I live in Canada where there is no apple store. My trackpad has stopped working, and Apple Canada support told me to drive the the states North Dakota to get it fixed. I was wondering cant they just send me a mailer and I mail it in?
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Sometimes while using computer, the entire keyboard and trackpad suddenly go completely unresponsive and I can't do anything. The only button that works is the power button. It's so annoying because I have to do an emergency shutdown and I hate doing that. Is there any relief?
View 6 Replies View RelatedIt happens randomly. After awhile the keyboard and trackpad stop working entirely. I have to use my might mouse to reset my MBP then it they work fine again.
View 1 Replies View RelatedWhenever I accidentally let the power drain on my aluminum macbook, which cause me to boot up from where I left off, everything works fine except all of my trackpad gestures stop working completely. Has anyone ever had this happen to them? Is my only option restarting my computer or is there some way to reset it (without losing my preferences)?
View 2 Replies View RelatedI restarted my MBP to install some updates and when I started working on it again I noticed that the trackpad gestures had stopped responding. This has happened to me before but I have no idea why. I know that when I reboot it again, that they will start working again, but it's annoying to restart everytime the gestures stop working.
View 1 Replies View RelatedAfter a few hours of uptime, certain keys on my keyboard stop working and I have to reboot: both command keys and the zero key. Sometimes, after the computer has been in sleep a long time, the keyboard and mouse don't respond at all. I can get the computer to wake up again by pressing the power key, but the mouse and keyboard don't respond, so I can't do anything except hard boot. This problem first appeared after the update to 10.10.1. (I'm dealing with it right now, so I'm getting the '0' through the keyboard viewer, but there's no way to access that from the password screen.)
Info:
MacBook Pro (15-inch Early 2008), OS X Yosemite (10.10.1)
My MBP has this issue every once in a while where I have to hold the power button and force shut down. Randomly the volume keys/brightness etc. stop working and i can't open apps or shut it down normally. Everything still works though (can still function in open applications) Anyone know what the problem is? It fixes when I force reset.
View 1 Replies View RelatedI've been having this problem with my Macbook Pro for quite some time now, and it's absolutely infuriating. So far, I've found no solution. As it is out of warranty, I am loathe to take it to the Apple store, but I am beginning to fear I will have no choice. I've got an early 2008 15" MBP with the NVIDIA 8600M GT 512. It spends most of its time in use as a desktop machine, with a keyboard, mouse, and monitor connected, so I don't notice the problem often. However, any time I take my Mac mobile, I am plagued by this issue. What happens is that, seemingly at random, the keyboard and trackpad will completely stop functioning. The only way to get around the problem is to connect a mouse and reboot, which returns things to normal for a few minutes, then it happens again. If I have no mouse, I have to force-shutdown, as the power key still works.
Sometimes the keyboard and trackpad will shut down all at once, and sometimes they will fluctuate for a while, with keystrokes not registering and trackpad motions not happening. Sometimes keys will stick (not physically) sending a character repeating across the screen until I hit another key. But, in the end, the result is the same: no input functionality, necessitating a reboot. Sometimes I am able to use my MBP for long periods without a problem. Sometimes it happens within minutes. It happens when it's hot, it happens when it's not. There seems to be no real consistency. For a long time I thought that it was a software issue as it never happened while booted into windows. But recently it has happened while booted into Windows 7, though it never happened in XP. The motherboard has been replaced recently, and the issue did not go away.
My left side of the trackpad has suddenly stopped clicking.
what do i do?
i cant take it to apple store till wed.. as i have to work on a project
I don't remember when this started, but i can't enlarge anymore. I've checked my trackpad's preference and it is ticked. I tried unticking it and ticking it again but the results are still the same. It won't work. The scrolling and dragging are working fine.
Info:
MacBook Pro, Mac OS X (10.7.3)
The mouse wont move, the trackpad clicking doesn't work. Gestures work, but even tap to click doesnt work. The animation on the dock doesn't work either.
