OS X :: Grey Question Mark Folder?
Jun 17, 2009
So i've been told the hard drive is fried so I get the restore disks and try that well i'm in the middle of the restore and it says select destination well I go to select the destination and there is no hard drive there. SO i'm guessing it's fried and needs to be replaced?
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Apr 12, 2012
On Saturday afternoon April 7th I was at the Apple Store and they ran a diagnostic on my Black Mac Book. All things checked out with green check marks. I was a happy person. Well, yesterday, at start-up, a strange gray folder with a question mark appeared.
Info:
MacBook, Lion OS
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Apr 5, 2012
Just turned on my MacBook and it opened up with a grey screen with a folder in the middle with a question mark
Info:MacBook, Mac OS X (10.7.2)
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Apr 16, 2012
I am getting a grey screen with a folder and question mark. i have tried all the methods suggested in apple online support except the OS CD. I dont have the CD and i dont know the version on OS which is on my mac book. I had bought it in 2007-08.
Info:
MacBook
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Jun 17, 2014
My computer froze on me and the rainbow cursor appeared. I forced my Macbook Pro to shut down and when I restarted it, a grey screen appeared with a flashing folder that has a question mark inside.
I tried the following:
1) restarting it holding down the "shift" button and nothing changed
2) restarting while holding down opting+command+p+r until I hear it ding 3-6 times - nothing changed
AND what causes this? This is not the first time I have heard of a Macbook Pro doing this...
Info:
MacBook Pro, OS X Mountain Lion
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Apr 14, 2012
I have just upgraded from a Macbook to a Macbook Pro and just swapped my hard drives. My OSX partition still works perfectly but when i now try and boot to my XP installation the laptop hangs and after about 30s i get the grey screen with a folder with a question mark in it which then blinks/flashes on the screen.
Does anyone know why this has happened???? I have googled it but to no avail. I havent tried to re-install windows yet, I hoping there is a quick fix.
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Sep 3, 2014
Have tried different things that have been suggested....reboot PRAM holding down option command P R etc but nothing yet has worked. Don't have installation disk as MacBook is 9 years old so must've thrown disk out years ago.
Info:
MacBook, Mac OS X (10.6.4)
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May 12, 2012
I've tried turning it ff and on via the power button several times, but it always goes back to the white screen.
Info:
MacBook Pro (13-inch Mid 2010)
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Mar 9, 2012
I have a MacBook Model # A1181, I'm getting a grey screen with a flashing question mark inside a folder and the drive doesn't work ither....
Info:
SAFARI download, Mac OS X (10.5.8)
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Apr 18, 2012
With my sons account I can use Safari but with my administrators account I just get a grey question mark.Why?
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Mar 29, 2012
My computer started getting really slow all of the time and then it froze with the spinning rainbow. Normally if I simply press and hold the power button to restart it, the computer is fine. This time when I turned t back of I got a grey screen with the flashing question mark.
Info:
MacBook
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Sep 4, 2014
My MacBook has just a whitegrey screen with a blinking "?".
Info:
Aperture 3, OS X Mountain Lion (10.8.4)
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Jun 4, 2014
We own a very old model macbook and the startup screen appears as grey and an icon appears in the shape of a file with a question mark in the middle and the startup does not proceed from there.
Info:
MacBook
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Feb 11, 2012
I have read most things to do with the grey screen and the screen with the question mark, and it's obvious I have to put some sort of disks in, but there is already a disk stuck in the drive?
Info:
iMac
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Nov 7, 2008
i am a new mac user and have a macbook where I think the harddisk is broken. When I start it up I see a folder with a question mark in it. If I start it up in target disk mode and connect it to another mac I only get the dvd drive mounted (if there is a dvd in the macbook). I have read that I can test if any hardware is failing with the dvd that came with my mac, but I cant find those DVDs. Can I download them or ask for replacements somewhere?
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Nov 9, 2008
Today is my one week anniversary of owning a Mac so I am still very new to this. I made a folder in the stacks section of my dock. It is titled games. In the folder I put alias's of the two games I have so I can just click in there and quickly access my games.
It seemed to be working exactly as I expected until a few nights ago. I noticed that the folder has a question mark on it and when I clicked on it nothing happened. I removed the folder and re-made it and put the alias's in again. It worked again for a few days and then the same thing happened again. This time I did not remove the folder as I got busy with other things. Eventually the question mark went away, but still when I click on it nothing happens.
Did I do something wrong or is my system acting up somehow?
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Mar 26, 2012
I have a ? on top of each of my folder
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Mar 4, 2009
I recently purchased a Quicksilver machine from the original buyer. It came equipped with Panther. After getting it online I contracted a virus (should have loaded an antivirus program first). So I did a hard shutdown, since I couldn't close anything. When I restarted I went to options and made a bonehead move in selecting something that doesn't let me restart any farther than a "flashing folder with a Mac icon and question mark on it. How to rectify this?
