IMac :: Replacing 27" Because Of Dead Pixels Lose All Settings?
Aug 10, 2010
I have 1 dead pixel and it didn't bother me that much, but I recently turned off the screen to see smudges to clean it and there's a freaking gash behind the glass on the right side. I'm at day 13, so I want to bring it in to get it replaced, but my question is, will I lose all my settings? Can I back up my programs and everything to an external and just install them when I get the new replacement and it will be just like my old one?What about settings like my view settings in the finder and what not? How much will I have to redo.Also, I bought 16BG of third party ram. I will have to put back the old ram obviously, but I'm just wondering if there's anything I should know.
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Mar 19, 2009
When I took my new Imac 24 out of the box last week, instantly i noticed about 3 or 4 dead pixels, they aren't too bad but it's only of those things you don't expect with a new computer and it can be quite distracting once you know they are there.... if i were to contact the place of purchase in regards to this do you feel i would be over-reacting to have it replaced or repaired or should i just suck it up?
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Dec 30, 2009
I read a few posts about dead pixels on the iSight, so I thought I'd post this picture to see what other people think. This is a screenshot straight from Photobooth, showing the image from my iSight when the black cleaning cloth is held up to it. No, those marks are not dirt (on the outside anyway). Other that this, my iMac is fine with the exception of a single dead pixel (I thought this was a thing of the past, but oh well) and I'm not 100% about whether or not I have the yellow screen issue, so I'll ignore it for now.
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Jan 28, 2010
I don't have an iMac, but I do have a 24" ACD that I bought brand new a few months ago (not refurb). It has a single pixel that is constantly on and it's red. It drives me absolutely CRAZY...probably because I paid $900 for this display. I can't remember ever having a problem pixel on another display...all of them cheaper. So I'm curious about the iMac owners. Is a dead/stuck pixel here and there an expected thing for iMac owners?
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Jun 20, 2010
2 weeks ago I finally decided to order an iMac, despite all of the issues I had been hearing about with the display. I figured that I was going to be one of the lucky ones and have no issues whatsover. I was ordering a brand new machine and it should be fine.After about 30 minutes of getting things up and running, and while a webpage with a good bit of white background was open, I noticed the dead pixel (pixels?). As the question mark shows, I'm not really sure if this is considered one pixel or many. So I figured I'd let the gurus like Hellhammer tell me. The first picture is zoomed out and is of the bottom left hand corner where the dead pixel(s) is. I apologize for the spots around it, that is actually inside the camera body itself I think (Nikon D40x) and I can't seem to get them cleaned off. That's another issue....sigh. The second is a very close in picture of the area. I photoshopped the lense spots out to see it better.Individual pixles are visible. This to me looks like 5 dead ones in a diagonal row.
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Jun 4, 2009
I use an Intel white iMac 2.0gHz as my primary computer. So far, it has given me no trouble. However, lately I woke the computer to discover a yellow line of dead pixels all the way to the right of the screen. It was discouraging but since the line was out of the way, it wasn't a great deal. However again, later today, I woke the display to find another line running down the middle of the computer. Oh gosh! Anyone know what is going on? Is it the display or the graphics card?
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Apr 4, 2010
I bought an 21.5" iMac a while back, and today I noticed it has 3 dead or stuck pixels, I know there is a difference between the two but either way I cannot get it to come back to life.. and basically I'm a bit pissed now =/.. I would go to the apple store but the problem is there is not one here locally.. However there is a Apple guy at my local Futureshop.. could he handle this type of thing? (I didn't buy it at futureshop btw).. I want a replacement if its possible, switched from a PC and payed quite a bit more for this lower end iMac.. I basically downgraded, and I can't stand that it has 3 dead/stuck pixels..
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Aug 20, 2010
I just bought a second refurb imac 27 and today when i received it and i started transfering the information from time machine i saw 3 little black dots on the middle of the screen, now i thought dust behind the screen? but i also consider maybe dead pixels? a scratch?Here are the pictures i took from the imac.How do i know for sure if these are dead or stuck pixels? i called apple care but it will take one week or more if i send it to check, so i wonder if there is something i can do to verify if these 3 dots are really dead pixels? or if it is dust behind the screen?
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May 14, 2010
So after waiting 4 weeks my High-res Glossy MBP FINALLY arrived...I was so happy. Got home switched it on and WOW it really is a beautiful machine...After using it for about 30 mins however i noticed a small dot to the lower right half of the screen... I looked closer and realized it was either a dead or stuck pixel( I dont exactly know the difference). I did a few test on it, and its ONLY visible when a light color is on the screen (White, Gray etc) However when the screen is DARK blue, Dark green or black it cant be seen at all...
