Software :: When Boot Up My Macbook Flashing Question Mark
Nov 6, 2008
Problem: When I boot up my Macbook, I get the flashing question mark. Failed Solutions: I booted using the Install disk and went to Disk Utility. The hard drive was not mounted.I reset the PRAM. I noticed that the Mac startup sound goes on now, but the same problem (question mark) persists. I went to Disk Utility again. HD still not mounted. I held the option key when booting to go to the Startup Manager. The mouse pointer appears on a grey screen, now, but nothing else What do I do?
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Jun 20, 2012
My macbook won't boot. A folder with a questionmark keeps flashing...What do I do, so I don't lose my documents?If I send it to reperation, will they see the last thing I did on it? Cause it was quite private...
Info:
MacBook Pro, MacOS X (10.5)
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Nov 6, 2009
My iBook G4, 1 GHz, 1.2 G RAM white plastic 2 USB purchased 2004 refuses to boot. When I try to use the startup disc, I get the "You need to restart your computer." message. The HD was replaced 2 years ago after a fatal crash. Has it happened again? That repair at an authorized dealer was so expensive I'll be halfway to a new laptop if I go back. I have been able to get it up 3 times since the problem started, so I suspected kernel panics or RAM problems. But not been able to run disc utilities--it just stares at me. Now can't get it to boot at all.
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Sep 3, 2014
I have an aluminium cased iMac (2.66GHz Intel Core 2 Duo) running OS 10.6.8.
Recently I have found that sometimes the machine will not boot - I get the normal chime, grey screen and then the flashing question mark icon. I first noticed the problem a few months ago when restarting after a power outage had occured whilst I was using the Mac. After a couple of tries the machine booted and so I thought little more about it because in usual circumstances when the machine was shut down correctly it started as normal and behaved perfectly. However, after another power outage over the weekend the problem has become much worse.
I have tried all the usual things like trying to boot up in safe mode and recovery mode but with no success. The only way I can get the Mac to boot at all is to simply keep powering down and powering up again and hoping that it will spring into life. Once it does boot the Mac behaves perfectly.
I have an 10.6.8 universal system disk and I got the machine to boot from this disk. I then tried to perform some diagnostics on the hard drive (320Gb) but when I got to the pane that shows the available drivesthere was no drive to be seen.
After a lot of tries I have got it to boot off the hard drive since so, I have been able to back up files that weren't archived to an external drive.
Info:
iMac, Mac OS X (10.6.8)
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Jun 17, 2012
I just bought a new iMac. I have been trying all week (with no success) to transfer files and apps from my previous iMac. The last time I tried to transfer, I used target mode on the old computer. It looked as if it was finally working, so I left with 2+ hours remaining on the transfer. When I returned, the computer was frozen and nothing would work. So I held the power button to turn it off. When I tried to turn it back on, there was only a gray screen with a flashing folder with a question mark. I feel like I have tried everything listed in other discussions. The only thing I am not able to try is to reinstall Lion because the new computer did NOT come with an OSX disc of any type.
Info:
iMac (27-inch Mid 2011), Mac OS X (10.7.4)
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May 4, 2012
My imac from 2009 won't boot up. It just keeps flashing a grey file folder with a question mark. Of course now I do not know where my start up cd is.....is there anything that I can do???
Info:
iMac
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Sep 2, 2010
I have a Macbook OS X. This just happened when I turn on my Mac it goes to a folder with a flashing question mark. I don't know how to fix this so I just want to restore it. I have my Mac OS X disk in automatically tries to upgrade to v10.5 and when I put it in it asks what language and I click English and then after a minute it says Mac OS X v10.4 or later cannot be found on your computer. So how do I restore it to factory settings?
