IMac :: New And Scratching Cd's / Dvd's

Dec 16, 2009

So i just got a new mac not that long ago, about 3 weeks ago and i went with the base price iMac with no upgrades and it runs perfectly fine, i love my imac the only issue i'm having right now is whenever i put a cd or dvd and when i eject the cd/dvd i notice i get scratches, so im wondering where it could come from. i been hearing from some people that the aluminium around the superdrive is the cause of scratches, also id like to mention i got the superdrive changed on tuesday and got it back today free of charge because of my 3 years of applecare, anyways im still having the same issue where the superdrive is still scratching the cd's/dvd's.

my question to anybody out there, have you had this same issue or heard about it? also id like to mention that i talked with a apple senior advisor for about an hour today and he told me he'd be setting me up with a new imac to pick up at the ottawa apple store because thats where i bought my current one. I'm just hoping it doesn't scratch cd's with the next imac *crosses fingers*

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Aug 12, 2009

I was burning a few discs the other day and noticed that my iMac is leaving ~1cm curved scratch marks around the middle of the disc (ie, about equal distance between the hole in the middle and the edge). It won't do it every time, but I'd say about 50%. Anybody have any clue what's causing the scratches?

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Nov 23, 2009

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Jun 4, 2012

I went today to get my macbook pro fixed in Genius Bar, cause the superdrive was scratching cds, and the display (hinges) made some noise when closing, due to the misplaced display. Well ! So, now the display is well placed, but still making a bit of noise (that's not that important), but my superdrive, now scratches more severely my cds ! Tried a cd, and it ejects scratched in form of L more or less. The superdrive is "brand new", and makes very strange noises when inserting the cd or turning on the laptop... 

Info:
MacBook Pro, Mac OS X (10.0.x)

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Jun 28, 2009

I've noticed that recently my macbook pro drive has been severely scratching DVD's now and then (doesn't always happen but when it does it renders the DVD unusable). At first I wasn't sure if it was the drive or not but now I am sure it is. The laptop hasn't been moved or dropped in anyway and its just started happening for no apparent reason - laptop isn't on a tilt either it hasn't been moved from the desk in weeks.

Is this an issue with the MATSHITA DVD-R UJ-868 drive? It's still in warranty and i'm going to take it into a authorised apple service provider tomorrow and see what they can do but I just wanted to check about this drive as I don't really want a replacement of the same drive if its just going to do it again. Also is there any chance apple could offer some form of compensation for the DVD that was just destroyed by it? It was a part of a boxset so kind of ruins the collection.

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Nov 14, 2010

I have an aluminum macbook that is abou a year and a half old. It is making a weird scratching noise every few minutes. It sounds like I have DVD spinning in my disk drive and I am moving the laptop around. There is no disk in it so I am worried it's coming from my HD. Any ideas on what I should do?

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May 6, 2012

For approximately one week I have been getting a scratching sound when I move the mouse pointer accross desktop no matter what program I am running.  Current OS is MAC OS X 10.7.3.  Sound continues when I turn sound off.

Info:
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Nov 2, 2007

I have a PowerBook G4 15" Laptop and it's recently started making a buzzing noise. It drives me crazy! The noise seems to come from the processor and happens whenever I'm scrolling through web pages, hovering over my dock, launching applications or pretty much whenever the computer is doing anything.

I've googled the issue and found it to be quite common, even being some posts on this forum. Here's the best info I've found so far:

"The squeaking is actually the processor going into Nap mode, and has been noticed on a number of G4 and G5 models. To save power when the processor has a little bit of idle time, it essentially turns itself off. What is happening when it's squeaking like this is it is alternating very rapidly between going in and out of Napping as the processor waits for more things to do. I've noticed that it happens most often during an active SSL connection; an https:// connection, Software Update, checking E-mail on a secure server, or any other secure connections can make this squeaking noise. There are many other ways to produce it too, such as scrolling through a web page or some other more graphic-intensive process.

