MacBook Pro :: Grey Screen With Flashing Folder / Question Mark?
Jun 17, 2014
My computer froze on me and the rainbow cursor appeared. I forced my Macbook Pro to shut down and when I restarted it, a grey screen appeared with a flashing folder that has a question mark inside.
I tried the following:
1) restarting it holding down the "shift" button and nothing changed
2) restarting while holding down opting+command+p+r until I hear it ding 3-6 times - nothing changed
AND what causes this? This is not the first time I have heard of a Macbook Pro doing this...
Info:
MacBook Pro, OS X Mountain Lion
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Mar 9, 2012
I have a MacBook Model # A1181, I'm getting a grey screen with a flashing question mark inside a folder and the drive doesn't work ither....
Info:
SAFARI download, Mac OS X (10.5.8)
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Mar 29, 2012
My computer started getting really slow all of the time and then it froze with the spinning rainbow. Normally if I simply press and hold the power button to restart it, the computer is fine. This time when I turned t back of I got a grey screen with the flashing question mark.
Info:
MacBook
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Apr 5, 2012
Just turned on my MacBook and it opened up with a grey screen with a folder in the middle with a question mark
Info:MacBook, Mac OS X (10.7.2)
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Apr 16, 2012
I am getting a grey screen with a folder and question mark. i have tried all the methods suggested in apple online support except the OS CD. I dont have the CD and i dont know the version on OS which is on my mac book. I had bought it in 2007-08.
Info:
MacBook
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Sep 3, 2014
Have tried different things that have been suggested....reboot PRAM holding down option command P R etc but nothing yet has worked. Don't have installation disk as MacBook is 9 years old so must've thrown disk out years ago.
Info:
MacBook, Mac OS X (10.6.4)
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Jun 3, 2014
My almost new macbook pro was showing a white screen with a flashing folder with a question mark. I was able to do the internet recovery, installing OS X on my external harddrive, but how do I use my mac without the harddrive plugged in?
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Jun 6, 2012
We did the most recent update that Apple produced and our iMac has yet to turn back on properly. We get a white screen with a flashing grey folder that has a question mark on it..
Info:
iMac, Mac OS X (10.7.4)
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Jun 17, 2012
I just bought a new iMac. I have been trying all week (with no success) to transfer files and apps from my previous iMac. The last time I tried to transfer, I used target mode on the old computer. It looked as if it was finally working, so I left with 2+ hours remaining on the transfer. When I returned, the computer was frozen and nothing would work. So I held the power button to turn it off. When I tried to turn it back on, there was only a gray screen with a flashing folder with a question mark. I feel like I have tried everything listed in other discussions. The only thing I am not able to try is to reinstall Lion because the new computer did NOT come with an OSX disc of any type.
Info:
iMac (27-inch Mid 2011), Mac OS X (10.7.4)
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Jun 6, 2012
when I turn on iMac I got white screen with grey coloured flashing folder sign,a question mark on it, that's it.
Info:
iMac, 2006 model
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Apr 28, 2008
i just upgraded my ibook g3 hd to 20gb. i put in my tiger install disc 1 and i let it go while i was out of the room. i heard the startup chime from another room, later i went to see it with a blue screen and mouse cursor. it wouldn't do anything. then i restarted it with the install disc again, holding C down, and it booted to a grey screen which after about a minute went to the flashing folder with the ? mark.
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May 12, 2012
I've tried turning it ff and on via the power button several times, but it always goes back to the white screen.
Info:
MacBook Pro (13-inch Mid 2010)
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Apr 11, 2012
My MBP (mid 09) is showing a folder with a flashing question mark. I tried the usual things like PRAM Reset and booting with a external drive. I also changed the hard drive and could use it as a external drive on an other Mac - so this seems to work. Another drive could not be used too. The Apple Hardware Test does not work - my Super-drive is broken.
Info:
MacBook Pro, Mac OS X (10.7.2), MBP mid 09
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Jun 15, 2012
My wifes mac book worked fine yesterday and earlier today. During her last session (probably surfing the net) mac locked up. She attempted to restart it and now she has a flashing folder with a question mark. Of course the HD is full of info, pictures etc.
Info:
MacBook Pro, Mac OS X (10.6.6)
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Jun 30, 2012
I have a problem at the start up of the Macbook. It shows a flashing folder with a question mark. I don't have the installation disk that came with it. It was running Leopard OS X 10.5.8. If I buy Snow Leopard OS X 10.6, will it work?
Info:
MacBook, Mac OS X (10.5.8)
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Aug 28, 2014
my files from the harddrive..flashing folder with question mark when i turn it on..what should i do to fix and recover my datas!
Info:
MacBook Pro
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Jun 17, 2014
i have an early 2011 macbook pro 2.7 i7 i have a folder with question mark flashing, i have replaced hard drive and also hard drive cable but can't see the hard drive, if iuse the old hard drive from usb the mac boots up, re fitting the old hard drive still does not show,
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Apr 12, 2012
On Saturday afternoon April 7th I was at the Apple Store and they ran a diagnostic on my Black Mac Book. All things checked out with green check marks. I was a happy person. Well, yesterday, at start-up, a strange gray folder with a question mark appeared.
