Mac Pro :: Keyboard And Trackpad Not Functioning?
Jul 16, 2006
Not only has my MacBook got hideous discoloration on the palmrest and trackpad, but now the keyboard and the trackpad aren't even responding! The number lock (or F6 key), and the Caps Lock key are both turned on - does this have anything to do with it? The problem started when I launched a DVD with the Apple remote (something I had never done before).
When I quit the application and reverted to the desktop, the keyboard and the trackpad were no longer functioning. I've tried everything. I've switched off the computer, I've rebooted about twelve times now, nothing works. I have to admit, this is my sixth computer in twenty years and I've never had problems of this magnitude.
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Oct 15, 2010
I've been having this problem with my Macbook Pro for quite some time now, and it's absolutely infuriating. So far, I've found no solution. As it is out of warranty, I am loathe to take it to the Apple store, but I am beginning to fear I will have no choice. I've got an early 2008 15" MBP with the NVIDIA 8600M GT 512. It spends most of its time in use as a desktop machine, with a keyboard, mouse, and monitor connected, so I don't notice the problem often. However, any time I take my Mac mobile, I am plagued by this issue. What happens is that, seemingly at random, the keyboard and trackpad will completely stop functioning. The only way to get around the problem is to connect a mouse and reboot, which returns things to normal for a few minutes, then it happens again. If I have no mouse, I have to force-shutdown, as the power key still works.
Sometimes the keyboard and trackpad will shut down all at once, and sometimes they will fluctuate for a while, with keystrokes not registering and trackpad motions not happening. Sometimes keys will stick (not physically) sending a character repeating across the screen until I hit another key. But, in the end, the result is the same: no input functionality, necessitating a reboot. Sometimes I am able to use my MBP for long periods without a problem. Sometimes it happens within minutes. It happens when it's hot, it happens when it's not. There seems to be no real consistency. For a long time I thought that it was a software issue as it never happened while booted into windows. But recently it has happened while booted into Windows 7, though it never happened in XP. The motherboard has been replaced recently, and the issue did not go away.
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Nov 8, 2010
I have a 13" MacBook 2.4ghz Aluminium Unibody and the trackpad isn't functioning properly.
I can't highlight text, and the click is tempremental, the right click also doesn't work (yes, I've been into Trackpad System Pref. and it's fine in there)
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Sep 8, 2010
I have a macbook air which I bought on ebay a few months ago - it was a few months old when I bought it. I am absolutely delighted with it in general (I was a PC user until then...) but a few days ago the number eight key stopped working. The rest of the keyboard still works fine. As far as I know nothing has been spilt on the keyboard but I suppose it's not out of the question that some crumbs or something have got in...
Anyway, I have an appointment at the Apple store in a few days, but I'd be really grateful for some informed opinion about what to expect.
For example, is this likely to require replacement of the keyboard? If so, am I right in thinking that with the Air that would involve replacing the whole upper body (if that's the right description) as keyboard, trackpad etc all seem to be one unit.
And if so, is that the kind of job that involves the machine being sent away - or are they likely to be able to fix it in store?
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Feb 17, 2008
Keyboard illumination is suddenly not functioning. Auto-illumination is still checked in Keyboard System Preference. Manual control (F5/F6)does not function. There is now a circle with a diagonal line below the on-screen illumination graphic when F5 or F6 is pressed.
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Feb 24, 2012
I recently spilled water on my macbook pro. The keyboard no longer functions properly so I went out and bought an external keyboard. Everything else seems to be working just fine except for the fact that it wont let me play ANYTHING! I have tried to play online videos, DVD's, itunes music, you name it and it wont even acknowledge it. The other problem that I am having is that the sound is permanently muted and it will not let me change this. When my computer was soaked in water I pulled the battery out and shut it down for a few days. Is there any chance this could have damaged or disabled my "players"
Info:
MacBook
Pro
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Nov 13, 2009
So my friend was using his MacBook and went to do something else. He came back and the screen was black, he hit space and nothing, tried the trackpad and nothing. He restarted by holding the Power button, and it go to the log-in screen, but he can't type anything, or use the trackpad. He has tired restarting several times and no luck. He also tried an external Keyboard/Mouse and that didn't work.
He did plug in a Flash drive and the light turned on, so the USB ports are at least getting power, but nothing is working.
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Dec 25, 2008
I've got a black plastic MacBook running Leopard 10.5.6. My laptop was running sluggishly, but no real problems, so I restarted it, and now the keyboard and trackpad don't work at all. I've tried resetting the PRAM and SMC (the keyboard did work in letting me reset the PRAM, but nothing works once it boots to the login screen.)
