I spent about four hours with customer support between the phone and instant message support a few days ago. I have a dot mac account, and use the Mail app. It has stopped working. It works on my iphone, it works on webmail, but the Mail app does not. Other computers in the house using dot mac and Mail work fine. I can't get the Mail app to connect to any email accounts, such as gmail either. Phone support moved me up 3 levels of folks to talk to, we spent a couple hours on the phone. Finally, fixed. Like four days later, it's gone again. I don't quite remember what all we ended up doing. iPhoto doesn't work. It will for a while. Then I get an error message and it just hangs. This was months ago, I gave up. Support couldn't solve it, I think I asked here too and never got it figured out. I switched to Picasa and have been happy since it never seems to mess up. During the time when the iPHoto thing was bugging me, I totally wiped out the machine and started fresh.
All the problems returned in no time. So I know I can call support back. But I get the feeling this is all just going to keep happening. The computer was purchased in 2007, running 10.6.2 (imac). It's all updated, etc. If I make a new user account, is it possible IT wont have these errors? Or is this a system wide thing? I know having dot mac will move most of my things along for me, mail, address book, ical, bookmarks, dock items, etc. But what about Picasa? I spent months and months organizing that. I suppose there is no way to just shove it over to another user account as is? I have an external, which is a mess of duplicate files and a lack of organization. But I do have one, and I am going to guess that is how I have to move things? I just lose all of my organization and such? I'm starting to understand why people are moving to all web based apps. I am sick of nothing working. I love the Mail app though. But I don't want to have to "fix" it every couple days.
I'm creating a new user account and moving my personal data over to it, because I want a fresh start with default settings. Both accounts are administrators. Will I have any permissions problems after moving my files? I don't want to find out that I can't access my data on the new account because I don't have the UNIX permissions for it.
Edit: I don't know if it makes a difference, but I forgot to add that I am moving my files from the old account to an external firewire drive, and then from the drive to the new account. Also, I'm running 10.7.3
I want to move everything from my current user account to another account. Both accounts are administrator accounts. As I am typing, I am copying over files from each of my home folders (cmd-A, cmd-C, go to new account's public folder, create folder of same name, cmd-V). The Migration Assistant won't aid because that is only for multiple Macs. I want to move my account to another account on the same Mac.
Info: iMac 24, Mac OS X (10.7.2), 640 GB HD, 2.66 GHz C2Duo, 8 GB Ram
I bought this new MacBook Pro a month ago. When I try logging into my guest account, it froze. I had no other alternative but to get out of it by pressing the power button. Then I tried open a new user account to see if it also has the same problem. Unfortunately it did have the same problem - froze after I logged in. I had done a harddisk check, there seemed to be no problem.
Info: MacBook Pro (15-inch Late 2011), Mac OS X (10.7.2)
I have just lost my user account that I normally use. It happened after I changed my name for my user account in the Finder. I clicked Get Info and changed the name from Helen Andersson to only Helen. and after that nothing is the same and i cant go back either that I know of. When I start the computer now everything that I had on my desktop and in my Itunes, Icalendar, addressbook, and Aperture are not there. I have found them (well at least what i had on my desktop and my itunes but not the other information), so they are still on the computer but I dont know how to get back to my normal user account.
When I check my System preferences Account I only have one account so its not like I made a new one and have two. But I can also see that the one I am using now that has nothing on it is made today.
So please if anyone can help me get my iMac to go back to the old user and all its settings the same way I would very much appreciate it. Because this user has nothing and I have to start everything from scratch even my internet settings I had to download again to be able to go on the internet. This user has nothing.
Up till now, all the family have been using just one user account on our iMac. (OK, I now know that's not a good idea!) I'm now going to be working from home so have set up a new user as Work. I've been using an IMAP mail service in Mail on the family user account and I've now set it up on the work account. If I delete the IMAP account from Mail in the family user account, will this delete my mail off the IMAP server so I cannot access it on the wrok user account?
I wish to move many GB of data (docs, photos, etc.) from one user ID to another one on the same Mac. I know I can use Time Machine and run a back-up, I can also copy the folders to (8 GB) DVDs.