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Sep 28, 2010
I have a 13" macbook purchased 2007 just out of the extended protection plan this summer. Last night while watching a video in full screen it froze with the beach ball for over 20 minutes with no sign of stopping. I had my external WD drive hooked up which is my iTunes drive (only). I had to manually shutdown the computer (with external still hooked up) After trying to reboot I got the flashing question mark and continue to get it no matter what I do.
I've removed the external drive, reset the PRAM, tried booting in safe mode, tried booting from installation disc but my hard drive doesn't even appear in disk utility. Not sure what else I can try as nothing has worked.
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Dec 5, 2006
My Macbook wont start up. A folder with a question pop up. Tried C Key and TDM.
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May 24, 2010
Today I turned on my Macbook Pro and all that was displayed what a flashing question mark, what does it mean?
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Mar 2, 2012
Flashing Question mark on otherwise blank screen on start up
Info:
MacBook
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Apr 11, 2012
My MBP (mid 09) is showing a folder with a flashing question mark. I tried the usual things like PRAM Reset and booting with a external drive. I also changed the hard drive and could use it as a external drive on an other Mac - so this seems to work. Another drive could not be used too. The Apple Hardware Test does not work - my Super-drive is broken.
Info:
MacBook Pro, Mac OS X (10.7.2), MBP mid 09
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Jun 13, 2012
I am getting the flashing question mark and nothing is working. Manual says to re-install the op system and to use the disk that came with my computer. I installed a new op system, Snow Leopard, a while back. Should I use the Snow Leopard disk or the one that came with machine (which I am not sure I can locate)?
Info:
MacBook, Mac OS X (10.6.3), flashing question mark
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Jun 15, 2012
My wifes mac book worked fine yesterday and earlier today. During her last session (probably surfing the net) mac locked up. She attempted to restart it and now she has a flashing folder with a question mark. Of course the HD is full of info, pictures etc.
Info:
MacBook Pro, Mac OS X (10.6.6)
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Jun 29, 2012
I don't have a installation disk for my macbook. When I start it up, it shows a blank screen then after a while it shows a folder with a question mark.
Info:
MacBook, Mac OS X (10.5.8)
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Jun 30, 2012
my laptop fell yesterday but it worked normally after that. i tried to turn it on after a couple of hours and got a flashing question mark.
an installation disk didn't come with it when i bought it so i can't do the disk recovery. holding the option key at restart (for startup manager) starts internet recovery ''starting internet recovery this may take awhile" and then an error shows up ( -21 05F).
i tried resetting PRAM but the flashing question mark is still there. is there a way to fix this or recover the files on the laptop?
macbook pro model: md313ll
Mac OS X 10.7 Lion
Info:
MacBook Pro (13-inch Late 2011)
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Jun 30, 2012
I have a problem at the start up of the Macbook. It shows a flashing folder with a question mark. I don't have the installation disk that came with it. It was running Leopard OS X 10.5.8. If I buy Snow Leopard OS X 10.6, will it work?
Info:
MacBook, Mac OS X (10.5.8)
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Aug 28, 2014
my files from the harddrive..flashing folder with question mark when i turn it on..what should i do to fix and recover my datas!
Info:
MacBook Pro
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Sep 2, 2014
I wanted to start clean on my MacBook Pro osx 10.9.4. So I did the command r and erased what I thought was the right one. I restarted my computer and did the command r again and what came up was internet recovery. It can't find my internet because it's WEP and I don't know to change it to wpa. So I restarted my computer again and I didn't do the command r but just let it load itself to see what would happen and all I get is a flashing file with a question mark.
Info:
MacBook Pro with Retina display
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Jun 17, 2014
i have an early 2011 macbook pro 2.7 i7 i have a folder with question mark flashing, i have replaced hard drive and also hard drive cable but can't see the hard drive, if iuse the old hard drive from usb the mac boots up, re fitting the old hard drive still does not show,
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Jun 18, 2007
well i just got back from vacation and I tried turning on my macbook, but it wouldn't startup. it made a clicking noise and all that appeared was a white screen and a folder with a flashing question mark inside it. I then put in the apple disk it came with and went to 'disk utility,' but it wasn't able to find my hard drive. Is there any way of retrieving the data on my hard drive, or even better, fixing my macbook? luckily, for me, my warranty just expired while I was on vacation, and I'm not able to talk to apple customer service without paying 50 bucks.
