OS X :: Mac Freezes At Grey Screen?
Jul 29, 2010
So yesterday my iMac froze while using iTunes. I had to manually power it off. I turned it on again and it booted fine. I tried iTunes again and shortly after that it froze again. I manually shut it down again. I tried to turn it on once again and it won't load the desktop. It just stays at the grey screen with the apple and spinning thing. I am pretty sure I have to erase and install again, but I am not really sure on how to do it correctly especially since I can't even get to the desktop. My OS is 10.5.8 and the machine is only 2 years old and hasn't really given me any problems before.
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Nov 1, 2009
I have had a string of bad luck with my mac, a couple of days ago the screen started flickering and my mac froze (could still move trackpad mouse, not click). It started up fine again.. It did this a couple times more (had to restart pressing power button). Then it froze evereytime I put the power cable in it. I solved this problem with an PRAM reset.
But now it still freezes up, the screen will start flickering and i can only move the mouse. When i try to reboot it gets stuck on the grey screen. only once every 20 times Ill get into the os.
I have tried a pram reset, holding the power button, safe mode, hardware test (no probs found), starting up without external devices.
It wont boot from the cd if it is stuck on the grey screen...
Could someone may be tell me what to do? thinking about bringing it to the store tomorrow .
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Mar 15, 2012
My Snow leopard machine hangs during startup at the screen with the Grey Apple logo. It appears there is a SW issue with my OS X boot partition. Here are facts I have learned:The computer boots fine if I hold option at startup and select my boot camp partitionThe compute boots fine if I attach an external HD with OS X 10.6Running a disk repair from the external HD, I see the following two issues that are repaired. Also, note the last line about boot partitionsAfter this disk repair, the disk will still not boot, it hangs at the Grey Apple logo.Booting in safe mode does not resolve the issue, the machine will still not boot to a desktopBooting in Verbose mode, drivers initialize with the last succesful line being the ethernet drives (I believe) and then the hangup occurs. It is unclear what state the boot process is at on the hangup.
This situation has happen twice in the past few weeks. The first time I did a reinstall of OS X to resolve the issue. Then, the issue appeared again approximately two weeks later. I'm hoping to avoid a second reinstall (And really, avoid this issue in the future). It seems perhaps something in the boot partition table or the OS partition, although disk utility says the partition is fine. I have downloaded Test Disk 6.13 to look at the partition table, but I don't know how to interpret the outputs of that program.
Info:
MacBook Pro (15-inch Core 2 Duo), Mac OS X (10.6.3), 2 GB RAM, Boot Camp, Ex HD avail
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Jun 15, 2012
iMac grey shading appears on the screen, freezes then shuts down
Info:
iMac, Mac OS X (10.7.4)
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May 14, 2008
Got my 24" 2.4GHz iMac on release last year, with Tiger. Installed Leopard on it on release day.
The problem I have is that ever since a botched Boot Camp installation I've had endless problems with certain applications hanging during their startup (notably Image Capture) or refusing to quit (notably iTunes). Force Quit doesn't resolve these issues. Restarting doesn't work because Force Quit can't quit them so I have to pull the plug or otherwise force a shutdown.
Upon restarting I either get the grey screen that instantly appears, or, if I've pulled the plug and left it for a few minutes I can get to the Apple symbol but no spinner or any further start up action. Occasionally I get lucky, get back up and running, and all is well until the next crash.
All this started happening when I decided to try installing Windows on Boot Camp again. I've had it on here a couple of times since Leopard was released but usually end up deleting it eventually because either the Windows installation gets bogged down or I get bored with it and never use it. Anyway, this time, using the same discs I've always used (and yes, it's SP2, so it should be fine and anyway it's worked at least twice before) when I got to the 'restart to continue installing Windows' bit, I got the white screen and nothing happened. After an hour or so of praying and restarting endlessly trying to get a response, I finally got it to recognise my OSX installation and was up and running again. The Boot Camp volume didn't appear to be there and Disk Utility revealed zero problems whatsoever. Everything looked fine until these recurring hangs, refusals to quit apps and screwed up start-ups.
Any ideas? I don't have the expensive Apple support, but it's less than a year old! Of course, I realise that this means nothing to Apple, who seem to think I should pay a premium in order to have my machine warrantied by them for more than 90 days. Grr...
