OS X V10.7 Lion :: A Flashing Question Mark Appears When Start Mac
Apr 15, 2012
I tried holding the option key for 20 sec during startup then i got a blank grey screen with no flashing question mark but still cant get my laptop startup..
Info:MacBookPro, Mac OS X (10.7.2)
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Apr 25, 2012
After trying to fix the flashing question mark folder problem, I took my iMac to the Apple store and, naturally and a little embarrassingly, the iMac booted up just fine and everything seem to be intact.However, when I brought it home it reverted but to same problem i.e. question mark in flashing folder. I read and tried most suggestions I could find but still cannot get the iMac to startup. I tried holding down the "C" key, then the Option key, then PRAMed it and even attached the separate back up disk I use as a Time Machine for my new iMac. IThe problem Mac is a 2008 iMac though I don't exactly know which OS came with it, in any case, I cannot find the original disk. The iMac is networked with my latest iMac.
Info:
iMac, Mac OS X (10.7)
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Apr 11, 2012
It appears that our iMac has died!! The first two options haven't revived it so the next option is using the installation disk but I'm concerned about loosing all our files on the computer. How can we save and hopefully retrieve our files? Will we need to take it into Apple?
Info:
iMac
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May 5, 2012
i just move to dominican republic and here you guys dont have apple store i have macbook pro and A flashing question mark appears when start my Mac i have lion cd and everything is any way i can do to fix my computer
Info:Mac Pro, Mac OS X (10.7.3)
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Jun 17, 2012
I've tried all the "fixes" to this problem, but none of them seem to work.•When I hold option, no hard drives show up.
•When using Disk Utility from the install disk, no hard drives are found. (Shows up just as "Media.")-If I wait long enough, they do show up, but problem still persists after repairs.
•Still doesn't boot after resetting PRAM
•I can't reinstall Mac OS because my computer does not recognize that there's a disk to install it on.Â
What makes this all weirder is that if I wait long enough, it seems to work just fine, but then once I shut it down, it won't restart any time soon.Â
I also seem to have a problem taking it out of sleep. The screen comes back on, but the spinning wheel shows up if I try to do anything before my fans spin up.
Info:
iMac, Mac OS X (10.6.8)
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Mar 22, 2012
The only thing that showed up in disk utility were the DVD drive (Matshita DVD...) and the actual Mac OS X installation disc. I realize I could try and simply re-install Mac OS X, but I have a research paper (as well as lots of songs and photos) that hasn't been backed up and I will lose it if I reinstall. What can I do?!
Info:
MacBook Pro
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Jun 14, 2012
I'm having the same problem, which I start-up my mac with the flashing question mark, but when I open the disk utility I don't have the Mac OS disk. I've only dvd-rom and "media" to choose. What can I do..
Info:
iMac, Mac OS X (10.4.3)
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May 24, 2010
Today I turned on my Macbook Pro and all that was displayed what a flashing question mark, what does it mean?
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May 15, 2012
I have a Mac Pro dual quad 3 ghz and had it for almost 2 years with no problems. Today when I went to work on it, it had a grey screen with the flashing apple folder question mark appear. I've tried everything, from Pram reset, to rebooting from Snow Leopard install disc but it just wont recognise the main HD. Is there anything else you can recommend me doing? Is my HD dead?
If I was to reinstall the OS from Snow leopard will I lose all the information I had on my HD. Is there a way to save some of the files?
Oh gawd I hope this is not the end of my HD as I had some files I forgot to backup lately
Info:
Mac Pro, Mac OS X (10.6)
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Sep 1, 2009
I have a 13" unibody MacBook running 10.5.8
When I start it up I get the Apple "chime" then the flashing folder with a question mark. Have tried all the standard procedures, ie. reset PRam, try to reboot i safe mode, single use mode etc... to no avail.
I can reboot from the install drive.
When I go to disk utilities my System Hard Drive shows up, passes Repair Disk Permissions as well as Repair Disk.
I can even go into Images>Scan Image for Restore and see all the files on my HD are still there - Documents, Photos, Apps, Desktop, Music. It shows how many folders and files there are. I can aslo go into System Profiler from the startup disk and the HD structure seems fine. So, I don't believe I have a catastrophic HD failure, but something else with hardware etc... Is there a ROM chip on a Mac that holds boot info similar to a Windows machine that has a BIOS chip? IF so, has anyone heard of these going bad?
