Software :: Mac Mail Unread Messages Not Shown
Jan 7, 2006
My Mac Mail client is shows a non-zero count of unread messages in my inbox, but no unread messages are displayed in the inbox window. The count is increasing each time I receive new messages, but none of them ever show up in my inbox.
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Jun 30, 2012
The Apple Mail on my son's iMac 5, running OS X 10.6.8, shows the number of unread messages (9), but if I click on InBox, the messages themselves don't show up in the main window. This suddenly happened, and none of his old, read messages show up either. But he can access them just fine from his iPod, or through his Network Solutions web mail interface. Also, in Mail we can search part of his email address, and all the messages show up, read and unread! He has no rules set up. The connection doctor shows the connection is fine.
Info:
iMac, Mac OS X (10.6.8)
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Mar 3, 2009
I use an IMAP email account (provided by AOL) and every time I send an email it then comes in to my AOL sent items folder and displays an unread count on mail.app. It's infuriating.
I think imap stores the sent mail on it's server and I think I'm subscribed to all these folders so when it receives my sent mail, it sends a copy back to me.
I have tried creating a rule that mark all messages from me as read, but to no avail, it still does it anyway.
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May 19, 2009
Okay, so I check my GMail account 3 places, through the web-based client, my iPhone (IMAP) and Mail (IMAP). Everything works perfectly except for the fact that when I read an email on my phone or the web-based client, the message stays as unread on the Mail app on my MBP.
The read message syncing works perfectly between the iPhone and web (i.e., if I read an unread message via the web it will be marked as read on the phone the next time the phone talks to the server and vice versa). However, it just doesn't work like this on the Mail app on my computer. If I read a message on the iPhone the message will stay marked as unread on the Mail app until I click on it.
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Sep 23, 2007
Is there any way to get unread messages that have been auto-moved into the Junk folder to be counted in the Dock icon unread count? I keep Mail hidden and like to see just from the Dock when I get mail, and sometimes "junk" mail can be real mail from a new sender, a company, etc. I've tried the neat little menu extra Manila Mail, but it doesn't work there either (I'm guessing it just gets the unread count from the same place that Mail's Dock icon does).
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Dec 17, 2008
So I upgraded to 10.5.6, and then after reboot mail kept on bugging me for the password of an old account that I had set up a while back that is now disabled. I set the account to disabled and before 10.5.6 mail never bothered me about it, but in 10.5.6, no matter how many times I would hit "Cancel", it wouldn't do anything. So I just went in and deleted the account, then mail said that I have 247 unread messages in my mailbox(I set the total to be all mailboxes combined). However, in all the available mailboxes I have none. I have went through all the preferences files, even tried deleting the preference file and nothing worked.
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Nov 8, 2009
The desktop icon for Mail shows I have unread mail. When I open mail, new messages appear to enter my Inbox. That is, Mail Activity shows a progress bar indicating 1, 2, 3 etc of 10 new messages are being brought into my Inbox. The unread mail tally increments but I cannot see any messages at all.
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Sep 8, 2009
I have two Imap accounts, gmail and one other and often the Mail program does not properly count the number of messages that are left unread. Frequently I will read a message in the unified "inbox" and then the same message will still be left "unread" in the gmail inbox. I'm using Snow Leopard on a uMBP-17, however this problem has existed for years on my other MBP.
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May 23, 2012
My Mail Icon shows 3 unread messages. When I open Mail, my iCloud account icon shows only 1 unread message which I cannot find. When I check iCloud.com, there are no unread messages. I have multiple accounts to access and multiple within each account. I have searched all accounts and files; I have checked "Mark all as Unread", then checked "Mark all as Read", but same reaction.
Info:
MacBook Pro, Mac OS X (10.5.8)
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Dec 11, 2014
I was looking to create a rule that will delete any of my email from "Mail" that are older than 7 days, ....only problem is I don't see a rule for "unread Messages"
Info:
Mac Pro, iOS 7.0.4
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Mar 16, 2012
For some reason, my mail icon is no longer showing my badge icon displaying the number of unread emails I have. Within mail, next to my mailbox, it no longer shows the number of unread emails either even though there are clearly email messages with the blue dot indicating they're unread.
Info:MacBook Air, Mac OS X (10.7.3)
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Jun 29, 2012
I have two accounts at the moment. One is [URL] and a second one [URL] The unread count badge appears perfectly on the first account, but not on the second account. I've tried the solution of deleting the files "Envelope Index". Does not work.Â
Info:
MacBook Pro, Mac OS X (10.6.7), 17' early 2011
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Mar 27, 2012
The iCloud account in Mail displays 1 unread message when all are read. I am unable to "mark all messages as read" to remove the 1 unread message icon. When I send multiple test emails to the iCloud account, it still only displays 1 unread message when there are more. The iCloud account on my iOS devices correctly displays the number of unread email messages.
Info:
MacBook Pro 17, Mac OS X (10.7), iMac 24 iPhone 4 iPad 2
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May 10, 2012
Wondering if anyone else was having any weird issues with their iCloud and unread count in the Mail app on their mac running lion? I can't seem to get rid of a phantom unread message. My iCloud account is fairly new so I don't have that many messages to go through so I know there is not an unread message any where.