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Sep 1, 2009
I have a 13" unibody MacBook running 10.5.8
When I start it up I get the Apple "chime" then the flashing folder with a question mark. Have tried all the standard procedures, ie. reset PRam, try to reboot i safe mode, single use mode etc... to no avail.
I can reboot from the install drive.
When I go to disk utilities my System Hard Drive shows up, passes Repair Disk Permissions as well as Repair Disk.
I can even go into Images>Scan Image for Restore and see all the files on my HD are still there - Documents, Photos, Apps, Desktop, Music. It shows how many folders and files there are. I can aslo go into System Profiler from the startup disk and the HD structure seems fine. So, I don't believe I have a catastrophic HD failure, but something else with hardware etc... Is there a ROM chip on a Mac that holds boot info similar to a Windows machine that has a BIOS chip? IF so, has anyone heard of these going bad?
I am not a hardware guru, but it seems it is not reading the startup files. So, I reinstalled the system using Archive my data and it still will not boot. I really need to save the data off this HD. It is under warranty.
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Feb 11, 2010
My MacBook was fine until it fell last night. It wasn't a big fall. It had actually been very close to the floor, but now when I try to start it a flashing folder with a question mark shows up. There is no clicking noise. It makes the sound like it is going to start. I started it up while holding the option key and Macintosh HD shows up with an arrow underneath it. However, when I click on the arrow, it freezes, eventually disappears and then the computer shuts down.
I am currently in Spain and my installation discs that came with my computer are back in the US. Is my best bet to have someone send me them or is that not even going to help? I also read a post that someone took out their hard drive, reseated it and then when they turned their computer back on everything was fine. Could this be a possibility? Would I need my installation discs after doing that?
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Jul 14, 2010
I've had my mac for about a year after someone gave it to me. I think it's pretty old, I'd say about 5 years maybe. Its using snow leopard right now. I was on safari yesterday and once I opened my email the computer froze. Mouse and everything. So I held the power button down to turn it off and when I turned it back on there was a flashing folder with a ? on it. I looked this up on google but every thing I found told me to put a disk in the computer. I can't do this because I don't have the disk and the disk drive is broken anyway.
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Mar 9, 2012
I have a MacBook Model # A1181, I'm getting a grey screen with a flashing question mark inside a folder and the drive doesn't work ither....
Info:
SAFARI download, Mac OS X (10.5.8)
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Mar 19, 2012
Today my I had used my macbook like normal and all of the sudden it was frozen for an extended period of time and would not respond so I had to hit the power button. When I turned it back on a folder with a question mark flashed on the screen. I did some troubleshooting and tried "safe booting" but it took forever and it didn't fix anything. I don't have my original installation DVD because I am a college student at home for spring break and it is at my house back at school.
Info:
MacBook Pro
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Apr 16, 2012
I turned on my computer this morning (it has been working fine until then) and a flashing folder with a "?" appears. White screen. I don't know what to do, I held the Alt key at startup and that just gets me to a gray screen with my mouse.
Info:
MacBook Pro
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Apr 17, 2012
Mac book air has a flashing question mark. How do I reset computer?
Info:
MacBook Air, iOS 5.1
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May 5, 2012
i just move to dominican republic and here you guys dont have apple store i have macbook pro and A flashing question mark appears when start my Mac i have lion cd and everything is any way i can do to fix my computer
Info:Mac Pro, Mac OS X (10.7.3)
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May 9, 2012
I can't turn on my computer. The screen has a flashing question mark.
Info:
MacBook Pro (13-inch Mid 2010), iOS 5.0.1
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