I am not a hardware guru, but it seems it is not reading the startup files. So, I reinstalled the system using Archive my data and it still will not boot. I really need to save the data off this HD. It is under warranty.
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Mar 19, 2012
Today my I had used my macbook like normal and all of the sudden it was frozen for an extended period of time and would not respond so I had to hit the power button. When I turned it back on a folder with a question mark flashed on the screen. I did some troubleshooting and tried "safe booting" but it took forever and it didn't fix anything. I don't have my original installation DVD because I am a college student at home for spring break and it is at my house back at school.
Info:
MacBook Pro
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Sep 22, 2010
my Macbook wont start-up. When I switch it on it comes up with a flashing folder with a question mark in. I have been advised to start from my Mac OS X installation disk.
However, the website says "Insert your Mac OS X installation disc (if you have discs with both versions, use whichever is closest to the Mac OS X version installed on your Mac; do not use a startup disc which came with a different Mac or which contains an earlier version of Mac OS X)."
My original installation disks are Mac OS X 10.4. But I have been upgrading my system. My last upgrade was to Mac OS X 10.6.
Which disk do I use? Do I use the 10.6, as this is the one with the current operating system or do I use 10.4 as this was the original disk that was bought with the macbook.
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Mar 29, 2012
My computer started getting really slow all of the time and then it froze with the spinning rainbow. Normally if I simply press and hold the power button to restart it, the computer is fine. This time when I turned t back of I got a grey screen with the flashing question mark.
Info:
MacBook
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Mar 12, 2012
I have a macbook pro I bought last week I turn it on there is only a blue folder flashing with a ? in it.
Info:
MacBook Pro, Mac OS X (10.7.3)
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Aug 27, 2014
yesterday evening, I received a message from my teacher that I had to redo one of my papers because a program she used detected some copy paste information that was about 39% more than what she accepts and asked me to reword some of the information. When I started working on my paper to resubmit it to her, My laptop was freezing a lot in the middle of me working on my school paper. After a while, it completely froze to the point where I could no longer do anything and stayed frozen for hours on end. I couldn't even save my work which was very frustrating considering I wanted to get that done and out of the way. I felt that I had no choice but to force it to turn off and turn it back on. In the process of me doing so, a flashing file with a question mark came on in which I took the time to look up to see what it meant and how can I fix it. However, after many reading, I realized that if I reboot the system I will lose everything I have that's important to me (which technically is my school work, some photos, and licensing application). I never used the Time Machine when my laptop was up and running because I never understood it or knew how to use it. One of the things I read is that I am able to restore my laptop with Time Machine. But I was curious to know if I can still use Time Machine to backup and restore my laptop?
Below are the basic information of my laptop.
Screen Size13.3 inchesScreen Resolution1280x800Max Screen Resolution1280x800 pixelsProcessor2.5 GHz Intel Core i5RAM4 GB DDR3Hard Drive500 GB HDD 5400 rpmGraphics CoprocessorIntel HD Graphics 4000Chipset BrandIntelCard DescriptionIntel HD 4000Graphics Card Ram Size128 MBWireless Type802.11 a/b/g/nNumber of USB 2.0 Ports2Average Battery Life (in hours)8 hours  ExpandÂ
Other Technical Details Brand NameAppleSeriesMacBook ProItem model numberMD101LL/AHardware PlatformMacOperating SystemMac OS X 10.8 Mountain LionItem Weight4.5 poundsItem Dimensions L x W x H8.94 x 12.78 x 0.95 inchesColorSilverProcessor BrandIntelProcessor Count1Computer Memory TypeDDR3 SDRAMHard Drive InterfaceSerial ATAHard Drive Rotational Speed5400 RPMOptical Drive TypeDVD+R DLAudio-out Ports (#)1Power SourceDCVoltage100 voltsÂ
Info:
MacBook Pro (13-inch Mid 2012), OS X Mountain Lion (10.8)
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Jun 3, 2014
My almost new macbook pro was showing a white screen with a flashing folder with a question mark. I was able to do the internet recovery, installing OS X on my external harddrive, but how do I use my mac without the harddrive plugged in?
