IMac :: Wireless M Mouse & Keyboard Lose Connection Effecting New 09 Model
Mar 21, 2009
I just purchased a new iMac 24" 2009 Model. I also got a Wireless Mighty Mouse & Wireless keyboard. I have owned the system for 6 days and each day the Mighty Mouse and keyboard will lose connection and require me to hold the power button down on the imac to restart the system. I called apple and was told to do a "Option Command R P" Reset. This did not fix the problem... I then called them again and was told to format the system.. This did not fix the problem.. I replaced the batteries, turned bluetooth off on any near by devices changed my 802.11 freq to a different channel. It seems from information collected from other forums that this is effecting mainly the new alum 2009 imac...I am starting to think this is now hardware. Also something I noticed.. Brand new FRESH Energizer Ultimate Batteries $25. I put them into the mighty mouse. 1 day later iStat reports the mouse is at 73%!! thats a big drop in 1 day
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Mar 27, 2012
My wireless keyboard and sync connect when I turn the computer on and then daily it loses the sync after a period of sleep. The only way to reboot the computer is to hold down the power button, which I'm sure can't be good. It seemed to start after a recent upgrade. It had been working fine for 2 years and nothing I am aware of in the environment has changed with the exception of a new iphone.
I have fresh batteries in both latest update installed have no metal objects, wirless phone etc around the computer
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Jun 1, 2009
Ever since I updated from 10.5.6 to 10.5.7, I'm now loosing my Apple wireless keyboard and mighty mouse bluetooth connection with my MacBook Pro. At least once a day, my keyboard and mouse both loose connection. There is no lag going on before it happens, it just happens suddenly. I can get connection back to both my mouse and keyboard by simply using the trackpad to turn bluetooth off then on again from the menu bar. Up until last week this was happening on my 17"/2.6GHz/4GB previous gen MacBook Pro. I have now sold that and as I'm sitting here setting up my new 17" uMBP, I just lost keyboard and mouse connection. Grrr. Obviously it's not my machine and obviously it's not my keyboard or mouse as they both loose connection at the same time - it's 10.5.7 I'm using airport wireless 'n' 5GHz only. I also have bluetooth enabled on my iPhone, but always have - and never had issues when running 10.5.6 (or earlier). I have searched here but haven't found anyone else mention this exact problem. Strange. I would have thought that it would be common now that I've experienced it with two MacBook Pro's running 10.5.7. Can I go back to 10.5.6 somehow without having to rebuild?
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Aug 17, 2009
I have two iMac's (an old G5 and a newer Intel iMac -- about a year old). On both I have been using Apple's bluetooth keyboards and mouses with no problems. Recently (maybe when I updated to 10.5.8), the mouse behavior has been problematic on both machines. On the Intel iMac, the mouse and computer will lose the connection several times a day. I'll command-tab from application to application and then after a while connectivity returns -- until the next time. The behavior on the G5 iMac has been much more problematic. On that machine, the mouse only occasionally works.
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Mar 24, 2012
I have a new MacBook Pro and use it at work. I need to have it connected to the internet (wireless) even when it's closed or I lose the connection and have to log in again when I re-open it... can that be done?
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Sep 10, 2014
I updated iTunes to 11.4. No sooner had I done that, than I lost the connection to my wireless keyboard (Apple). iMac, OSX 10.7.5..I inserted new batteries into the keyboard. That did not work. My Apple Keyboard connected by wire operates just fine.
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Jan 5, 2011
I've been lurking around this forum for a few weeks, gathering information to decide what Mac I wanted to order. I appreciate all the information that is available here! I took the plunge this afternoon and thought I should register as I'm sure I'll have questions in the coming weeks. I played around with an iMac at an Apple Store a few months back and kicked around buying one. I really enjoy my iPhone and my iPad, but I kept thinking about the iBook G4 that has been gathering dust because I never really took the time to learn the Mac OS. Then my Windows laptop quit and I had to send it off for repair. I dug out the iBook and that put me over the edge. For whatever reason, I had no problems figuring out the OS this time around. I've been trying to figure out how to justify an iMac ever since. Today I ordered a refurbished 21.5" iMac from Apple's refurbished site. I ended up ordering over the phone -- I called Apple to ask a couple of questions, and when I mentioned that Amazon offered Apple Care cheaper, the sales rep gave me a discount on the Apple Care. Plus, I got a free (after rebate) AirPrint-capable printer. So, I think I ended up with a pretty good deal. After all that, I'll get to my question -- do you use the wireless keyboard & magic mouse? They seemed fine when I was using them at the Apple Store, but that was just for a short time. I'm wondering how I will like them when I'm editing photos or typing a long document (I deal with all the numbers I can handle at work, so I don't do much at home that would require the number keypad).
