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Snow Leopard :: QuarkXPress 7.5 Crashes - Software Conflict With OS 10.6.3?


I'm a graphic designer who knows her way around a Mac fairly well but I'm having problems with running my version of QuarkXPress (7.5) on my new MacBook Pro (OS 10.6.3). I installed everything correctly- when it asked for all my serial numbers and validation codes- they seemed to go through no problem. When all was said and done, I went to launch Quark and it crashed right after the first little splash page comes up. I can't get it to work. I read a thread on Quark's site where a guy tried everything and ended up having to return his brand new MacBook Pro he ordered online (like me- fully loaded) in return for a MacBook Pro at the Apple store and then when he reinstalled, Quark worked. I'd hate to do that- I love my new customized MBP and have all my stuff on it already. Yeah, I use InDesign, but I need Quark as well.

Information:
MacBook Pro 15" 2.66 GHz
Mac OS X (10.6.3)


View 8 Replies (Posted: Nov 26, 2010)

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A few months ago I had a problem with my Macbook Pro, (late 2009 model, 15" 2.53 ghz) that many users with Snow Leopard have, the random 30 second freezes. I simply reset the PRAM and SMC and I never encountered it again. Now, out of the blue, on Sunday (yesterday), I started experiencing these hangs again, but worse. The night before I had been browsing the web and my battery went to reserve and shut down, so I plugged it in and when I awoke and turned it on I started experiencing problems. I figured I would try the same fix, and it almost seemed to make the problem worse. Now if I shut down the computer via "apple -> shut down", then turn it back on and log in etc., from the first few seconds the machine hangs. If I open a folder I get the immediate beach-ball and the machine is un-responsive for anywhere from 1 minute - 5+ minutes.

I have read a lot of fixes for this problem, but most of the people's problems resulted from using Safari or Spotlight. I strictly use Firefox and very rarely even open Safari, and I think I've used Spotlight maybe 3 times total, none in the past few months. So far the things I've tried are:

- Reset PRAM
- Reset SMC
- Run Disc Utility and verify, repair etc. (from SL install disc)

So I'm wondering right now what can I do? Its finals week right now and im in college so wiping my HD is not an option. I feel like there is just something hanging the computer but I can't find the culprit.

Posted: Dec 7, 2009

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OS X V10.6 Snow Leopard :: TM Causing Constant Crashes?
Since I hooked up a new external hard drive as a TM backup, my computer crashes constantly. And I mean constantly.  I never had this problem with my previous external drive, which eventually failed. 

If I unplug the new drive, the computer works perfectly. Having spent $$$ on a 1TB drive, I don't want to buy yet another one. 

I did notice that the drive has USB 3.0 on the bottom ID label.  I'm using USB 2.0.  Does USB 3.0 require a special port because my 2007 Mac Mini doesn't have one as far as I know. 

Info:
Mac Mini 1.83ghz, Mac OS X (10.6.8), Great for a while.

Posted: Apr 18, 2012

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