Are there other options I can use? What would these be and what would be the benefits of using one method rather than another. Eventually I want to remove one of the user IDs after everything has been moved to the other one. I wondered if sharing folders would benefit and how is this accomplished? If one ID is later removed, then what happens with the sharing of folders?
Info: iMac, Mac OS X (10.7.3), 3.4 GHz i7. 4 GB RAM, 1 GB Video
Today when I turned on my iMac, it went to the login screen and then something odd happened. I saw a second account on the login list that i never made. It is called "Other: and has an icon with lines and spheres (like a networking icon). Also when I click on it, it asks for a name and password.I logged into account and went straight to System Preferences ->Accounts and there is no "Other" in the list of accounts there on the left.just my account. Is this a virus or have I been hacked? Or is this is bug?
Info: iMac (27-inch Late 2009), Mac OS 8.6 or Earlier
I am going to install a SSD in my MacPro, probably will re-install SL from scratch. I will move my user folder to another drive, since the SSD is too small. Is moving the user folder 100% safe? Should I look out for any issues after/before I move it?
I am running out of room for all my music, movies etc, so have purchased an external drive for all my media.
All files are currently under the "shared" portion of the hard drive. It is set up so that different users are accessing different files in their libraries (eg my husband has his music, I have mine), but none is accessing everything. We had it like this to make it easier to manage our individual iphones, ipads etc, without having tracks that we both use duplicated in the hard drive. And its been great.
My problem is that I now want to move all the media to an external drive, and everything I have read recommends doing this through the itunes library. I am concerned that only one persons stuff will be moved by doing it this way, leaving the other missing files. If I simply move the folder, will it work to just point each library to the new destination? Some things I have read indicate that this won't be successful and that itunes won't find the new files.
Also, a small(ish) thing, while I am at it I would be quite keen to implement the new file organisation system with Music, Movies etc all on the same level. But not sure when or how to go about that with this setup.
Am I best to set up a new user, and import ALL folders into itunes, then move it within that itunes? Or should just moving the folder and pointing each itunes to the new location work?
I have a mid 2011 iMac running latest version of Mavericks. I recently purchased an external thunderbolt SSD and cloned my boot HD to it, excluding the user folders as these are too big for the SSD and will remain on the internal HDD, and made it the start disk. Then, once booted with the SSD, I went into users settings and mapped my user to the user folder location on the internal HDD. I then rebooted.
After the reboot everything is working just fine with the exception of Dropbox which first asks for my Mac user account password and then returns the following error and closes the app: Couldn't start DropboxThis is usually because of permissions error. Errors can also be caused by your home folder being stored on a network share.
I see involve going into the preferences in the Dropbox application and clicking the button to repair permissions, but I can't get to that because the application just quits. If I reboot using the internal HDD again I can get the application to load just fine.
Info: iMac (21.5-inch Mid 2011), OS X Mavericks (10.9.3)
My son has used my iTunes a/c for his purchases and he's now going to get his own iTunes a/c.Is there any way I can transfer what he's bought to his new ID?I don't want or need to keep the music etc on my a/c.I'm guessing that this can't be done but any advice is welcome
Paypal limited my account yesterday so do not use various IP addresses when you're paying using Paypal.
I'm thinking of opening a new account using a new email address. Therefore I have to open a new iTunes account too.
What I'm worried about are the sixty free apps I'm using on iPad. Will I be able to update free apps using the new account or I have to redownload all of them?
My daughter has purchased 300+ songs using my Apple ID.She now has her own Apple ID and I want to move all of her purchased music to her own account. I have a Mac, she has a PC - can this be done?
If someone removed all the photos from an external hard drive onto the admin user and the photos are not showing up on the other user on the computer, how do I move them across to the other users? Only just got an IMac but how to use it properly?
There are a number of user accounts on my computer.
All of them work, apart from one.
When I try to log into that User Account it will not open. I am using the correct password .
I can see the contents of that account when I am logged into one of the other accounts.
Is there any simple way of getting the User account working properly again?
I have backups of the Users folder. I could just replace the User that I cannot log into with that User from one of the backups. But the information will be slightly different as the backups were done weeks ago. Also I don't want to use those backups as I have had problems doing similar things before (because the system seems to remember where the files came from and that causes clashes).