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Mar 4, 2009
I recently purchased a Quicksilver machine from the original buyer. It came equipped with Panther. After getting it online I contracted a virus (should have loaded an antivirus program first). So I did a hard shutdown, since I couldn't close anything. When I restarted I went to options and made a bonehead move in selecting something that doesn't let me restart any farther than a "flashing folder with a Mac icon and question mark on it. How to rectify this?
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Jun 3, 2009
I am getting the flashing mac folder with the question mark when trying to boot up. It started the reboot after I (unsuccessfully) tried to remove iTunes 8.2 so I could go back to 8.1. I was following some instructions from another site, but interpreted the code to be segmented and not to be entered as one large command. So I entered this into terminal while iTunes was still running. "sudo rm -rf /Applications/iTunes.app /System/Library". I think the system was hanging, so rebooted the computer and that's when this started. I can't enter single user mode, diskwarrior has rebuilt the directory successfully, but no luck. I'm on a 12" Powerbook 1.5GHz with 1.25 GB RAM, Leopard 10.5.7.
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Nov 2, 2009
Basically, I hadn't used my MBP in a couple of days and it was sitting there in sleep mode and I thought nothing was wrong but I came to use it today and it had frozen so I restarted it only to have a flashing folder with a question mark appear.
I Googled around a bit and I thought that a quick repair disk in Disk Utility would fix it as it has for others but when I tried that I get this error:
Code:
Invalid B-tree node size.
Volume check failed.
Error: Filesystem verify or repair failed.
This is a mid '09 Macbook Pro (specs in sig) so something going wrong with it was the last thing I expected, especially the hard drive.
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Dec 2, 2007
I searched the entire internet for this solution. I realize it has been posted but the symptoms were note entirely the same. I have a 1.6 g5. One night it was running awfully slow. I shut it down and didn't touch it for the weekend. When I came home the finder/? Thing flashes. Unlike some of the others, mine never boots and I don't have my discs to run the utility. Does this seem like a hard drive problem or am I looking at apples infamous logic board failure?
Information:
g5 powermac
Mac OS X (10.4.10)
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Jan 2, 2010
I have a 13" Macbook that I bought when they first came out and upgraded to OSX a couple years ago. It's been running fine until a couple days ago when I turned it on and it was displaying a folder with a flashing question mark. I immediately went online to get suggestions for rememdies, but so far none of them seem to be working. When I insert the installation disc it gets recognized, but pretty much all options for reinstalling are grayed out. I hooked up my external hard drive that has my backups on it, but don't know what to do from there. Like many people, I haven't backed up my files for a few months, and there are docs in there that I'd prefer not to have to lose. I've noted that this seems to be a rather common problem.
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Jun 29, 2009
2.0GHz MacBook running 10.5. My friend's computer which he brought to me thinking I might be able to get it booted.
My buddy went to bed last night, running a video on his hard drive with the computer hooked up to his flat screen TV, he fell asleep while it was playing. This morning he woke up to a frozen screen. He did a manual shutdown. Upon restart he got a gray screen with nothing showing.
I have tried the original installation disk and restart while holding down "C" with no result.
I tried a copy of Tech Tools 5 in the DVD drive... with no result.
I have tried booting off of my own external firewire HD upon which I keep a bootable clone of os10.4.11... with no result.
I tried booting off that same external HD while holding down "C" and got the flashing folder with question mark.
I tried using a firewire cable and starting the bad macbook in target mode while hooked up to my old iBook. This caused the macbook screen to show a firewire symbol and nothing showed up on my iBook screen but an archive... Tech Tools on my iBook recognized the archive but could not Unmount the archive when I tried to use any of the tools to explore or fix the target disk.
I know that the flashing question mark indicates there is no start up software to be found, but I have to question whether this might not be something more than a bad HD. Anyone have any suggestions?
BTW... the macbook is out of warranty. My friend just went ahead and ordered a new macbook pro so there is no pressing need to get this fixed in a hurry, but he would like to get the old computer fixed if it is just a matter of replacing an HD.
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Sep 2, 2010
I have a Macbook OS X. This just happened when I turn on my Mac it goes to a folder with a flashing question mark. I don't know how to fix this so I just want to restore it. I have my Mac OS X disk in automatically tries to upgrade to v10.5 and when I put it in it asks what language and I click English and then after a minute it says Mac OS X v10.4 or later cannot be found on your computer. So how do I restore it to factory settings?