View 2 Replies View RelatedJust got the new 2.0 macbook and installed windows xp in boot camp, I configured the multi touch trackpad to do a secondary click with both two finger tap and lower right corner click. Everything works fine in leopard, but in windows the right click is not working, but it does work if I use a usb mouse.
Anyone have this problem or know a solution to fix this?
Yesterday i was chatting on Adium !! then the keyboard stopped "working" or typing anything the CAPS lock not responding ! tried to use the trackpad but it's not responding too ... i use my MBA every day .. So ... i found out the problem is not with the hardware it's in the software and the only way to solve this is by reinstalling the Osx or something like that ... but how the hell am suppose to run the Osx dvd without clicking the (Alt) or the (c) cuz the keyboard is not working .... ooh ya y usb is still working am typing this from my usb keyboard (yes i tried using it with the installation) but it's not working .
View 4 Replies View RelatedI've installed XP sp3 on my macbook, works great....except the trackpad. Most common problem with the trackpad (in other threads) is slugish response or whatever, but not here: the device just does not work at all.
These are the symptoms:
- no life in the touchpad device
- device manager shows an exclamation mark on the touchpad and says it wants me to update the driver (after enabling). This does not help a bit,I tried all the decision paths after right clicking it, include downloading some driver from the internet and pointing the operating system to this driver: no avail.
- accessories->system tools->system information: signed drivers does not even report something looking like a track or touchpad.
- updating to bootcamp 2.2 didn't bring anything.
- often threads (mostly about the trackpad being sluggish) endup pointing to the 1.1 update [URL], but something not available cannot be updated...so doesn't work
-under the apple operating system it works great.
Probably nothing to do with this, but my motherboard was replaced a few months ago (under warrenty), can they have forgot to hook something up there? I never tried XP before that repair on this machine.
I was wondering if anyone with a i7 macbook pro could test to see if the very bottom of your trackpad responds to anything. Right now I can't get it to register a single thing if my finger is at the very bottom and sliding horizontally along. The strange thing is it works just fine in all other parts. I noticed it because as I use the pad I would get up to that point and think hey why is my cursor not moving anymore. Can anyone confirm this is how it is supposed to be or is my trackpad a lemon.
View 2 Replies View Relatedi am having a macbook pro 13" from about 4 monthes and a month ago my trackpad was not working correctly; it does not click when i press on it i have to press hard and keep holding hard if i want to move some file or pix or anything, i tried all the trackpad's prefrences but it has nothing to deel with the click it is only about the tap to click or scrolling.
Info:
MacBookPro, Mac OS X (10.7.2)
Zoom not working on trackpad. It is checked on in system preferences.
Info:
MacBook Pro
I opened my 15 inch macbook pro 2011 today and my right click was not working, I checked the settings and they were all correct. The two finger and left corner right click both work.
Info:
MacBook Pro, Mac OS X (10.7.3)
I've been using MacBook Pro for over a year now and everything was just fine, but now, right click isn't working anymore. It is working on some sites actually, but not on every site (for example: [URL]) I just can't click the right click button on this site for example?
Info:
MacBook Pro, OS X Mountain Lion (10.8.5)
I have a macbook air which trackpad and keyboard doesn't work.
I have searched the forums and tried the most. Here is a list SMC-ResetPRAM-resetCompletely Clean install of 10.9.3 (ongoing)Repaired permissionsChecked if trackpad settings were wrongClose-Open lid to see if that did the trick I have maybe forgotten something, but as you can see I have tried a lot.It all began after the computer being on for over 1 day.When in the login area the OS tells me that no keyboard was found after like 2-3 minutes. Other external devices works just fine. The funny thing is however, the keyboard works when starting up. It's possible to do commands, and if I hold option down to select a start disk the keyboard works here (I can use the arrows to select a startdisc), and when the computer is asleep I can wake it up by pressing the trackpad. So..
My scrolling with the trackpad is not working on my Macbook Pro with Retina Display. It is brand new.
