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Snow Leopard :: Software Will Not Recognize Scanner


For over a year I used my Macbook as my primary computer, running 10.5.8. It was connected to an HP Photosmart C4280 All-in-one printer/scanner. I used Adobe CS3 Photoshop and Acrobat Professional to scan photos and documents without problem. Recently I bought a new iMac running Snow Leopard (10.6.2). I transferred all data and programs using a Firewire. This process went smoothly except for one small glitch. My desktop prints to the HP printer fine, but when I try to scan anything, either through Photoshop or Acrobat, I get the error message "HP Scan Pro Error Sorry, scanner could not be initialized. (Scanner not found.)" I've tried un- and re-installing the Adobe software, but this had no effect.

Information:
iMac
Mac OS X (10.6.1)
Mac


View 3 Replies (Posted: Dec 31, 2009)

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Info:
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Information:
Other OS

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Info:
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