OS X Mavericks :: Utility And App Store Software Crashes When Open On MacBook Pro After 10.9.4 Update

Aug 22, 2014

How can I make the utility softwares and app store application run without crashing?

they crash every time i open them after installing mavericks 10.9.4 update.

What should I do?

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OS X Mavericks :: Office For Mac Crashes After SP3 Update

Jun 26, 2014

I have installed SP3 for Office for Mac and now all applications crash. "unexpected error," the detail behind the outlook message reads.  

Error Signature: Exception: EXC_BAD_ACCESS Date/Time: 2014-06-27 00:56:04 +0000 Application Name: Microsoft Outlook Application Bundle ID: com.microsoft.Outlook Application Signature: OPIM Application Version: Crashed Module Name: MicrosoftComponentPlugin Crashed Module Version: Crashed Module Offset: 0x00019db9 Blame Module Name: MicrosoftComponentPlugin Blame Module Version: Blame Module Offset: 0x00019db9 Application LCID: 1033 Extra app info: Reg=en Loc=0x0409 Crashed thread: 0 

I cannot uninstall SP3 and have tried rebuilding microsoft database utility fails at step 4

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MacBook Pro :: OS X Mavericks (10.9.3) IPhoto Won't Open After Latest Update?

Sep 7, 2014

I did the latest update from Apple and now my iPhoto won't open.  It says it supported on this type of Mac.  I've been using it for 2 years!! What do I need to do?

MacBook Pro (13-inch Mid 2012), OS X Mavericks (10.9.3)

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Still Cannot Open App Store Even After 10.6.8 Combo Update

Jun 6, 2012

I need to get the App Store working so that I can re-install a Lion upgrade that I already purchased before. I had to replace my HD and now with 10.6.8, the App Store will not open.I have installed the 10.6.8 Combo Update and then done the other software updates through the System Preferences.This still comes up when I try to open App Store:"App store cannot be opened because of a problem.

Check with the developer to make sure App Store works with this version of Mac OS X. You may need to reinstall the application. Be sure to install any available updates for the application and Mac OS X.Click Report to see more detailed information and send a report to Apple." This is the "Problem Details and System Configuration": [code]

Mac OS X (10.6.8)

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OS X Mavericks :: Why Can't Update Computer In App Store

Jun 4, 2014

Why can't I update my computer in the app store?

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OS X Mavericks :: Cannot Update IWork Programs Through App Store

Jun 27, 2014

I tried to open iPages after upgrading to Mavericks. I was given a report that the current software could not be opened and to contact the developer. I have tried to download the new version from App Store. It won't do that since I have up to date software according to their record of purchase. I have now deleted and emptied the trash containing these old programs. Now I still can't download new versions.

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OS X Mavericks :: Apple ID Will Not Verify In App Store To Update

Dec 5, 2014

I've been trying to upgrade to Yosemite but every time I try to log in with my Apple ID, it says my account could not be verified. It does the same when I try to update my Kindle app but it still allows me to download the new software updates.

MacBook Pro, OS X Mavericks (10.9)

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MacBook :: Disk Utility Crashes?

Oct 1, 2010

When i do a disk utility and i go to verify or repair disk utilities it crashes half way through.

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MacBook Pro :: How To Update OS X Without Using Software Update Or App Store

Jun 2, 2014

My Softward Update and App Store repeatedly "crash unexpectedly" (along with Dashboard, Finder and a whole host of other applications). 

I have tried everything but it seems there is no way I can use either of them. 

As a result, I haven't been able to update anything for months and my OSX is now thoroughly screwed up. 

Is there any way I can update OSX without using Softward Update or App Store? Is there an update file I can download without having to go through them? 

I'd prefer not to resort to OSX Restore as I don't want have my Microsoft Office product key.

MacBook Pro with Retina display, OS X Mountain Lion (10.8.5), Macbook Pro in use since 2012.

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OS X V10.7 Lion :: Airport Utility Crashes When Setting Up Express

Mar 10, 2012

I then whantet to reconnect my Airport Express, witch i use for music in the living room.But i couldent for the life of me find out how to do that, so i thougt, ill just reset the thing, and set it up again.But this is where the problem starts.Every time i try to connect to the Express via the wifi list, the Airport Utility starts up fine, and starts the setup, but then crashes...!It dose this every time, at the same place, when it says "reading previous settings".Im running an iMac with lion 10.7.3 and Airport Utility is version 6.0.