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Mar 10, 2009
I'm about to order my first iMac and I want both the wireless keyboard and mouse, the problem is how do I pair them with the iMac? Nothing will be wired in the first time its turned on so how will i be able to do anything - such as tell the iMac to look for the wireless kit? I don't have an old USB keyboard or mouse, so unless the iMac is clever enough to look the first time its turned on i'm stuffed. I don't want to have to buy a separate USB mouse just to tell it I have a wireless mouse, defeats the object!
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Nov 26, 2009
I've had the standard keyboard and mouse my iMac came with for 3 yrs now and I keep delaying getting one, but what would you guys recommend as far as a wireless keyboard and mouse? Not really a fan of the Mac ones.
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Sep 5, 2008
I'm guessing there shouldn't be a problem... but I'm still not entirely sure.
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Apr 21, 2009
i have been reading all the post regarding the bluetooth issues with the wireless keyboard and mouse. Now base on that, is it worthy getting the wireless KB and MM from apple, or should i get wire KB and MM?
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Nov 10, 2009
I just got my Mac Mini today and got it all set up. The guy at the store said any keyboard with Bluetooth should work, but it's not picking up any kind of signal for some reason. Nor is the mouse. I bought the RocketFish Wireless Keyboard and Mouse Combo. Can anybody tell me what I am doing wrong? I followed all of the directions on the box and in the instructions. My computer won't let me choose any set up options until it will pick up on the mouse.
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Apr 11, 2010
I've had my imac for over a year and a half now with no troubles. But, the last couple of weeks my wireless keyboard has not been working. A message pops up saying that the connection has been lost. Then, the wired mouse moves around....but won't select or highlight anything...the 'click' doesn't work. Then all of a sudden everything goes back to normal.
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Jun 26, 2010
I wanted to buy a new Mac Pro, but it was pointed out that it was way more than I needed to process digital photos. Also, the price is over the top. I am now considering the IMac; one of the 27" models. My question is: Can I not use the wireless keyboard and mouse? Can I use the same keyboard and mouse from my G5? Can I plug them into one of the USB ports. My external HD is a Firewire 400 connection. Will this work in the one FW 800 port on the IMac? My reason for upgrading from my G5 is that Photoshop Elements 8 will not work on my G5. PE 8 has some features I would like to have.
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Mar 7, 2012
I have an iMac G5, the earlier 1.6Ghz version. I have just bought a bluetooth usb adapter and am wondering if im able to use a Magic Mouse and Apple wireless keyboard with it or is it too early a model? Ive heard of people using them with the later models with isight.
Info:
iMac, Mac OS X (10.5.8)
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May 17, 2012
My Dad just sent me his old iMac G5 17". and I was wondering if the Wireless Keyboard and Magic Mouse will work with it!? I don't really have a place to put the computer.. so I was hoping to get the wireless mouse and keyboard so I don't have to be connected to the computer.
Info:
iMac, Mac OS X (10.5.8), iMac G5 17"
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Mar 30, 2009
My iMac is waking up from sleep in the middle of the night. The only clue to what is going on is that is says the wireless keyboard has lost connection.
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Dec 19, 2010
i woke up this morning and neither my mouse or keyboard will connect to my imac im now using a wireles mouse app on my ipod i tried restarting the computer but since doing that it says bluetooth not available.
when i click the bluetooth symbol in the top theres not even a bluetooth option in my system preferences folder.
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Dec 29, 2010
I got my new iMac. It's beautiful, but the wireless keyboard has sharp edges. It easily scratches the aluminum finish on the magic mouse bottom, and the plastic on the top. Obviously the answer is "don't hit bump your mouse into your keyboard"... but with the 27" screen... you have to move the mouse A LOT to get your expose' corners working! Other than that, works well.
Side note: exceptionally impressed with parallels 6 -- but I gave it 2 cores and 6gb of RAM.