If you want to check and/or get rid of it, you can download the CHUD tools (part of Apple's Developer Tools, and also available separately). The Processor preference pane (formerly called Hardware) will let you disable Napping, after which point the squeaking should go away. The squeaking also goes away if you reduce processor speed by turning Energy Saver processor performance down to Reduced. However, I'd recommend that you leave Napping enabled (to reduce heat output and increase battery life), so leave it in the default state."

I've downloaded the CHUD tools program and turned off Nap mode, I think. But it still makes the noises! I cannot figure out how to reduce processor speed. So frustrating. Anyone have any advice?

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Nov 4, 2009

My macbook pro has never made weird sounds. It is 2 and a half years old. It has been dropped twice, but not recently at all. Upper left side of macbook pro made very loud scratching sound as I opened it from sleep. It only did it when I had the laptop at a certain angle. It is still doing it. Im currently backing everything up to an external hard drive. I'm very worried. It was very loud, not the fan, not the usual disc slot movement, not the speakers.

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Aug 15, 2010

I hope you don't mind helping a guy out in his choice in what he truly needs... so I guess I'll get down to the basics.

First off, music is my main priority when it comes to computing, I write all sorts of electronic music, I'm used to working in Windows under Ableton or FL Studio, so I'm not hip to the Mac software for these functions.

In addition to the electronic music I write, I'm also very much into music instruments, I've been playing drums for around 8 years now, bass for 5 years, guitar even... so I plan on multi-track recording... up to 16, maybe even 32?I do plan on opening up my own home studio, I would be using this PC, (not sure if the MBP or the iMac)

I'm also a lightweight gamer, playing games such as Team Fortress 2, World of Warcraft, or StarCraft II (Diablo 3 will probably be my biggest gaming vice when it comes out) sparingly in my free time, which would be better for this sort of light gaming?I sometimes spend up to 8 hours on the computer, also, so if these screens are too harsh on the eyes after extended periods of time, I'd appreciate if someone could enlighten me to that.

SO, with all that said, which do you guys think would suit me better? (and I'm really thinking the iMac would)... I used to want portability, but I don't think I'd feel comfortable taking a $2,000 laptop with me around campus at the local community college.

- Needs to be able to record up to 32 tracks of audio
- Needs to be able to render high quality tracks
- Minimal latency
- Able to run some of the less graphic intensive games out now
- Easy on the eyes for extended periods of time


Oh, I'm also an amateur filmmaker, I love filming, editing, and producing, etc.Would you guys suggest the i5? i7? Oh, and what clock speed does the 2.93GHz i7 run at when in turbo-boost using all cores?Oh, and what's the resale value of the iMac compared to the MBP? I heard the MBP retain pretty well, is the same true of iMac's?

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Dec 31, 2010

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Aug 12, 2008

I had a DLink DIR-655 Wireless N router and my wireless was running very fast, 9.7MB using [URL] with no lag looking up sites. I had to upgrade the router since I was hosting a site and the router wasn't working properly for that.

So, I bought a Linksys WRT610N Dual Band router. I have the iMac running on the 5GHz band and it runs around the same speed.

HOWEVER, when I open Safari or Firefox, in the status bar, it says "looking up google.ca..." or whatever site I'm browsing for and can take up to 5-10 seconds before it starts to display the site. When it is on the site, browsing around is fast as long as it doesn't change domains.

ANOTHER HITCH, I have VMWare's Fusion installed on the iMac and Vista installed there and there is no lag to browsing a site. When I type in the site, it immediately goes to the site and I am able to browse fine.
Any thoughts on this?

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Sep 11, 2008

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Mar 1, 2010

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Jul 24, 2010

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I've already called my local Apple store and one of them said that don't know about this issue (?) and that they could schedule an appointment for me. I declined because I have to have me parents take me and I'm pretty sure that I can't handle the load of carrying a 20lbs. computer w/o dropping it (yikes!).

So here's the big question, should I go to my local Apple store or call the Apple hotline when it's open (currently closed at the time of this thread)? I don't want to sound like a lunatic or someone that just wants to get a better iMac for free. Again, it's slight, but considering that I do movie editing and Photoshop work

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