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Jun 3, 2009
I am getting the flashing mac folder with the question mark when trying to boot up. It started the reboot after I (unsuccessfully) tried to remove iTunes 8.2 so I could go back to 8.1. I was following some instructions from another site, but interpreted the code to be segmented and not to be entered as one large command. So I entered this into terminal while iTunes was still running. "sudo rm -rf /Applications/iTunes.app /System/Library". I think the system was hanging, so rebooted the computer and that's when this started. I can't enter single user mode, diskwarrior has rebuilt the directory successfully, but no luck. I'm on a 12" Powerbook 1.5GHz with 1.25 GB RAM, Leopard 10.5.7.
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Nov 2, 2009
Basically, I hadn't used my MBP in a couple of days and it was sitting there in sleep mode and I thought nothing was wrong but I came to use it today and it had frozen so I restarted it only to have a flashing folder with a question mark appear.
I Googled around a bit and I thought that a quick repair disk in Disk Utility would fix it as it has for others but when I tried that I get this error:
Code:
Invalid B-tree node size.
Volume check failed.
Error: Filesystem verify or repair failed.
This is a mid '09 Macbook Pro (specs in sig) so something going wrong with it was the last thing I expected, especially the hard drive.
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Jun 14, 2012
When starting up my computer I get a folder with a question mark inside.
Info:
iMac (27-inch Mid 2010), Mac OS X (10.7.4)
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Jan 2, 2010
I have a 13" Macbook that I bought when they first came out and upgraded to OSX a couple years ago. It's been running fine until a couple days ago when I turned it on and it was displaying a folder with a flashing question mark. I immediately went online to get suggestions for rememdies, but so far none of them seem to be working. When I insert the installation disc it gets recognized, but pretty much all options for reinstalling are grayed out. I hooked up my external hard drive that has my backups on it, but don't know what to do from there. Like many people, I haven't backed up my files for a few months, and there are docs in there that I'd prefer not to have to lose. I've noted that this seems to be a rather common problem.
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Sep 12, 2010
So I have a Black MacBook with 2gb of ram and a 160 gb hard drive. I have about 1gb left on my computer. The stuff I have that is taking up the space is all stuff that I need, I cant just dump it on to an external hard drive.
I have a problem where ocassionally I will start up my computer and instead of the apple logo showing up I see a folder with a question mark. I have to turn off the computer and let it sit and usually it will start up.
My question is, what is the cause of this problem, and what is the fix?
Is it the dangerously low amount of space?
If I upgrade the hard drive, will it fix it?
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Sep 14, 2010
So I have a 07 black MacBook. I have the problem where sometime when I start up my computer and see the folder with a question mark.
I have around 1 gb of space left on my comp, which might be the problem.
My question is if I wipe my computer to sell it, will the issue be fixed??
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Nov 15, 2010
So I went to sleep and my computer was just fine, just sitting there being normal as normal gets. I wake up and the cursor is beachballing, no response from anything, holding power button doesn't do anything, so I unplug it. Now when I turn it on it goes to the gray screen with a folder with a question mark blinking. Google told me that this means it can not find the startup disk, and my hard drive is probably toast. Upon advice of forums I grabbed my snow leopard install disk and am going to attempt a boot from disc after work today. If this does not work is it safe to assume I need to replace the hard drive? Computer is out of apple care so this will be a DIY operation.
Computer: 24" iMac, 2.8GHz core 2 duo, 4gb RAM.
Questions:
- What risks are involved with taking apart the iMac? What tools would I need?
- After I install a new hardrive, is it as simple as simply popping Snow Leopard into the disc drive and going from there?
- While I have it open, does anyone know if this model iMac has room for more RAM?
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Dec 23, 2007
My Mac just made my heart jump. When I rebooted, it just showed a blank grey screen for about 15 seconds. It then showed a folder with a blinking question mark. I had seen this before on iBooks at my school, and knew it wasn't a good sign. I held down the power button, and rebooted. This time, it started up without a hitch.
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Nov 7, 2008
I tried to turn on my mac book and the center of the screen is just a folder with a question mark.
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Dec 20, 2008
So for the first time ever I power on my iMac and get a flashing folder indicating the system cannot find the boot disk. I reset it a few times and it eventually boots up. A few days later the same thing happens only this time I can't get it to boot up after many attempts.
I try all the usual suspects, reset PRAM, attempt to select boot device (can't find any) Finally I boot from the install CD and when I get to select a destination volume for the OS there are no volumes to select.
I shut it off for a few days assuming I'd need to take it to an Apple store for some kind of repair or hdd swap. However it just started up tonight when I passed it and decided to hit the power button. Should I do anything to it while I have it running? Would a fresh OS install do anything for me? I have everything backed up with Time Machine.
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Jul 29, 2009
My macbook is about two years old and recently have encountered problems. When I turn on the computer all I see is a blinking folder and question mark. I have tried putting in the install cd but it does not work. I try to reinstall mac os x but it tells me it could not be done. I have tried repairing the disk and numerous other things. I did not have anything truly important on the computer so I am not worried if I lose it.
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Feb 21, 2007
I replaced the HD on my macbook, and when I tried to start it up to install the OS, the question mark folder appears. I pressed the "C" key when I restarted and that did not work. I also pressed the option key and nothing. I just need to install the OS on my new HD.
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