I can remote desktop into it with my macbook pro and do some quick coding in Visual Studio - nice. To setup remote desktop in parallels 6 -- you need to go to Virtual Machine.. Configure..Network... change it to shared connection with Airport.
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May 8, 2010
I received a new iMac about 2 weeks ago, and I'd like to know how long the battery is suppose to roughly last for the keyboard and magic mouse. When I installed iStat Pro widget, it showed the battery power for my mouse, but the keyboard has never showed up. My mouse has been steadily losing battery power and is now at 28%. However, bluetooth states the power to my keyboard is 100%. This doesn't seem correct.
One other thing I've noticed in the bluetooth menu, under devices, is that the keyboard is labeled as "Apple Wireless Keyboard", while the mouse is title's my name's mouse (I.e.: "Darkroom's Mouse"). This may just nothing, but I'm assuming it's another symptom of my keyboard not being fully read by the OS.
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Apr 21, 2012
Ever since I upgraded to Lion, my imac loses its wifi connection when it sleeps.When i wake it up i have to always go up to the wifi icon on top right of screen and wait till it sees my network and then say connect.This never happened in snow leopard, seemed to stay connected.
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Apr 23, 2012
why does my imac lose internet connection after coming out of sleep mode and sometimes from power up. This is something that started about ten weeks ago.I have been all though road runner's diagnostics and etc. So now they insist that its with my imac.
Info:
iMac, Mac OS X (10.6.8)
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May 23, 2012
I have changed both sets of batteries. Turned them off and back on multiple times. Only reason I am able to ask this question is because I'm using my phone. I need my computer back. No I don't have a wired mouse or keyboard laying around. The mouse isn't registering or moving on the screen. The keyboard was working until I tried turning it off and back on. Now nothing is working.
Info:
iMac (27-inch Late 2009)
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May 22, 2012
My wireless mouse and wireless keyboard are not working... My bluetooth connection must have been lost, yet I can't do anything to fix it because I can't use keyboard or mouse.
Info:
Mac Pro
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Aug 22, 2009
My Wireless mouse keeps losing connection is there any way to stop that from happening a lot
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Aug 25, 2007
Well it will connect then when I move it around and pick it up off the table it loses connection. It just started doing this a few days ago and continues doing it. It does this in windows as well. If I keep it on the table it will be fine, but as soon as I move around and pick it up on accident barely off of the table it's connection is lost.
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Jul 11, 2009
I've got a bluetooth mighty mouse and a 13" MacBook Pro. Yesterday, the mouse started losing its connection. It would just suddenly die and I'd have to go into my bluetooth settings and disconnect (because it wasn't actually disconnecting that end) and then reconnect it.
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Jul 5, 2012
i have been using my wireless keyboard and mouse with no probs until today-installed updates this morning-since I restarted have been unable to use either device-have tried everything Apple suggests to do- re-pairing unsuccessfully; turned everything off and back on-sometimes the Bluetooth says it is connected, othertimes not-but even when it says it is connected the keyboard/mouse don't work; put in new batteries-no go also; bluetooth icon is on.
Info:
iMac (21.5-inch Mid 2011), Mac OS X (10.7.4)
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Jan 6, 2009
I just got a new Macbook and I'm loving it! I also have a desktop PC, although I much prefer using the Mac I have some programs and such that can only be on PC or that I cannot afford to buy for Mac. The one issue about having a laptop is that I find typing when at my desk quite difficult, and have started getting back and shoulder ache from leaning forward to type. I thought about getting a wireless keyboard (and maybe a mouse too) so that I can use a keyboard for the Mac when at my desk. The thing is, I already have a PC keyboard and mouse on my desk and have limited space. Is there an option for a wireless keyboard that is compatible for both PC and Mac? And is it possible to have one keyboard and mouse for two computers? I probably won't be using the two at the same time ever.
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Jan 11, 2009
I just set up bootcamp on my iMac and windows is working great. The only problem is I cannot get back into OSX. I left my apple keyboard at home, and am now using a wireless logitech keyboard and mouse. When I boot up my computer, I hold down the windows key 'option' when the grey screen comes up, but the options of what to boot never comes up. What am I doing wrong? And if its because I need the apple keyboard, is there any workaround? I'll be stick in windows for weeks if thats the issue.
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