So it's finals week, and I restarted my computer, and when it came back on, it went to the login screen. My computer never goes to the login screen. I looked at the accounts that were present, and none were mine. Only the "Other..." button was present, so I clicked on this and attempted to manually type in my account name and password, and I was unable to log in. I was able to access the computer through the System Administrator login (root name and master password). My harddrive still shows my name under the User Accounts, however when I go into the System Preferences to make changes to my accounts, only the root account shows. All of my information is still here, but is there a way to restore the account, so I can go back to using my machine with all of its settings? I'm running Leopard 10.5.5 on a Macbook Pro 17", 2.16ghz (1st generation).
Have just sorted my new iMac running on 10.5.2. I moved files from the main admin account over to a second account with admin privileges using the shared folder. Everything is as it should be BUT...
I can no longer log into the second account. I tried using a plug-in keyboard in case it was the wireless keyboard, restarted etc to no avail. Finally after doing a repair permissions using disk utility, I managed to log in ok.
I just bought my mac and I have been googling and thread searching my heart out as best I know how and I can't seem to find and answer to this anywhere.
When you boot your Mac for the first time, OS X gives you the option of taking a picture for your account photo with your webcam. I am looking for the location of that file. I want to make it my profile picture on Facebook.
I am running 10.6.4 on a 6,2 Macbook Pro.
If anyone know the answer to this: Many internets unto you.
I recently purchases a ScanSnap scanner, and have been trying to get it to work for a week now. I've been on the phone with Level 1 Fujitsu tech support, and we've determined that whatever is preventing ScanSnap from working is in my user account (it works flawlessly in my wife's user account on the same machine). Getting ScanSnap working is so important to me that I'm considering creating a fresh user account for myself. This is a daunting task because I have so many preferences, special configurations, symlinks, etc. that I've created over the years. I don't think I can just migrate my data from the old user account to the new one, because then I might re-create whatever is causing the problem with the ScanSnap - right? Is there any way to make this process easier, or do I just have to stick it out and do it the hard way?
I run day-to-day in a non-Admin account. About 18 months ago, the in the menu bar has gone from 100% black to 50% black to 25% black, alternating horizontally. This happens only in my non-Admin account. A few days ago, I have not been able to properly log off of MobileMe or access the Account info. I get this screen:
Again, it only happens in my day-to-day non Admin account. I can access these fine in my other accounts. My AppleCare warranty runs out next month. So I am going to take my 2007 24", 2.4GHz, 4GB iMac to the Apple Store to see what's what.
Can they restore my account and still keep all my additions/modifications to my account and still be able to fix it?
y cousin is coming over to stay with us for a couple of weeks, and I wanted to create a seperate user account for him, so he does not mess up my settings.
I created my account username om my Mac ( OSX 10.6.2 ) long before I created my website. If we take it that my user account name happens to be 'myname' and my website happens to be [URL]. I hadn't noticed it was a problem until the other day. I changed the site base ref to work from [URL] away from {URL]. The problem is on my Mac, the address [URL] is referring to the local web server, ie pre installed Apache and library/webserver/documents not the actual web address. If Web server is switched off via the sharing control panels - the address returns a google not found page? which seems very odd.
It will also do this from any user account - identical results, so I know the Mac has reserved the name in some way. I don't want to rename my user account. I cant see my own website on my Mac which is very frustrating, as my website root is forcing all traffic to [URL] ( which is what I want of course ) and not [URL]. I have to use Parallels with a version of Windows to see the site properly.
I manage about 10 mac's here at work and would like to set up a user account for students. I am hoping that it is possible to setup a user account in such a way that any changes made whilst the student is logged in will be erased and refreshed for the next student.
I know that I can do this with the guest account but I've discovered that this is not suitable for what I need due to me not being able to create login items (specifically network volumes).
I've not done any scripting or anything like that but I was thinking of copying a script that would take a backup of the user's home directory upon login, then upon logout, the current home directory would be deleted and replaced with the backup that was taken earlier.
However, I'm guessing this will turn to poop if the student simply pulls the plug so I guess everything would have to be done upon login..
I want to move an account from my iMac to my Mac Pro, which would be in addition to other accounts I have on the MP. I know that there is migration assistant, but that imports apps over too doesn't it? Can I combine apps and a user account?