Info:
iMac 27 in, Mac OS X (10.7.2)
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May 19, 2012
Although the number of unread messages is properly shown under Inbox on the Mailboxes list next to two of my three Mail accounts, the other one shows none when there some. The quantity is also missing from the total number of messages next to Inbox when I collapse the list. This was working fine for many years.Â
Info:
iMac, Mac OS X (10.7.4)
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Jun 26, 2012
Mail is showing one of my IMAP mailbox inboxes as having 8 unread messages, but there's only 1. I've created a smart mailbox to show only unread messages, and even though there's only one message in there, the badge on the smart mailbox also shows 8. I've quit and restarted Mail in case it was a cache problem, but that made no difference.
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Oct 29, 2010
I want to know how to increase the unread messages timeout in the mac mail like the option which is in Outlook reading pane time out settings.
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May 2, 2012
I cannot seem to have the number of unread messages in my mailbox appear to the right of the inbox label. It used to be there, and I have another account set up in Mail and the number appears next to it when there is an unread message. It's just this one account.Here is a picture of what it is like, even though there is an unread message in the mailbox.I want the number of unread messages to be next to Gmail on the right.Also, the number of unread messages for the Gmail account do not appear on the Dock icon.Both of these functions work with my other account that is set up in Mail, and that account is a Gmail as well.
Info:
Lion Safari, Mac OS X (10.7)
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Dec 5, 2014
I am on the latest 10.10.1 Yosemite, but this problem has happened to me on previous operating systems. On my dock I have a red bubble that says I have unread messages waiting. When I go to messages, I have no unread items. I even went as far and deleted every single conversation. The bubble went away but returned quickly. Â
Info:
MacBook Pro with Retina display, OS X Yosemite (10.10.1)
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Sep 10, 2014
How do I receive alerts of unread/new on the iMessage on my macbook air? Currently, I have unread messages but the icon on the dock of the laptop does not indicate (with the red bubble) the number of messages I have received that are unread/new. Â
Info:
MacBook Air, Mac OS X (10.7.5)
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Mar 24, 2012
Is it possible to sort all the messages in my inbox by unread status and then by date?Â
That is, I will have all of my unread emails at the top, but then the first read email will be my most recently received one?Â
At the moment, sorting by unread status means that the top read emails are the ones that have been forwarded/replied to, and then the most recently dated ones.Â
Info:
MacBook Pro (13-inch Late 2011), Mac OS X (10.7.3)
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May 21, 2009
We updated our computer to a new system over the weekend (emac to a new iMac). Since then the number of unread messages shows up on the mail icon only all messages have been read. How do I get rid of the number icon? We had this problem once before when we upgraded our system but I don't remember how we got rid of it.
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Aug 25, 2014
Mail on my iMac under Snow Leopard no longer bullet marks unread mail.
Info:
iMac, OS X Mavericks (10.9.1), 21.5; 500GB 4GB Ram & OS 10.6
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Mar 26, 2009
I think, not sure, I closed Mail to reduce the programs running for something. When I got it up again it has the correct number of messages in say my Inbox, Outbox etc, but the messages are not there.
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May 21, 2009
Some of the emails I receive from friends show a placeholder for an image. The placeholder has the filename (example.jpg) in the top left hand corner. In the centre of the placeholder is a tiny blue square with a question mark. Is there a way to display the pics in the email along with the text. Funny stories are not quite the same without the pics! I can preview & download the images with no problem. So it looks like the images are there, its just that mail doesn't want to display them sometimes?
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Nov 12, 2010
I have switched email for the first time in 15 years, to a new provider. I finally got MacMail configured and got that working with the new servers, etc. Weird thing is that on my MacBook Pro, on the dock where the mail icon is, it says I have 4 unread emails, which is the same thing it says in my Inbox. However, no matter what I've tried, I can't find those unread e-mails, and therefore can't open them. I tried clearing out old emails, rebuilding mail, etc. to no avail. I can and have got other emails and had no trouble opening them. My outgoing mail is fine. I'm using Safari if that makes any difference.
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Apr 1, 2012
The mail app on my mac is showing 5 unread e mails that are not there? i have been through my mailbox which is an icloud account and there are no unread e mails?
Info:MacBook Pro (13-inch Early 2011), Mac OS X (10.7.2), 320gb i5 2.4ghz 8gb ram
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May 24, 2012
I upgraded to Lion and now Mail will not show new or unread messages. I can see the mail come into the mailboxes via the activity bar but nothing shows in the inbox panes for any mailbox.I have tried every preference/view/setting I can with no success.The mail dock icon says I have 39 new unread mail...so where are they?Â
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Aug 1, 2010
I used the geek tool command for unread mail listed on the bottom of this page [URL] -with-geektool and when I used it it just says "no message, no subject hope thats ok" even though I do have unread emails.
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Apr 7, 2012
I use a macbook pro 13 inch unibody running mac os x lion. all latest updates.Â
the icon for the mail app on my dock is not working properly. it reads i have 6,000+ unread messages when i have 0.
can this be reset, what should i do? its driving me insane, think i have a slight obsessive compulsive disorder and its like a splinter in my brain driving me mad.Â
Info:
MacBook Pro, Mac OS X (10.7), 13' model from 2010
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