS3? I have ps3 media center loaded but all of the movies show up as corrupted when i try to play them.
Info:
Mac OS X (10.7.3)
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May 8, 2012
I just purchased an album from the iTunes store and it downloaded the whole album except one song, which it tells me it can't download because the file is corrupted. It tells me to re-download by pressing "Check Available Downloads", which if done many times and it doesn't work! It just keeps telling me the same thing over and over. I think the error is -100000.
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May 9, 2012
Is there a way to return an iTunes purchase? I accidentally purchased the same album twice.
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May 14, 2012
I just bought a book on iTunes and for some odd reason i cant read it. Need to figure out how to. asap.
Info:
MacBook Pro
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May 15, 2012
I want to copy my movies that I purchased on to a DVD. Do I need to buy a program to do that???
Info:
iMac, Mac OS X (10.7.3)
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May 15, 2012
how do I get a refund for movies I just purchased?
Info:MacBookPro, iOS 5.1.1
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May 21, 2012
I purchased the wrong app on my ipad - how do i get a credit?
Info:
iPad 2 Wi-Fi, iOS 5.1.1
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May 26, 2012
When my hard-drive crashed.. Is there any way to recover them?
Info:
MacBook Pro (13-inch Early 2011)
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Jun 6, 2012
A song I just purchased wont play, keeps asking me for authorization... I keep entering the correct info, and it still wont play.
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