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Jan 16, 2009
i have a macbook from 2008 around august and im annoyed i went to turn my mac on and every thing went like it suppose to but when it comes to the start up when i have to login and type my password in i cant, because the bloody trackpad and keyboard wont respond. before i throw
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Mar 25, 2009
I was just chatting with a friend on iChat and my keyboard and trackpad became completely unresponsive. I had sent a message to him, then went to reply to his response and there was just nothing there as far as input was concerned, both were completely unresponsive.
The only other running apps at the time were Mail.app and FontExplorer X Pro (which is always open for me, much like finder). Anyone have any notions why something like this would happen. In 6 years of Mac portable use (powerbooks and Macbook Pros), I've never had this happen to me. I had to hold the power button for 5 seconds to shut the computer down.
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Apr 2, 2009
I just got my new $599 Mac Mini hooked up tonight. Wow. This thing is fast considering I still have only the 1GB of memory in it. For regular stuff, it feels as fast as my 2.4 GHZ iMac with 4GB of memory and normal speed hard drive.
Anyway, it works pretty good with my TV.
However, what type of keyboard or mouse do you recommend? Right now I'm having to use my powerbook to control it, using teleport along with a wired keyboard and mouse plugged into the back, hidden, just so it doesn't complain about not having one.
I don't know if I should go with the two Apple products, keyboard and mouse.
OR should I get a keyboard with a built in trackpad, since I will mainly be using it on the couch. What do you recommend?
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May 14, 2009
I have some strange problem after updating my MacBookPro4,1 to 10.5.7. After a while (can be a few hours) the trackpad and keyboard stop working. When I then put the MBP to sleep and wake it up, both work again but only for about maybe 5-10 minutes. This can be reproduced (put to sleep, works for 5min, put to sleep, works for 5min, etc.) When I reboot it works again for some hours.
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Jun 15, 2009
The other day my battery died on me and after I had plugged it in and restarted, I was unable to enter in my password at the login screen because the keyboard and trackpad wouldn't respond. I tried repairing the disk and permissions but I still can't get past the login screen. I know I can always reinstall leopard but there are a few files I haven't had the chance to backup. Any way to get back those files before I reinstall?
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Sep 6, 2009
It happens randomly. After awhile the keyboard and trackpad stop working entirely. I have to use my might mouse to reset my MBP then it they work fine again.
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Dec 24, 2009
i'm having problems with my keyboard and trackpad freezing at times. Sometimes it will freeze completely, no keys working except for the power button. other times it will freeze for just a few seconds then unfreeze itself. the first scenario is esp bad because if im working on a project or typing a paper and it freezes, im SOL. sometimes it'll even freeze u when i turn it on. when the main screen comes up i cant move the mouse and the aforementioned problem starts. sometimes i have to turn it on and off 3 or 4 times before i can use it again. also, my keys sometimes "stick", and by stick i mean they will repeat itself after i've stopped touching the key. it's not literally stuck down, but it keeps putting the same letter (or doing the same function) until i push a couple more buttons.
anyone have similar problems? i've tried everything i can think of. the only thing left is to reformat the hard drive. I want to use time machine afterwards but i'm afraid if its a software issue, i'll just put it back on my computer after the reformat.
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Jan 4, 2010
Yesterday i was chatting on Adium !! then the keyboard stopped "working" or typing anything the CAPS lock not responding ! tried to use the trackpad but it's not responding too ... i use my MBA every day .. So ... i found out the problem is not with the hardware it's in the software and the only way to solve this is by reinstalling the Osx or something like that ... but how the hell am suppose to run the Osx dvd without clicking the (Alt) or the (c) cuz the keyboard is not working .... ooh ya y usb is still working am typing this from my usb keyboard (yes i tried using it with the installation) but it's not working .
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Jan 10, 2010
Ok, after having no problems with my MB pro, I am suddenly having all kinds of problems. Today, my trackpad suddenly stopped working. Finger movements don't work, neither does clicks. Now my keyboard is not fully working. It is kind of 'hit and miss.' I had the MB charged and it was not plugged in. It seems to work if I type very slowly. The only other thing I noticed was that it was really lagging today. The busy pinwheel would come up when there wasn't hardly anything even open.
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Mar 30, 2010
Since installing 10.6.3 my trackpad (i.e., mouse pointer) and keyboard are hanging up for 10 seconds at a time every couple of minutes.
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Jun 22, 2012
My keyboard and trackpad have no response sometime in cold environment like winter. So I have to hold down the power button to shut the macbook. When restarted, everything will be fine. In winter if i leave the macbook sleep over a night , when i use it the next day this problem must appear.But in summer ,it never happens. And i also find when keyboard and trackpad have no response, the usb mouse can still work. So it is not a crash.
My laptop is macbook pro (373) 15' 2010 mid.
Info:
MacBook Pro, Mac OS X (10.7.4)
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Jun 26, 2014
I have a macbook air which trackpad and keyboard doesn't work.