Info:
MacBook, Lion OS
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Jun 18, 2007
well i just got back from vacation and I tried turning on my macbook, but it wouldn't startup. it made a clicking noise and all that appeared was a white screen and a folder with a flashing question mark inside it. I then put in the apple disk it came with and went to 'disk utility,' but it wasn't able to find my hard drive. Is there any way of retrieving the data on my hard drive, or even better, fixing my macbook? luckily, for me, my warranty just expired while I was on vacation, and I'm not able to talk to apple customer service without paying 50 bucks.
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Sep 1, 2009
I have a 13" unibody MacBook running 10.5.8
When I start it up I get the Apple "chime" then the flashing folder with a question mark. Have tried all the standard procedures, ie. reset PRam, try to reboot i safe mode, single use mode etc... to no avail.
I can reboot from the install drive.
When I go to disk utilities my System Hard Drive shows up, passes Repair Disk Permissions as well as Repair Disk.
I can even go into Images>Scan Image for Restore and see all the files on my HD are still there - Documents, Photos, Apps, Desktop, Music. It shows how many folders and files there are. I can aslo go into System Profiler from the startup disk and the HD structure seems fine. So, I don't believe I have a catastrophic HD failure, but something else with hardware etc... Is there a ROM chip on a Mac that holds boot info similar to a Windows machine that has a BIOS chip? IF so, has anyone heard of these going bad?
I am not a hardware guru, but it seems it is not reading the startup files. So, I reinstalled the system using Archive my data and it still will not boot. I really need to save the data off this HD. It is under warranty.
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Feb 11, 2010
My MacBook was fine until it fell last night. It wasn't a big fall. It had actually been very close to the floor, but now when I try to start it a flashing folder with a question mark shows up. There is no clicking noise. It makes the sound like it is going to start. I started it up while holding the option key and Macintosh HD shows up with an arrow underneath it. However, when I click on the arrow, it freezes, eventually disappears and then the computer shuts down.
I am currently in Spain and my installation discs that came with my computer are back in the US. Is my best bet to have someone send me them or is that not even going to help? I also read a post that someone took out their hard drive, reseated it and then when they turned their computer back on everything was fine. Could this be a possibility? Would I need my installation discs after doing that?
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Jul 14, 2010
I've had my mac for about a year after someone gave it to me. I think it's pretty old, I'd say about 5 years maybe. Its using snow leopard right now. I was on safari yesterday and once I opened my email the computer froze. Mouse and everything. So I held the power button down to turn it off and when I turned it back on there was a flashing folder with a ? on it. I looked this up on google but every thing I found told me to put a disk in the computer. I can't do this because I don't have the disk and the disk drive is broken anyway.
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Mar 19, 2012
Today my I had used my macbook like normal and all of the sudden it was frozen for an extended period of time and would not respond so I had to hit the power button. When I turned it back on a folder with a question mark flashed on the screen. I did some troubleshooting and tried "safe booting" but it took forever and it didn't fix anything. I don't have my original installation DVD because I am a college student at home for spring break and it is at my house back at school.
Info:
MacBook Pro
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Apr 16, 2012
I turned on my computer this morning (it has been working fine until then) and a flashing folder with a "?" appears. White screen. I don't know what to do, I held the Alt key at startup and that just gets me to a gray screen with my mouse.
Info:
MacBook Pro
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May 24, 2012
when i restarted my computer last night a white screen appeared with a flashing folder and a question mark. I'm just trying to determine what the issue is, is the hard drive shot? I've inserted my installation disc to re download the software but it will not recognize anywhere to download the software to...
Info:
MacBook Pro
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Jun 20, 2012
My macbook won't boot. A folder with a questionmark keeps flashing...What do I do, so I don't lose my documents?If I send it to reperation, will they see the last thing I did on it? Cause it was quite private...
Info:
MacBook Pro, MacOS X (10.5)
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Sep 7, 2010
I dropped my MacBook from a fairly low height the other day. Now when it boots up, the Flashing Folder-? Icon pops up. bummer. I've read around and tried everything I can find to try. I've read over posts such as: [URL]. Nothing works. My only problem is that I can't get it to boot the DVD startup disk at all. Everything I try ends with the disk being kicked out of the drive, or spinning for a while and then doing nothing.
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Sep 22, 2010
my Macbook wont start-up. When I switch it on it comes up with a flashing folder with a question mark in. I have been advised to start from my Mac OS X installation disk.
However, the website says "Insert your Mac OS X installation disc (if you have discs with both versions, use whichever is closest to the Mac OS X version installed on your Mac; do not use a startup disc which came with a different Mac or which contains an earlier version of Mac OS X)."
My original installation disks are Mac OS X 10.4. But I have been upgrading my system. My last upgrade was to Mac OS X 10.6.
Which disk do I use? Do I use the 10.6, as this is the one with the current operating system or do I use 10.4 as this was the original disk that was bought with the macbook.
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May 21, 2012
I turned off my macbook pro last night, then when I went to turn it on this morning, I got a flashing folder with a question mark. So I ran lion internet recovery. Disk utility came up and so I tried to repair the disk and reinstall lion osx, the problem is my mac HD isn't showing up, so I couldn't run either. I haven't turned off my mac in a few weeks, I usually just put it to sleep at night or let it go idle. How to back-up my files.
Info:
MacBook Pro, Mac OS X (10.7.4)
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Jun 15, 2012
I did reset my MacBook Air; then it is just giving me a flashing folder sign with a question mark.
Info:
MacBook Air
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