It kind of looks like a TINY speck of water or liquid the size of 1 pixel stuck under the glass... I noticed that it does get lighter and darker when i adjust the brightness of the screen. Can anybody give me some tips? Anything i can do to fix it? Is it in fact a dead or a stuck pixel? I tried the JSscreen fix which is basically a online tool that opens up a flashing screen...Ive had it on for about 30 mins...but no luck
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Mar 13, 2009
My new 24" 2.93 1tb iMac arrived today after ordering it March 3rd. Everything is great about it except for a cluster (like 8-10) of dead pixels in the upper right of the screen. This bugs me, so I want to the it replaced. My question is how does Apple go about replacing computers? Do I get a new one first then send back the old, so I am not with out a computer for a week?Also do I send everything back with all the accessories or just the physical computer?
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Oct 26, 2009
I've just been up to my local electronics store to buy the new base 21.5" iMac. I noticed the display model had a dead pixel in the centre of the screen so I asked once I had paid for it if I could open it and check the iMac before leaving, the store said that was fine.I opened it up and it had 3 dead pixels! So they swapped it over for another and that had another 2! (It's either dead pixels, or dirt behind the glass, either is unaccepted in my eyes). So I just got a refund as they said they wouldn't open anymore.
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Mar 29, 2010
I just confirmed it myself. I had a myriad of colorful "blobs" all over my iSight. I only noticed them really when I put my hand over the iSight so the image was BLACK. But, like the patch notes said, this update fixes them! They are ALL GONE. So for people complaining about stuck/dead pixels etc with your iSight, update to 10.6.3! I'm guessing the update maps them out, somehow. Very cool stuff.
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Jun 17, 2010
I've got two iMacs in my posession currently from getting replacement machines. Both have screen issues as follows: iMac A - dead & stuck pixels, feint grey horizontal bar running along bottom portion of screen, bottom left corner has noticeable backlight bleed. iMac B - dead & stuck pixels, yellow tinge in bottom portion of screen. So here are my questions. Which iMac should I keep and submit for repair? (does it matter and why or why not?) How does the actual repair get done? For example, if I submit iMac B for repair, could I end up with a grey bar or backlight prob like in iMac A?
Are there multiple layers to the display when they fix specific issues? For example, let's say the dead pixels are on one layer while the yellow tinge is on a different layer, or are both issues on the same layer? I ask because if there are two or more separate layers, there is more of a chance to mess up so I may want to submit the iMac that has the least amount of issues.
Lastly and most importantly, has anyone submitted their iMac for screen repair for these issues and got it back 100% repaired? (no dead/stuck pixels, yellowing, grey bar, backlght bleed) These are #4 and #5 in terms of the number of replacements I've gotten now and I'm sick of it so I may opt to go for repair on either of these existing machines instead of going for replacement #6. But do you think a 6th replacement would be better than going for repair on either of these? Or not?
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Mar 13, 2006
When do dead pixels show themselves? If I have a new PowerBook and it has no dead pixels, is there a possibility it will in the future?
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Jun 17, 2009
Tomorrow morning the brand new MBP 13 2.53 goes back to Apple for yet another dead pixel issue! The Staff in my local store are so, so helpful and are always there to help, but this will be my 4th pixel related return. It's a mighty fine machine but I'm beginning to feel like "that guy" who always takes his macs back!
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Aug 24, 2009
I recently noticed 4-5 dead pixels (gray, not fixable with software) on my 1.5 year old MBP (see sig below). Definitely a bummer as I had to go through 2 MBPs when buying this computer just to get one without any dead pixels. I don't know why or when these pixels died. I have AppleCare and I am wondering if Apple will do anything about this. Is there a threshold for repairs (e.g., only 10+ pixels is repairable)? Has anyone ever got a repair/replacement for dead pixels? Is there anything I can myself to fix this problem?
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Jan 25, 2009
Does anyone have pics of these dead pixels? I keep hearing about them and i'm really curious to see what it looks like!
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Mar 23, 2009
This is my first post on the site! Anyway, I have about 3 dead pixels on my 13" MacBook 2.16 GHz. My computer is still under Applecare, would Apple replace the display for free?
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Jun 27, 2009
I took the plunge and bought a new 15" mbp. Came home and booted it up to find two maybe three dead pixels in the middle of the screen. One is red and two are gray. I tried using a site to get dead pixels out but didn't work. I scheduled an appointment with the genius tomorrow to see if he can help me out.
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Jul 18, 2010
I just jumped on the Mac train and bought a Macbook Pro 13". There's a dead pixel on the screen. I'm taking it back to the retailer tomorrow. The retailer has a zero dead pixel guarantee on monitors so I'm going to hope that covers laptops too. I just wanted to know how many others have experienced dead pixels on purchasing a new Macbook Pro - i.e. what's the likelihood that the next one I get will have a dead pixel?