I have searched the forums and tried the most. Here is a list SMC-ResetPRAM-resetCompletely Clean install of 10.9.3 (ongoing)Repaired permissionsChecked if trackpad settings were wrongClose-Open lid to see if that did the trick I have maybe forgotten something, but as you can see I have tried a lot.It all began after the computer being on for over 1 day.When in the login area the OS tells me that no keyboard was found after like 2-3 minutes. Other external devices works just fine. The funny thing is however, the keyboard works when starting up. It's possible to do commands, and if I hold option down to select a start disk the keyboard works here (I can use the arrows to select a startdisc), and when the computer is asleep I can wake it up by pressing the trackpad. So..
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Sep 12, 2014
MBA late 2013 mavericks
opened up my MBA and my trackpad and keyboard were unresponsive. However in recovery mode they are. Only when mavericks has booted.
reset pram with no luck.
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Jan 9, 2010
So it is a macbook pro 4.1 model running leopard 10.5.8. The keyboard and trackpad don't always want to work. I have been using a bluetooth mouse with no problems though. The DVD drive doesn't want to accept a disk, when you put a disk in it keeps trying to read but stops and then wont eject.
It seems that if the computer is on for more then a hour the keyboard and mouse stop working. Sometimes after restarting the keyboard and mouse work again, but sometimes it doesnt. I was wondering if reformatting would help. If so can I reformat by using the DVD drive off a IMac sharing the drive to format the Macbook Pro?
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Sep 27, 2010
Just out of the blue, the trackpad stopped working tonight. I restarted but the problem remains. Plan Z would be to bring it into the Apple Repair Shop. Found this link, but not sure if it is the correct way to fix this.
17" MacBook Pro
2.66GHz
4 GB RAM
OS X 10.5.8
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Dec 25, 2010
My macbook pro's (late 2008) keyboard and trackpad stopped working about a month ago. I've been trying to get it working again, but to no avail. It initially stopped working when I updated my software. It got stuck on the startup screen after restarting from the install, so I had to hard shut down and restart. When I turned it back on my keyboard and trackpad didn't work.
I restarted again and it worked. Since then it's been going in and out and now it's finally stopped working all together. Since I'm pretty sure it's a software issue I wanted to reformat my computer. Problem is that I can't hold down the option key to boot it from my install disk! And I had to type all this from my usb mouse, and type each key on the keyboard viewer.
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Jan 4, 2011
Basically I was using my Mac and it froze so I closed the lid. When I opened it again the fan was much louder than normal. It was still frozen and wouldn't respond so I switched it off from the power button. Then I turned it back on, but it wouldn't boot past the grey screen and the fan was still loud. I read some threads here and it said to boot it in safe mode using Shift, I did that and now I'm at the log in screen. However now the keyboard and trackpad aren't responding and the fan is still loud. If I get an external usb mouse and keyboard, any advice on what to do from there?
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May 14, 2008
Can anybody recommend a good bluetooth keyboard with built in trackpad or trackball that works well with Leopard? I need something small and slim.
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Oct 27, 2008
I've probably had Bootcamp running for almost a six months and last week I got on my Windows like normal. But to my dismay my trackpad, mouse, and keyboard were not responding. It just seems completely random since I didn't change anything or do anything different. Anyone have any solutions besides reinstalling?
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Dec 21, 2008
I have a 2 Gen MBA and today suddenly the keyboard, trackpad and even the USB port stopped working, I tried connect an external mouse but it didn't work, even other USB devices are not working !! I tried the display port it is fine, but I am not sure about the audio port. I tried the SMC reset but it did me no good.
I had bought the MBA from Apple UK but currently I am in INDIA for my winter break from UNI. I don't have my OSX discs at the moment they are back in UK, I tried calling the Applecare but they are closed being a Sunday, and I don't want the local Apple Authorised Service center to touch my air as I don't trust them (The appointment of these repair centers in INDIA is not upto the highest standards !)
The keyboard and the trackpad are working in the Apple hardware test, I was able to move around the cursor and even use the keyboard to select the various options, so I believe the hardware is fine.
So any suggestions what can I do in the meantime, I will call Apple Care in UK tomorrow. I am not back in the UK till the 26th January.
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Jan 10, 2009
I was just using my Macbook normally and it came up with an error like IP was in use or something with the red exclamation mark. The my internet stopped working so I just restarted it. Now my Macbook is literally not working? I can turn it on but when I get to the login screen, my mouse or keyboard are not working! So all I can do is hold the power button to turn off. It appears OSX is still running fine though because the screen dims after a while and the flashing | in the name input bar is still flashing.
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Feb 23, 2009
By "shiny" i mean spots on the keys and trackpad getting shiny and oily looking. I know the black macbook does, and almost all other laptops, but does the white macbook get like this?
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