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OS X V10.6 Snow Leopard :: Disk Utility Crashes Every Time When Trying To Run

May 30, 2012

My Macbook (late 2008 aluminum unibody running Snow Leopard 10.6.8) is having a plethora of problems - Spotlight won't return any results, I can't get any .dmg files to mount, and software updates can't be installed. Many of the solutions I've found involve running Disk Utility, but every time I try to open it, it crashes.

Here's the log file I get:
Process:Disk Utility [52987]
Path:/Applications/Utilities/Disk Utility.app/Contents/MacOS/Disk
UtilityIdentifier: com.apple.
DiskUtilityVersion: 11.5.2 (298.4)
Build Info: DiskUtility-2980400~60
Code Type: X86-64 (Native)
[Lig] .....

Macbook 5.1, Mac OS X (10.6.2)

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OS X :: IWork 09 Update Completely Crashes MacBook

Mar 16, 2009

Bought and downloaded iWork '09 March 8 from authorised Apple reseller in Hong Kong, used it for a week. loaded software onto white MacBook 13'' 2.16Gz. machine is now 7 months out of the standard 1-year warranty (meaning I've owned the machine for 1 year and 7 months). Apple Auto Update cued update for iWork '09 (Pages, Numbers) on March 13, which I authorised for it to download. Left and came back to computer, which does not turn on. Tried resetting PRAM, SRAM, doesn't work - completely crashed, light next to IR port does not turn on, battery does not charge, but power adapter lights up green when connected. Went to CASE, in Mongkok (Hong Kong), over the weekend.

3rd party service contractor of AppleCare HK, which takes care of hardware problems. The counter rep said it will cost me HK$600 (US$100) just to examine the problem because the machine is out of warranty. I kicked up a fuss. he finally gave it a cursory look, say something is wrong with logic board and says they will have to charge me HK$10,000 (US$1,200 = which equals new aluminum MacBook) to fix it. But they said i should wait to speak to a Customer Service rep on Monday to see what more could be done. So I went home, took out the hard drive and put it into an external hard drive (SATA) case. Over USB, backed up my critical user files onto another macbook. There were "stop signs" overlaid my file folder icons, I clicked on them, opened them up, transferred these files onto another external drive.

I returned original hard drive into unbootable macbook (apparently this should have fixed it), did not try to power up one last time (see below). Called up AppleCare Customer Service on Monday (see below); they were helpful. At CASE (AppleCare's 3rd party contractor), technician pushed power button and to my utter amazement, the computer turns on. screen shows the machine was just about to restart - it was stuck on Apple Update, which has just finished downloading for iWork 09. The technician says actually I am the second person to have this problem - the other person was installing updates for iLife '09. Technician also says this has never happened before iLife or iWork 09.

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MacBook Pro :: Lion Crashes After Software Update

Jun 11, 2012

My Macbook Pro was updated with a Thunderbolt/networkadapter Update. When restart was performed, the MBP hangs during reboot and nothing happend. I started lion recovery, but nothing happend. The download was interrupted. When I ran disk check, my volume wasn' t found. So I had to delete it and (!!!!!) install OS X SL (!!!)Can I reload my purchased OS X lion? This happend right after the keynote from WWDC 2012. So APPLE wants me to buy the new MBP?I am a little bit worried now: SL installation last for an hour. And on the screen it says ".Only 30 minutes left".

MacBook Pro (17-inch Early 2011), Mac OS X (10.7.4)

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MacBook Pro :: Safari Crashes And Won't Open?

Jun 17, 2014

everytime i try and open safari it come up with this box which says safari has unexpedidly not opened

MacBook Pro (Retina, 15-inch, Early 2013)

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MacBook Pro :: IMovie Crashes After Installing Most Recent Update

Jun 16, 2012

On my Macbook pro, it starts up, "optimizes movies" and then 5 seconds later crashes.  It has never done this before which is why it must have something to do with the recent update (installed in the last week)

MacBookPro 15in, Mac OS X (10.5.7)

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MacBook Pro :: Network Crashes And Doesn't Open?

Apr 23, 2012

my internet was not working and I read that I should go on Library/systemconfiguration and erase the whole file. I did so, and I restarted my computer. However, now when I open system preferences, and I click on NETWORK it crashes.