If I get it up and running I'm thinking I should just wipe the ENTIRE system absolutely clean and re-install Leopard and then use my Time Machine backup to put all my data back on (pricelessly valuable as I use the machine to work on my photography with), but I'm concerned that if there's a flaw in the System somewhere, a corruption, that installing the Time Machine backup will just reintroduce the error. On the other hand, if it's a deeply embedded and invisinle partition corruption from the bad Boot Camp installation attempt, that should be fixed by wiping the entire drive to reinstall Leopard, right?
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Jun 3, 2014
My Macbook with 4 gb RAM won't boot standard, safe, or Recovery.. All three results in grey screen with apple logo and spinning wheel which freezes after a few minutes. It also won't boot a bootable Mavericks usb with install package. I can boot single user mode and also view whats going on in verbose.. I am including a photo of where the script stops. PS: I've already tried resetting PRAM and the SMC has been reset as well.
Info:
MacBook Pro, OS X Mavericks (10.9.3)
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Dec 26, 2008
just installed 10.5.6 on their last gen. iBook.She left the iBook plugged in to the mains and came back to find that the iBook was alternating between the grey Apple screen and a light blue desktop screen where she could see the cursor. Sometimes it would also switch to a blue screen without a cursor.
I've tried holding shift during startup - no effect.
I've tried rebooting NVRAM - no effect.
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Mar 17, 2009
I was trying to install Windows XP Pro, but for some reason the it wasn't showing another HDD to install Windows on. So I quit the install, and restarted my computer. Now all that happens is the normal grey screen appears (with no Apple logo), then it goes to a black screen and has the blinking cursor (Kinda like DOS).
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Mar 10, 2012
Whenever I try to use Screen Sharing to control this one particular Mac Mini, and someone else is using the mini, and I pick "Connect to Virtual Display", I get dropped to a grey linen screen. Like the login screen, but without a list of usernames or anything. There it sits. Here is what I see in the console of the mac mini when I try and use a virtual display from the other machine:
3/10/12 7:30:04.291 AM mds: (Error) Backup: Couldn't stat source path '/Users/glados/Library/Saved Application State/com.apple.finder.savedState/window_3.data' -- importing from backup path instead
3/10/12 7:34:01.706 AM [0x0-0x9009].com.apple.systempreferences: System Preferences(148,0x7fff76017960) malloc: reference count underflow for 0x400440ce0, break on auto_refcount_underflow_error to debug.
[code]....
Info:
Mac mini, Mac OS X (10.7.3)
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Nov 30, 2014
grey screen no apple followed by blue screen with vertical lines. Graphics and logic board replaced <6 months ago. What to do? I held down shift, it gets HOT HOT and makes noises. (for safety mode) followed by a blank grey screen and blue screen. Then tried the other way (I think it's command alt delete? I don't remember) and it turned from grey (no apple symbol) to blue blank. Then third time, grey followed by blue with vertical lines, not blocky clear lines that you can see if you are close to it.
Info:
MacBook Pro, OS Lion
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Dec 5, 2007
Thing is I got hold of a 1ghz 17" iMac almost for free, it had a dead logicboard (I checked it with a voltage-meter), but I figured I could fix it and have a small hobby project-thingie going on. Well I just got a new logic board today, for a 1ghz 17" iMac g4.
Things is I only get a bright grey screen from my Mac when I boot. I've tried connecting it to a external display and that works fine. Everything is there.
I then reinstalled Tiger on it, with the computer connected to my external screen. And I still have the same problem. (I have now disconnected the ext. screen and is controlling the iMac from my MBP). So at least it isn't the installation.
So what is the problem? I can via an Apple Keyboard control the brightness on the blank screen, which would indicate that it does react to input of some degree.
I've read that if the inverter is dead or anything else is dead, you would get a rolling grey screen, flicker or something like that and not a steady bright grey. One thing I'm thinking is. What if somehow this logic board was for a 15" 1ghz imac g4? Can I check this?
I read that long thread about guys buying hi-res displays for their MBPs, and they had to replace some display profile? Could I maybe fix it with a different display profile-file?
I'm really confused by all this, and would appreciate any help I can get.