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Sep 28, 2010
I have a 13" macbook purchased 2007 just out of the extended protection plan this summer. Last night while watching a video in full screen it froze with the beach ball for over 20 minutes with no sign of stopping. I had my external WD drive hooked up which is my iTunes drive (only). I had to manually shutdown the computer (with external still hooked up) After trying to reboot I got the flashing question mark and continue to get it no matter what I do.
I've removed the external drive, reset the PRAM, tried booting in safe mode, tried booting from installation disc but my hard drive doesn't even appear in disk utility. Not sure what else I can try as nothing has worked.
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Nov 15, 2010
So I went to sleep and my computer was just fine, just sitting there being normal as normal gets. I wake up and the cursor is beachballing, no response from anything, holding power button doesn't do anything, so I unplug it. Now when I turn it on it goes to the gray screen with a folder with a question mark blinking. Google told me that this means it can not find the startup disk, and my hard drive is probably toast. Upon advice of forums I grabbed my snow leopard install disk and am going to attempt a boot from disc after work today. If this does not work is it safe to assume I need to replace the hard drive? Computer is out of apple care so this will be a DIY operation.
Computer: 24" iMac, 2.8GHz core 2 duo, 4gb RAM.
Questions:
- What risks are involved with taking apart the iMac? What tools would I need?
- After I install a new hardrive, is it as simple as simply popping Snow Leopard into the disc drive and going from there?
- While I have it open, does anyone know if this model iMac has room for more RAM?
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Dec 7, 2010
I bought it refurbished almost two years ago. For several months it has been occasionally showing the flashing question mark on start up. Usually I will restart it in safeboot and then restart and it's fine. This has gone on for a while. I wasn't sure what that was about and have not been successful in finding information about if that was common and what to do about it. (I have two babies so not a lot of time to spend searching for answers when things aren't dire) It usually seemed that if a disc was left in the notebook and/or the top shut without being properly shutdown before hand, this would happen.
Well just a bit ago it was froze on a spinning wheel and I force quit the program it was stuck on and not long after shut it down. Now it won't get past the flashing question mark. I thought it was a startup issue. Now I'm worried it might be a hard-drive issue. My second child's birth video is on there! I know, I should have backed up. I tried Shift on start up and that didn't work. I tried Command+V on start up and that did nothing. I don't have another Mac to hook it up to, just my old trusty PC
My main concern is the files like photos, music, and videos on the hard drive. My husband is not working at the moment so we can't spend a lot of money on it and the nearest Mac Genius bar is over an hour away. Looking for some good advice!
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Dec 5, 2006
My Macbook wont start up. A folder with a question pop up. Tried C Key and TDM.
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Dec 20, 2008
So for the first time ever I power on my iMac and get a flashing folder indicating the system cannot find the boot disk. I reset it a few times and it eventually boots up. A few days later the same thing happens only this time I can't get it to boot up after many attempts.
I try all the usual suspects, reset PRAM, attempt to select boot device (can't find any) Finally I boot from the install CD and when I get to select a destination volume for the OS there are no volumes to select.
I shut it off for a few days assuming I'd need to take it to an Apple store for some kind of repair or hdd swap. However it just started up tonight when I passed it and decided to hit the power button. Should I do anything to it while I have it running? Would a fresh OS install do anything for me? I have everything backed up with Time Machine.
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Jul 31, 2009
New 13" macbook pro. Unibody. This is my friends.
She received it yesterday and after an hour of use she rebooted and got the Flashing Question Mark Folder.
She then turned it over to me. I have tried:
-Resiting PRAM
-Using the OSX Disc Disk Utility (It does not see the hard drive at all)
-Starting into safe mode (failed)
-Booting to firmware (failed) (command option p f)
I think the hard drive has died, but I want to get your input on it.
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Oct 11, 2008
I got a hand me down iMac with both osx 9 and 10.4.11 on it. Tried to set up airport on it but it shows no airport at all in 10.4.11. So I went to start up disk to see if it was in on the 9 partion and everything I clicked on says missing something or other or not able to find so I thought well I would use disk utility and see what it could do for me it did it's thing and when done showed lots of problems so I clicked repair. When it was done it says everthing was repaired do you want to restart your computer? Clicked yes. Came back with a flashing finder folder with a ? mark! Problem is the computer has no disks that came with it so what if anything can I do? I also have a iPhone and now this is my only computer and I have no way to use iTunes for it.
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