Info:
MacBook Pro with Retina display, iOS 8.1
I have some problems with my macbook alu, sometimes when I wake my computer from sleep they keyboard wont work, or the trackpad. This only happens sometimes and not always. How can I prevent this from happening?
View 1 Replies View RelatedBasically I was using my Mac and it froze so I closed the lid. When I opened it again the fan was much louder than normal. It was still frozen and wouldn't respond so I switched it off from the power button. Then I turned it back on, but it wouldn't boot past the grey screen and the fan was still loud. I read some threads here and it said to boot it in safe mode using Shift, I did that and now I'm at the log in screen. However now the keyboard and trackpad aren't responding and the fan is still loud. If I get an external usb mouse and keyboard, any advice on what to do from there?
View 2 Replies View RelatedWell just installed XP on my boot camp partition. Here is my issue:1. The trackpad doesn't seem to be working properly. It's showing under device manager fine but the 2 finger right-click option isn't working. 2. Is the keyboard supposed to be backlit in XP?3. The sound buttons on the keyboard are not working (f11-f12)
View 5 Replies View RelatedI have a 2 Gen MBA and today suddenly the keyboard, trackpad and even the USB port stopped working, I tried connect an external mouse but it didn't work, even other USB devices are not working !! I tried the display port it is fine, but I am not sure about the audio port. I tried the SMC reset but it did me no good.
I had bought the MBA from Apple UK but currently I am in INDIA for my winter break from UNI. I don't have my OSX discs at the moment they are back in UK, I tried calling the Applecare but they are closed being a Sunday, and I don't want the local Apple Authorised Service center to touch my air as I don't trust them (The appointment of these repair centers in INDIA is not upto the highest standards !)
The keyboard and the trackpad are working in the Apple hardware test, I was able to move around the cursor and even use the keyboard to select the various options, so I believe the hardware is fine.
So any suggestions what can I do in the meantime, I will call Apple Care in UK tomorrow. I am not back in the UK till the 26th January.
I was just using my Macbook normally and it came up with an error like IP was in use or something with the red exclamation mark. The my internet stopped working so I just restarted it. Now my Macbook is literally not working? I can turn it on but when I get to the login screen, my mouse or keyboard are not working! So all I can do is hold the power button to turn off. It appears OSX is still running fine though because the screen dims after a while and the flashing | in the name input bar is still flashing.
View 10 Replies View RelatedJust bought my MBA about a month ago. Recently it started doing something weird, mostly on the dock icons.
Sometimes when I go to click on an icon, it doesn't do anything, regardless of whether I am clicking, double clicking, or pushing the button below the trackpad. I end up having to move the cursor off of the icon and back on once or twice before it will let me click.
For some reason i purchased this three weeks ago. Everything was working fine. However today i guess i closed the lid and then when i opened it, the computer didn't wake up. So i just held the power button and restarted. It booted into Leopard fine but now the trackpad and keyboard don't work....
The trackpad and keyboard seem to be fine when i hold the option key too choose what volume to boot from. It seems for some reason the keyboard and trackpad lose its function once it boots into leopard.
I looked up forums and tried numerous things like VRAM wipes, SMC reset, tried external keyboard and mouse and they only work up until it actually boots into the leopard OS. Tried going through a hub and same problem.
I am brand new to this site. When i swipe four fingers down on the trackpad to show everything I have open it doesn't work. When I try to swipe four fingers up to get to my desktop it doesn't work. When I try to go back a page in safari by swiping three fingers to the left it wont go back. But when I use two fingers to scroll up and down pages that works just fine. I haven't taken it to an apple store due to I am stuck at college and there isn't one around.
View 8 Replies View RelatedI bought my Mackbook 8 months ago and I've been very careful with it, I don't use it much and It has never fallen but despite it all when I turned it on a few days ago the keyboard was completely unfunctional and today, when I was hoping it wasn't something permanent I found out that the trackpad isn't working either.
Info:MacBook, Mac OS X (10.7.3)