Model: PowerMac6,1
CPU-Type: PowerPC G4 (3.3)
and
the gfx chip is a GeforceMX4 with 32mb.
The display is a mode 9c27, manufacturer 610, serialnumber 00000, manufacture date: B84D7200.
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May 20, 2009
before I went to bed, I was playing the Sims 2, when my iBook G4 crashed. Our power cord can be a bit dodgy, so sometimes that happens. I didn't really think about it much, just closed the laptop and went to sleep.Last Monday morning, I opened it and pressed the power button. It began turning on, and got as far as the grey screen with the apple and the spinning circle. And then it just froze. The circle stopped turning.
I freaked out a bit, and restarted it a bunch of times, each time with the same result. (One time it stopped spinning, and then told me a restart was required. Huh. The rest of the times the exact same thing happened though.) I even tried unplugging and removing the battery, but it made no difference. So eventually I just shut it and decided to try again later.Last Tuesday I opened it and pressed the power button without much hope, and again the apple and circle came up just fine, then stopped, but then a bunch of words and numbers popped up.I'm a complete computer noob, but they don't look good to me... or are they good?
Kernel version:
Darwin Kernel Version 7.9.0:
Wed Mar 30 20:11:17 PST 2005; root:xnu/xnu-517.12.7.obj~1/REEASE_PPC
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Mar 11, 2012
THis only happens with HTML 5 videos. When fill sceen youtube the mouse on the second screen dissappears.
Info:
Mac Pro, Mac OS X (10.7.3)
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Jan 18, 2010
After windows is installed a Blue screen appears with cursor on screen but it freezes completely.I can fix this by restarting my mac , then once windows restarts i insert the Mac OS disc , select the disc within my computer but the following message appears "Package requires new version of installer"
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Feb 24, 2010
I have a dual core 2007 macpro
-I just did an repair disk permissions
-it did not want to re start
-just a grey screen with apple logo
-hooked it up to my macbook as a firewire
-could not repair disk
-formatted MacHD
-copied from time machine but not all got copied only some random files
--still all I get now is a grey screen, sometimes with a grey folder and question mark
-tried to copy individual folders as library etc to the mac HD but only a few get copied
still just the chimes and a grey screen took out some of the 13 gig ram and juggled with that in case one is broken
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Aug 5, 2009
I have a 2008 iMac and it continuously goes to the grey screen tell me to restart the PC.
I have reset the PRAM (alt+command+p+r) and even hooked it up to a macbook with a firewire and erased the iMac.
I am trying to boot off the CD and no matter what I do ....... Hold C or Hold Options it does nothing but go back to the grey screen.
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Feb 4, 2012
Can a bad video card make a Mac Pro stall out at the grey screen, spinning ball, but yet able to boot in safe mode?
Info:
Mac Pro, Mac OS X (10.6.8)
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Apr 27, 2012
i just updated efi firmware on my macbook pro (late 2011).. and my mbp always starts with a grey screen (not white screen anymore) and the apple logo with a status wheel evertime i turn it on.
Info:
MacBook Pro, Mac OS X (10.7.3)
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May 12, 2012
I came home to find my IMAC stuck at the grey apple screen with a circle of dots spinning...I've been trying to piece together the events that led up to this:
1) The night before I ran some updates including the osx 10.7.4 update and then selected restart and went to bed
2) THe next day my son says that they tried to put a DVD in and it was still on the grey screen...they inserted the DVD anyway
3) I tried unplugging etc and then rebooting but same grey screen
4) I rebooted with the track pad held down and it managed to eject the DVD
5) Now when rebooting i get 3 bleeps repeated, I've retried this a few times and its the same
6) I have rebooted using CMD R and see that the Macintosh HD is listed showing 466 GB free which I hope means that the other 534GB is still on there...not sure if I should repair it
I've had this IMAC since January and am ashamed ot say that I DONT THINK I HAVE A BACK UP yet...I was ust about to buy an external HD big enough to back it up so VERY CONCERNED about losing my recently uploaded entire family home movie collection as I speak my wife is holding back the tears..