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Aug 16, 2010
I received my new 27" i7 1TB HD on Friday. I was amazed at how fast the shipping was. I'm in the UK and I was told it would be shipped from China and arrive in a week and a half, but instead it turned up from Ireland the very next day! After unboxing it I ran all the tests.. yes, call me a sceptic and tell me I'm looking for trouble! No yellow screen, no grey shadow, no scratches on cds, no dead pixels on photo booth. So far so good. I could swear my Superdrive is making an odd off-key noise when accepting discs, but second opinions tell me it's normal. The Seagate drive can make 'processing' noises every now and then but it doesn't bother me too much. I think in Europe we're stuck with Seagate for 1TB from what I've read here
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Aug 20, 2014
My Mid-2012 Macbook Pro has recently started showing a line of dead pixels. Sometimes its there and other-times it goes away. Not sure as to the cause of this.
2.6 Intel Core i7
16GB 1600 MHz DDR3
OS X 10.9.4
750GB Solid State.
Info:
MacBook Pro (15-inch Mid 2012), OS X Mavericks (10.9.4)
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Apr 18, 2007
I have an eyelash-sized dark streak on the center, bottom (dock area) of my Powerbook G4 15". At first, I thought it was dirt, or another external blemish, but if I move the cursor over it, it obstructs the view of the blemish (instead of appearing beneath it.) Also, I have a small, almost white, faded dot which appears to grow and expand larger if the Powerbook is running for longer than 4-6 hours.What is frustrating is that neither show up under screen captures. Is my monitor full of external stains and blemishes which I cannot remove, or is there something actually wrong with my display?
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Oct 18, 2008
It seems one of the defect possibilities of the new manufacturing process is that the new Macbooks or Macbook Pros can get dust trapped behind the glass screen. At least, that's what happened to my Macbook. So they let me return it, and I got a Macbook Pro, and now the new Macbook Pro, though a thing of beauty, has a bright dead pixel in the top middle screen, as well as a dimmer dead pixel 2 inches to the left of that one. I heard that Apple's dead pixel policy was three dead pixels or no deal on an exchange, but I just bought the computer a few hours ago. Do you think I have a shot at them replacing it? I hate to think of staring at this, (bright) dead pixel for three years, (not to mention the other dimmer dead pixel).
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Mar 28, 2009
is there any way to repair dead pixels on an iSight camera? I've got one of the original iSights and this is what it looks like when I recently plugged it in. Just curious because I'm trying to sell it. See picture...
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Jun 19, 2014
I have only had my Macbook for about a week now and I noticed that when my screen is black I can clearly see a TON of little specks all over the screen.I found out that these are most likely dead pixels or dust under the glass.
1. Is it normal for my screen to have this many dead pixels after only a week of having it? (I bought it brand new from the store.)
2. What should I do about it?
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Jun 22, 2009
I'm on my third LED Cinema Display (for various issues) but I've noticed all of them have DOZENS of very tiny specs of color that are only apparent on a black screen. Furthermore, they seem smaller than an actual pixel (have to be up very close) and they are only apparent at certain angles (and even sometime change color) as opposed to dead/stuck pixels. These always pass my initial dead pixel check over a full black or white screen but I find them once I get in real close.
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Jul 17, 2009
i am working on my website, and notice a few "stars" on the screen. I thought maybe it was my desktop image, as it is the standard leopard galaxy deal. I verified it was my screen. Will Apple even do anything about this, or will they say it is just cosmetic? I took in my MBP (i bought it 10/08, it is the version before the UMBP) to the genius before because the screen has some lines in it, but they said it caused by the keyboard hitting the screen and they wont fix it because it is cosmetic. I think they should fix it, but at this point, it isn't the biggest deal, but now that i spotted it, i can see it everytime i am on a dark screen/page
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Aug 23, 2014
A moment ago the 3rd retina display of my MacBook (and only a month after replacement) the display showed dead pixels again.
Info:
MacBook Pro with Retina display, OS X Mountain Lion (10.8.2), None
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Nov 20, 2008
Anyone think this is a good deal? http://www.amazon.com/Apple-MacBook-MB003LL-Laptop-Processor/dp/B0006HU4DK/ref=pd_bbs_sr_1?ie=UTF8&s=electronics&qid=1227225131&sr=8-1. I bought the Rev B, but had to return it because of 5 dead pixels in the center and the horizontal line issue. I am thinking of saving over $1,000 by getting the above. It is new/in box and from amazon. This is the best deal I have seen. It is even cheaper than the refurb models at apple.com.
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