What should I do if it doesnt open it keeps crashing I cant open network at all... the roulette just keeps turning and turning and turning...

Mac Pro, Mac OS X (10.6.8)

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Applications :: Disk Utility Won't Open On MacBook Pro?

Dec 15, 2008

For some time now, Disk Utility simply won't open on my MacBook Pro. Actually, it opens and closes in less than a second. There is no error message. Everything else on my machine runs fine, other utilities like Cocktail etc. don't report errors. Very vexing. Any similar experiences or fixes?

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MacBook Pro :: No Longer Connects To Network After AirPort Utility Update?

Jan 6, 2011

Software Update ran yesterday and I installed the AirPort Utility update (version 5.5.2), and now my MBP no longer connects to my home network when the SSID broadcast is disabled. When I enable the broadcast the network shows up in the list of available networks and I can connect to it, then I can disable it again and the MBP stays connected. But if it's disabled to begin with it won't connect.

I never had this problem before the update, and no other devices on the network are having any issues. Has anyone else had this problem yet, or know of a fix?

Late 2008 unibody Macbook Pro running 10.6.5, all software is up-to-date except for the latest update to iTunes.

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OS X Mavericks :: MacBook Pro Constant Crashes After 10.9.3 Upgrade

Jul 1, 2014

On 6/27 I upgraded from 10.8.x (don't remember which version specifically) to 10.9.3. Since then, my 2012 Macbook Pro has been crashing every 20-90 minutes - a complete crash/reboot. The crashes happen regardless of what apps I'm running - there does not seem to be a particular trigger. Upon rebooting, all of the open apps/windows reload and I get the standard "do you want to report this to apple" message. The only time it does NOT crash is if I'm not actively using it - e.g. if I let it go to sleep at night, it will not crash overnight.  

Everything was fine before I upgraded to 10.9.3, and I have made no other changes to my setup.  

The first thing I tried was creating a new user so I could see if the problem was isolated to my user account - the crashes persisted even on a completely new user. Next, I tried booting from partition and erasing the hard drive entirely, reinstalling the OS, and then choosing "setup from time capsule" - no dice; still crashes. Finally, I tried creating a new user and then using "migration assistant" to migrate my user info, and while the migration assistant itself worked just fine, it's still crashing. 

(Unfortunately, my time capsule backup is from right AFTER I upgraded to 10.9.3, so that might be the reason that those "solutions" didn't fix anything) 

At this point I would even be willing to start completely from scratch (at least I could import all of my documents, music, etc from my hard drive), but there is no way for me to force it to start "fresh" - if I boot from partition so I can erase the hard drive and then reinstall the OS, I can't get past the Disk Utility screen (so my only option is to set up from the time capsule!).

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OS X Mavericks :: Macbook Air Crashes On Key Repeat In Any Text Editor

Sep 8, 2014

My macbook air (13-inch, Mid 2011) crash's on key repeat in any text editor(reboot unexpectedly). This occurs after update to Mac osx Mavericks.

MacBook Air (13-inch Mid 2011), OS X Mavericks (10.9.4)

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App Store :: Unable To Update Application From App Store?

Feb 28, 2012

I bought a used mac mini and I was viewng the App Store and wanted to purchase IPhoto app but it was purchase previously and could not update because not associated with my Apple ID.  The error message reads I would need to purchase it again  My issue I have it the icon for the application just give me a the options to "update" and not purchase.  What do I need to do to purchase this app?

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MacBook Pro :: Microsoft Word Crashes When I Open A File Or Try To Save Document

Feb 6, 2012

Every time I try to open an existing document or save a new one Microsoft word crashes. I am able to start a new document but if I try to save it all of the action/editing buttons fade/unhighlight (save, print, quit, copy paste, etc) and I am ubable to do anything. However, most of the buttons in view, history, bookmarks, tools, window & help still work.Then I have to force quit because the option to quit is no longer available.

Info:Macbook Pro, Mac OS X (10.6.1)

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MacBook Pro :: Disk Utility Doesn't Open, Trash Works Incorrectly?

Apr 5, 2012

After updating to 10.7.3 I have noticed that Disk Utility no longer opens. It pops up into the utility bar for a few seconds, bobs up and down a couple of times, then disappears. The next time I click on Disk Utility I don't even get that much of a response. It just doesn't open. No error report, no pop ups saying that it can't be opened - Nada. I can't use disk utility AT ALL anymore. I've tried Zapping my PRAM, but that's about it. 