Info:
iMac, Mac OS X (10.7.2)
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Aug 29, 2009
When my son's computer is turned on it just goes to grey screen.. I've tried a number of troubleshooting things...starting while holding "c" to boot with install disk...starting holding "shift" for safe boot. I did the PRM (?) reset thing holding Apple-option-p-r keys while starting and that did add the start up chime...before it would just go to the grey screen, no chime no spinning wheel...but still no boot.The computer is still under warranty but soonest appointment at Apple Store is 3 days from now!!!
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Mar 30, 2010
I just restarted my MacPro2,1 (8 core 3 GHz, snow leopard) and well... I saw this bar that I haven't seen before
I was wondering what the hell this is because it also took longer to restart (the progress bar thingy)
I took a picture of it with my phone: Picture!
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Aug 13, 2010
I have a weird problem going on currently. My 13 inch macbook pro (2009) works PERFECT but I've tried 3 times to update to the OSX to 10.6.3 or 10.6.4 and everytime the update works but after it reboots I get the grey screen of death.
When I have a time capable backup which I restore from when this happens so its not a big deal however whenever I restore I no longer have access to the old history. It's like the drive cannot go back in time. Is this normal?
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Feb 1, 2012
I just got my macbook pro today. Turned it on, did an update and know I get a gret screen with the apple logo in the middle,
Info:
MacBook
Pro
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Feb 16, 2012
Updated airport utility and macbook got stuck on progress bar. I restarted and it is now stuck at bootup screen.
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Mar 24, 2012
I have an imac from late 2008 with snow leopard. Late saturday evening 24 Mar I had powered down my imac then later turned it on. Now only a grey screen appears, nothing more. If I leave the imac on a folder with a question mark appears and blinks.I have tried the following to fix the problem and ALL HAVE FAILED:they are:
1. resetting the pram. it doesnt work.
2. booting from the installation cd. The imac doesn't even READ the cd, the screen remains grey and doesn't read the cd at all.
3. booting in the safe mode. nothing happens, the screen remains grey.
4. booting in apple hardware test mode: nothing happens screen remains grey.
5. boot with option key pressed, so as to choose mac HD or my windows partition. nothing happens, the screen remains grey.
When I power on my imac I heard the chord, a slight spin of the HHD I'm sure that's what it is,and then nothing.grey screen.I have tried unpluggling the power cord for 15 seconds, reconnecting it, waiting five secondsand then powering up the imac. it doesn't do any good.do you think it is a hard drive error or failure? why doesn't it read or boot from the instillation CD?? and yes I am using the correct disk.
Info:
imac 2.8 ghz int core 2 duo, Mac OS X (10.5.6)
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Apr 1, 2012
I update Itunes and safari software and now when I start up the Macbook i get a grey screen.I have rebooted but the computer won't turn on.
Info:MacBookPro, iOS 5.0.1
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Apr 6, 2012
I had that black screen come up on my imac that says you must restart your computer.
I power down, power up and get this grey screen These steps have NOT worked: [URL]
Info:
iMac, Mac OS X (10.5.6)
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Apr 18, 2012
everytime I try to boot my iMac it gets stuck at the first grey screen. No logo, no loader, nothing but a grey screen. I have tried everything here > http://support.apple.com/kb/TS2570 > with no results. The grey screen remains there, with no changes. The only thing that seems to work, but only for a seconds, is holding the option (alt) key at startup. After a few seconds, the pointer of the mouse appears.
Info:
iMac, Mac OS X (10.6.8)
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Apr 18, 2012
Just placed a new harddrive in my macbook pro and had the geeks at the Genius bar to install the OS system. Now I'm dealing with a clicking noise and a grey screen with a question mark on it. Tried to place the install dvd in and boot from the it won't. I did notice after going to the Disk utility that my hardrrive isn't recognized.
Info:Mac Pro, Mac OS X (10.6.5)
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Apr 20, 2012
I tried to install 10.6 on my 10.5.8 Macbook Pro. It installed just fine, I restarted, it goes through the apple logo and asks me to pick a language. I pick english, it goes to the grey screen and stops there forever. I'd be happy just to go back to 10.5.8, I just don't want to lose all my stuff.Also, all the function buttons work (volume, adjust screen brightness, etc). Just nothing else will.
Info:
MacBook
Pro, Mac OS X (10.6)
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