The other thing I've noticed is that any time I put something into the Trash Bin it automatically tells me that it will delete the item - it doesn't sit in the trash bin like it used to until you manually delete it. The only time I can get it to behave normally is when I am using an external drive and I put something from the external drive into the trash bin.

MacBook Pro, Mac OS X (10.7.3)

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ITunes :: It Crashes When Try To Login Into The Store?

Jul 4, 2012

Every time I try to login into the iTunes store iTunes chrashes en restarts. Then I get the screen to login for automatic downloads but my password doesn't get accepted. After a few tries iTunes crashes again and restarts.  Force quit iTunes doesn't work. It keeps restarting.

iMac, Mac OS X (10.7.4)

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MacBook Air :: Recently Updated To Yosemite Crashes And Restarts 50% Times Open Lid After Suspension

Dec 7, 2014

My mid. 2011 Macbook Air recently updated to Yosemite crashes and restarts 50% times I open lid after suspension. 

MacBook Air, OS X Yosemite (10.10.1)

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ITunes For Mac :: 12.0.1 Crashes At End Of Movie Download From Store

Dec 8, 2014

I have a Mid-2011, 21.5" iMac running Yosemite v10.10.1.  I upgraded from 4 to 8 GB of RAM about a year ago, but I don't think that's an issue with this problem. 

I can no longer download movie or tv show purchases from the iTunes Store to iTunes v12.0.1 on my iMac.  The download starts and lists in the Downloads pane in iTunes.  However, once the download has completed and the Download progress bar message changes to "Processing..." iTunes crashes.  When I start iTunes back up again, the downloaded movie is not present in my iTunes Movie library.  However, if I navigate to the iTunesMovies folder, I can see a folder for the movie and a file instance of the movie (in m4v format) for every attempted download.  Something seems to be going wrong with iTunes ability to add the link to the movie file into my iTunes library. 

I tried adding the movie folder and file manually to iTunes using the iTunes->File->Add to Library... menu option, but iTunes instantly crashes the moment I click the "Open" button in the Add to Library... dialog window. 

I have several movie purchases and gifts that I'd like to add to my local iTunes library, but this error is blocking me from doing that.

Some weird things about my iTunes library on my iMac:

My iMac does not have a large enough built-in harddrive (only 500 GB) to store my iTunes library.  In a prior version of iTunes, I located the library on an external 3 TB USB-3.0 harddrive.  I'm wondering if there's a bug in iTunes 12.0.1 that occurs when adding content to the iTunes library when that content is located on an external harddrive, i.e. in a folder other than User{my username}MusiciTunes Media.  Perhaps I need to change the iTunes folder structure on the external harddrive to mirror the new folder structure in my User{my username}Music folder.  I'm a little leery about doing this as I do not want to break all the links in my iTunes library to existing songs, movies, etc. 

iMac, OS X Yosemite (10.10.1)

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App Store :: Apps Update Error After 10.7.3 Update In Mac

Feb 4, 2012

Error "The file “DMAccount.h” couldn’t be saved in the folder “Headers”" after 10.7.3 update. While app update download starts normaly the error msg pops up every time right at the end of download process and it  starts all over (dnld-error-dnld-error... ("Try again", she asks me)).

Mac OS X (10.7.3)

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OS X :: Yahoo IM Crashes After Update 10.5.7

May 16, 2009

Since I updated to 10.5.7 Yahoo IM crashes after a minute of being open. Is anyone else having this issue? I uninstalled it and deleted all associated files and reinstalled, but same issues continue.

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MacBook :: App Store Cannot Open

Mar 20, 2012

I am getting an error message when i try to open the app store that tells me that it is unable to open because it is damaged or incomplete.Can I uninstall the App store and reinstall it?


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MacBook :: Can Apple Store Update Firmware

May 30, 2010

I have a macbook 2.4 alu (Late 2008) and Installed linux as soon as I got it.(I just like the cases). Anyway I know that you need to use apple update in osx to update the firmware. I can't dual boot because my HD is MBR. I thought of 2 ways.

A. Install OSX onto a usb device (Cost 30-40 bucks for usb)
B. Take to apple store, Maybe they can do it.

I can't dual boot because my HD is MBR. I heard the new firmware updates stop a lot of issues.

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